Bigplumbs
Well-Known Member
What are peoples views of this company to buy a boat from
Denins
Denins
Burton Waters Boat Sales
- Thread starter Bigplumbs
- Start date
Andy Bav
Well-Known Member
This could get interesting !
We completed on a BW Stock Boat back in January 2017, and took delivery in February with them taking ours as a P.Ex, a process we started in late October 2016.
You can PM me for details of how we approached our deal, but I think our results speak for themselves :-
1. We sat down on our new (to us) V42 in February (in Spain) and did not feel as though we had been "legged over".
2. We had some trepidation regarding some remedial works that we were told had been completed - and identified by VolvoPaul - but only time would tell
3. c 65 - 70 hours use later, the behaviour of the boat, and a recent requirement for the local Volvo dealer to look at one issue (that was near an area highlighted by VolvoPaul) suggest that they were true to their word.
We did take a slight gamble as they offered a 3-month UK only warranty, and being based in Spain, we lost that comfort as soon as she left Dover. However, they responded to everything we asked for, their Admin Lady was very efficient and made the legal / paperwork process very easy and looking back, the whole process was quite painless.
Based on our experience, I would deal with them again.
volvopaul
Well-Known Member
I can't comment however tell me what boat your thinking of buying .
volvopaul
Well-Known Member
Good to speak today.
Bigplumbs
Well-Known Member
Sealine S23 or S25 with Kad 32. Small for this forum. Not now but they seem to get a few
Dennis
[2068]
...
I bought the last two boats through them.
The first boat was a stock S28 which needed a bit of engine fixing within the three months. This was handled rapidly without fuss.
Current SC35 was brokerage, so no guarantee, but the sale was handled efficiently.
I'd be happy to buy from them again, but as with any boat purchase, get a survey sorted out.
The first boat was a stock S28 which needed a bit of engine fixing within the three months. This was handled rapidly without fuss.
Current SC35 was brokerage, so no guarantee, but the sale was handled efficiently.
I'd be happy to buy from them again, but as with any boat purchase, get a survey sorted out.
artisan
Member
I did have a sale fall through with BW as they/their client couldn't produce paper work for the boat we had offered on. Almost like the previous sale had been brokered in a lay by somewhere. We didn't loose any of our deposit or suffer anything other than frustration as a result and have met plenty of people who have had no issues in their purchases from BW. Just make sure you can clap eyes on paper work and survey etc and I am sure you will have a positive experience.
volvopaul
Well-Known Member
They should have had the paperwork and shown this to you before they took your money, I'd say they knew this and lived in hope your heart ruled your head so you bought the boat, sensibly you didn't as you would have had the headache when you came to sell.
Momac
Well-Known Member
Burton Waters should and do require the paperwork before a boat is advertised. I certainly had sight of the bill of sale etc before making an offer on both of the boats I bought from BW .
lisilou
Well-Known Member
We bought our last boat from them with no problems whatsoever and have just sold and bought through them again very recently. They were able and happy to accommodate our requirements on the deal we needed re a change of boat. New one coming November (suits us). They're in regular contact with us and we find them a pleasure to deal with which is why we opted to use them again this time.
L
L
Bigplumbs
Well-Known Member
Many thanks for your feedback which all sounds very good. When it comes to my purchase which will be small by many of your standards I wont hesitate to use them
Regards
Dennis
Regards
Dennis
Boat2016
Well-Known Member
Not sure that's correct as a lot of owners keep their paperwork in a safe place until the day it's needed, I certainly wouldn't rely on a broker to look after the originals that you know will be hard to replace, I have never been asked for all the documents by any brokers when listing a boat, they say to provide them at time of transfer of ownership
Sneds
Well-Known Member
Doesn't matter if your boat is 10ft long or 100ft, it's a boat so enjoy
Mr Googler
Well-Known Member
You probably have more fun in a 10ft boat to be honest!
hg2016
Well-Known Member
Hi Dennis,
just replied to your other thread on S23 and Bayliner debate. We have obviously been to the same Marina.
Regarding BW, they seem to have a very professional set up and the chap who showed us around was very pleasant. He was pushing the sealine and diesel set up more than anything else. But that could be partly due to the availability of Petrol in that area but if your having it on the coast I think this will be less of an issue.
We came back to the marina the same day for another look at the s23's. He told us that one was now under offer and the folks that were looking at it had moved on to look at the other one so we should act quickly if we wanted to make an offer and leave a deposit. Its standard sales technique in my opinion. I might be a boat novice but a life novice, I am not.
I'm not happy with the deposit thing. If you make an offer and its accepted you leave a 10% deposit. If the survey or trial is not satisfactory for any reason and you pull out of the sale you get the full deposit back. So why do they take it in the first place. I smell a little rat with that one but it does for whatever reason seem standard practice.
All I know is that when I buy a boat I'll make an offer. Have it lifted and surveyed. Trial it with an engineer (I'll be happy to pay for the fuel). If all is good I'll buy it. If not I wont. whats with the deposit nonsense,
Anyway, its always going to be a little leap of faith. BW do seem as good as anyone else we've visited.
Bigplumbs
Well-Known Member
I think the deposit thing is just to weed out people who are actually just looking and after a sea trial but it does seem sort of weird
Dennis
Boat2016
Well-Known Member
If my boat was being sold and some dreamer decided they want it and was placed under offer for say 2 weeks while they faff around trying to get finance/survey etc I would expect some kind of commitment from the buyer too, if they just change their mind and walk away I have got to start all over again, unfortunately someone saying they will buy would not be good enough for me and deposit is not a problem for serious buyers and that's what they expect from my experience, no different to ordering a new car, they don't just get one in hoping you will come back when you say you would, I would insist on paying a deposit myself as I would be p***** off if the seller then decided to sell to someone else in the mean time
Momac
Well-Known Member
Burton Waters at Lincoln have petrol - or they did until a fire earlier this year . There are a good many small petrol boats in the area . Also Farndon. So no particular reason to be pushing diesel over petrol.
On the Humber and the coast there is no petrol at the waterside. The absence of petrol resulted in a friend of ours changing to a diesel boat .
I made an offer and paid £1000 deposit prior to survey. After survey , which found faults, I made a revised offer . What with the 10% deposit thing?
On the Humber and the coast there is no petrol at the waterside. The absence of petrol resulted in a friend of ours changing to a diesel boat .
I made an offer and paid £1000 deposit prior to survey. After survey , which found faults, I made a revised offer . What with the 10% deposit thing?
dpb
Well-Known Member
They queered their pitch for us when they knew that we were driving five hours for a pre-arranged viewing and didn't phone to tell us it had been sold in the mean time..............not reason enough for others to avoid though I think!!!
Andy Bav
Well-Known Member
A couple of observations.
1. The deposit issue depends on the price. On ours we left a GBP5k deposit on the day we viewed it, and then set the sea trials surveys etc in train. Until they were completed to our satisfaction we could pull out at any time and get our 5k back. However, once completed [to our satisfaction] we were then required to pay a 10% deposit, within a short period (cant recall how long - possibly 10 days ?) which was considerably higher than 5k, and that was non-refundable. We then had to finalise finance, delivery, hand over etc etc
2. If you pay a deposit, it also affords some protection for the buyer, by ensuring the [hopefully scrupulous] dealer from selling it to the next viewer. Without a financial commitment, it cold boil down to who can complete the quickest, and it could get farcical.
