New Bavaria motor boat - Dealer and Bavaria not resolving challenges - any similar experiences or suggestions?

[Seastoke]

The op has been a forumite for 20 years with 96 messages , so not expecting any response

 

[Portofino]

Also with boats I think there can be situations unresolved because the punter gets trapped in the middle of a dispute between component supplier and builder .
Builders blames supplier(s) and suppliers blame builder for poor / incorrect/ none adherence of installation.

A sort of buck passing exercise while punter is left with a busted boat .

Dealer has already replaced said component out of his own pocket and it’s busted again .

 

[PaulRainbow]

The op has been a forumite for 20 years with 96 messages , so not expecting any response

At least he hasn't posted anything rude.

 

[Irish Rover]

The op has been a forumite for 20 years with 96 messages , so not expecting any response

You're probably right, since he was on the forum late last night but hasn't bothered to update the thread or respond to the many posters who've taken the trouble to offer advice.

 

[Freebee]

see my post number 30 you are all wasting your time and energy posting here until op offers something more

 

[henryf]

What a strange thread this is. Chap comes on with some issues but doesn’t say what they are.

People ask what the problems are.

Chap says he posted them several times on another forum but they got deleted then asks (on a motor boat forum) where he should post the issues with his motor boat.

Someone who firms pay 6 or 7 figures to have on their team says we need a bit of info before we (he’s not the only experienced bod on here) can advise (for free).

And still we are none the wiser as to what these “significant” problems are.

Meanwhile a few armchair “experts” take random shots into the dark.

I’m damned if I understand how this internet thing is supposed to work…..

Just to confirm that this isn’t AI generated I’ll type the banana here and say marzipan is lovely

 

[Freebee]

Maybe Bavaria see the thread and jump to sort his problems on the proviso no more negative waves. but let us collectively move on

 

[Fire99]

It's very hard to comment minus vast speculation, without exact details of the issues. I'm loath to make any sweeping 'finger-point' without at least a good overview of what the issues are. "Serious issues" can mean about a cazillion different things depending on the person.
The only conclusion I can come to at this point is that communication appears to be very poor between the vender and the client and that considering this is doubtlessly a very large investment, clear and concise legal advice is needed to find out exactly where the client stands and to compile a very structured process of action points in dealing with it.

On a side note, as already said, IF (and it's a big IF) the dealer / manufacturer are not playing fair and/or are ignoring communication requests, in this day and age, making the issue as public as possible often provides the fastest responses. In this era public perception is often the backbone of decision making so in a nutshell, show them to be a very bad company to a big enough audience and they'll often want to make the issue disappear pretty darn quickly..

 

[petem]

I think rejection may not be viable due to time and they also shipped the boat abroad for me. If it was a car if would definitely be back on the forecourt with keys through the letter box : )

Speculation I know, but I suspect this is the cause of many of the delays.

 

[petem]

In my experience, legal cover that is bundled with insurance is pretty useless!

 

[PlanB]

Friends who had an ongoing problem with a Rodman in the end resorted to a lawyers letter rejecting the boat as being unfit for purpose and requesting a full refund. All issues fixed within weeks.

 

[ari]

The only conclusion I can come to at this point is that communication appears to be very poor between the vender and the client

Agreed, and if this thread is anything to go by, my sympathies in this poor relationship are with the dealer!

 

[Fire99]

Friends who had an ongoing problem with a Rodman in the end resorted to a lawyers letter rejecting the boat as being unfit for purpose and requesting a full refund. All issues fixed within weeks.

I think that's the most constructive avenue. If all lesser routes have drawn a blank then spend a few quid with a lawyer and get a letter drawn up and give them an ultimatum...
It will be interesting if we ever hear of the outcome of this little saga..

 

[ashtead]

If the OP is shy at airing matters widely he could select his learned forum friend of choice and PM his concerns thereby keeping his concerns more private.

 

[volvopaul]

I seem to remember another forum member Scala who bought a Bavaria and also had issues mainly engine and performance related which were never resolved by Clipper or Volvopenta , the boat was put up for sale then a buyer for this boat came on here for advice on what to do as he wanted to reject it as it simply didn’t perform as it stated in the brochure ,the same issues Scala had, he had a battle getting his deposit back from memory , he took much advice from the forum , I’ve no idea what the outcome was .

 

[Seastoke]

At least he hasn't posted anything rude.

Would you care to explain what you mean please.

 

[PaulRainbow]

Would you care to explain what you mean please.

Certainly, which part are you struggling with understanding ?

 

[Seastoke]

Certainly, which part are you struggling with understanding ?

I presumed you was talking of my post , if so I am struggling.

 

[PaulRainbow]

I presumed you was talking of my post , if so I am struggling.

I was indeed, seemed a little rude, my post possibly needed a smiley or a wink, no offense intended.

 

[Seastoke]

I was indeed, seemed a little rude, my post possibly needed a smiley or a wink, no offense intended.

If you think that’s rude , you should never venture north on your boat , but for you to offend me you would need to run away with my wife THEN bring her back .