Obi
Active member
I am a telecomms consultant, among other things. Never been involved in websites, but when I wanted a provider I asked a lot of colleagues and the advice was unanimous. Zen.co.uk. They are more expensive than some, but you get what you pay for and I have never sat on hold for longer than 10 minutes, never been passed from pillar to post by Zen, and the staff are almost all superb trouble shooters. For me the decision was based on: How much time and money do I want to spend sorting out problems when I have them? Over 20+ years I have had minutes of down time on the services and when I do have a problem I make one call and the person responsible deals with it, calls back when they say they will and that is usually the end of the matter.
Conversely, I know people who go for the cheaper options or the big companies like godaddy and their lives are turned into a turgid hell everytime they have a problem.
Conversely, I know people who go for the cheaper options or the big companies like godaddy and their lives are turned into a turgid hell everytime they have a problem.