Portofino
Well-known member
They have doing this for decades .There's a good podcast out there with Chris Head from Sunseeker London backing this up, stating that everyone needs to be welcomed on board. How clients become Sunseeker buyers due to the way they have been treated over the years as non buyers at shows, and gone are the days of it being about shoes and watches, it's just as much about about Bitcoin, Youtube and new money.
The last Earls Court , can’t remember exactly so long ago ?
Toddler + one in buggy under 1 , traipsed round and arrived at that water pool .
S/Skr had a S Hawk something of other and Porto 35 in the pool .
With two kiddies + push chair in tow we just with the others stood back a bit thinking no one would want us on board .
You know bottles of milk etc ….even a changing event to smell out a cabin .
But as you say we approached and the kind lady invited us on board .
Up to then we were treated like leper’s by other exhibitors.
She held the buggy as it was carried on and fussed over the occupant in the cockpit .
Mean while down in the cockpit the guy ( think it was his a husband + wife team ? ) said “ this is the ideal boat for a your family “
I knew very little about mobos .Just sold my sail boat which ended up ad lads beers curry trip boat when family arrived .
He said don’t worry about the finger marks my son proceeded to make on the leather seats , or his greasy paws on the cream carpets and high gloss - “ we change all this on return to the factory “
He then went on to show me a grease patch near the saloon entrance on the ceiling - “ is this real leather “ he told me everyone asks and stokes the same place .
The kids were given a drink and tissues .
Fast Fwds ( I have told this story before apologies for those who have heard ) to 2003 I bought a berth in the SoF to rent it was returning something stupid like 15/18 % on the cash .
2005 - 2 y later I get a email from the marina office “ under rule 9 b section xyz - when are you bringing your boat - you are only allowed to rent for 2 years .This was to stop speculators like me .
Off i toddle to work on the Monday , wife rings up guess who ? Sunseeker .
We have a P 35 just offloaded from the Med returning as it was a part ex right now the guy said .
Friday I fly down from Manchester to Bournemouth, S/Sker send a BMW 7 series with driver to pick me up .1 hr later iam sat on said P 35. Full med spec etc .
Deal was from my position was “ can you get on my berth in the SoF in 3 weeks .
Yes they said .
Thats was that they did it and arranged tuition .
Mr B came up into the office and everyone jumped out of there chairs but like a school head walking into the classroom.
He came up to me and shook my hand and said “ thank you for buying one of my boats “
Then turned to the guys and said “ see to it Mr ( my surname ) s boats gets all the accruements a Sunseeker should have “
When it arrived in the SoF we had new Royal Dolton crockery , table ware logoed etc , towels and sweat shirts .
It had new covers , seating , carpets and headliner etc .
Now as a newbie traipsing around the then U.K. premier boat show ……it could have easily been Princess , Fairline or any other .
So yes they planted a seed sat back and waited .Clever very clever marketing .