What would you do?

david_e

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Situation 1; It's July, you are a salesbod for a decent size concern. You have a stock boat that's been sat there 2 years. You get a call from someone who is keen but lives a distance away. After describing the boat and giving warranty assurances you agree a deal at aprox 12% below the sticker price, subject to a test sail, the buyer wants the boat fairly quickly. There is a p/ex but the deal is not dependent upon it, you get a trade figure call the buyer back and finalise everything. You are going on holiday for 2 weeks in 2 days time. What would you do?

A) Make sure someone else can take over, that they know what it's all about, confirm the details with the buyer.

B) Confirm the details with the buyer but in the interim push the price up £250 for no reason at all and state 'this is the absolute minimum we are prepared to take'. Change the terms for the p/ex, change the agreed test sail date, not bother to prep the boat for demo or sale, don't tell anyone else about it, go off on your hols.

Q1. What would you do? (difficult one I know but think carefully about your position)

Situation 2; It's September, you are a buyer with no boat and cash. You have put all the messing around and many phone calls, wasted 460 mile journey etc behind you. You open the latest edition of Sailing Today and see the boat you were going to buy in July/August now advertsided below the sale price you agreed (before the post sale increase of £250). In two days you will be in the vicinity of dealer visiting SBS.

What would you do?
 

JeremyF

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David,

If after all the research you have done, you still want this boat, then make an offer below the new lower price, and if you get the deal, you'll have won. But, given your experience earlier, you set the terms on a take-it-or-leave-it basis.

<font color=blue>Jeremy Flynn/forums/images/icons/crazy.gif
Dawn Chorus</font color=blue>
 

david_e

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Re: name & shame

Not yet Brian, besides this is not the first example of this type I have come across, and they spend alot of money advertising in the mags.

I am interested to hear answers to Q2.
 

tcm

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Re: Easy!

stuation 1)
If i was a boat salesbod wd i be going away on holiday in july? If so, wouldn't I be a bit of a nerk? Yes! So, I would do B, no question about it.

situation 2)
I'm not sure that I'm quite with you, Mr e, and it may be this sort of confusion that caused problems last time! .... A moment ago you said I was a boat saleperson - Now, you say i haven't got a boat, and I want to buy one! Now, I'm happy talk but I'm sure you'll agree that it's not easy if you won't your mind up....ah right Yes, so really it's YOU who has the money and I remain the salesperson. Hmm. Well, yes we are a boat dealership, but I'm afraid there's nobody in the office all week becos as you can appreciate all the salepeople are at the boat show! Yes, all week! No, unfortunately we aren't necessarily on the stand, and no we never talk to each other at all as already shown - it's part of the training, along with the surgery to reduce my memory to 1 minute, adopt a stupid grin, wear a crap blazer and tell lots of fibs about manufacturing standards and techniques about which i actually know nothing whatsoever!
 

david_e

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A sensible answer thank you!! You are quite right, it was because of former experiences that I know have the 'these are my terms' approach (although I am very polite in delivering them!)
 

sailbadthesinner

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Re: Killing & drink!

I am much more accomplished sailor than sinner

altho' i am due to meet up with Colin in majorca soon and hoping to receive leesons in both.

Beer! Now there's a temporary solution.
 

david_e

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Re: empty showrooms

You are right, Holidays in July/August, Cowes Week, then SBS, explains why it's been in stock for 2 years. Actually as mentioned previously the place was wide open and empty when I got there.

Salesman desciption not 2 bad but u forgot one thing. The automatic assumption that u the punter know stuff all about boats and me I know everyfink, and if u wanna buy one sonny, grovel.
 
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