The Trade!

[tripleace]

Proffesionalism ha ha this is boating

why oh why do we put up with this c*&p.


As a potential buyer to replace Triple Ace. I for one will not accept this rubbish any longer.

Dear Broker,

If I visit you site, be warmed I will have a digi Camera and will recorded your rubbish..





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[Bejasus]

Re: Proffesionalism ha ha this is boating

Another Brrrm, perhaps?

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[tripleace]

Re: Proffesionalism ha ha this is boating

maybe but my next one needs to have more uphhhhh..

one things for certain brooms will do the maintenance work....



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[BarryH]

Ok people my heads stopped banging. Jura, nice while your drinking it, a right bugger the morning after!!
Anyhoo, back to the continued hunt for the families next boat. After yesterdays trip to A.N Other brokers we went to have a gander at a Sunseeker 28 Offshore. Yet again another brokerage boat that has had nil preperation for sale. Ok says I. I can handle this now. After yesterday nothing can phase me. So thinks I!
My youngest summed it perfectly, "Daddy, I don't like this its messy and nasty. It smells"
Says a lot really doesn't it. A 4 year old who actually notices things like this, even through a pair of childs rose tinted eyes. I looked past the grime and underneath was actually a very nice boat. fair enough its had a few years useage. One or two things could do with a good sort out. But had there been any attempt at making it look half presentable. Had there bugger. This boat had supposedly had a recent survey giving it a clean bill of health and in generally good condition.
So second lesson learnt. Surveys your handed are basically toilet paper.
The engines, looking at the oily mess, had probably seen a mechanic and an oil change when ford were still building Sierra's. Oh they started after a fashion and when the smoke cleared run quiet evenly. Some interesting noises though!

I think this was the point where my wife looked at me and gave me "that" look. You know the one. Its the one that says that "no your not having another pint" Or "you dare and you get my foot in your crotch".So thats as far as the hunt for the new boat has got to. Again though. I feel the broker has let down the owners. Even if it was pointed out to the owners that a good wash and scrub wouldn't go amiss. First impressions count.
As we all know. The other half has a large say in what we buy. A woman will nearly always comment on the cleanliness of any boat/car/caravan that they look to buying.
If I was the broker selling this boat I would have told the owners to be realistic. Get the engines serviced and cleaned. Tidy the boat. Sort the obvious faults and generally tidy it up.
Oh the price, lets just say that the broker was being optomistic..........the hunt continues.

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[DepSol]

There is a brokerage which will be up and running fully soon which will give you the service you are looking for. 24 hr return emails on quotes with pdf brochures attached plus all the info you requested and prices.

They will only take on good clean boats for brokerage and will always be keen to help.

More info once the launch has taken place. And no I am not starting up a brokerage!

<hr width=100% size=1>Dom

<A target="_blank" HREF=http://www.soltron.co.uk>the website</A>

 

[Strathglass]

Got to agree with that.
Many years ago my working clothes were suits and when I got home the old jeans and scruffs went on.

I sailed dinghies at that time and had decided to buy something larger.
One chandler had his own wasship 24 for sail. When I asked about it I was told that I would not be able to afford it and he didn't even offer me the keys (I was dressed in my usual scruffs).
I just walked away then the next week bought privately an E-boat at twice the asking price of the wasship.

Now, when my working clothes are scruffs and my lesure clothes are quite presentable I get treated with open arms by salesmen.

The crazy thing is that my disposable assets are tiny now compared with a few years ago.

One day perhaps some of the salesmen will actually sharpen up their act.

Iain

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[duncan]

talking of hunts I went round and round looking for the 25 Offshore on Sunday - nowt!
sorry

suggestion - ring up and offer a sum 'unseen' based on your assuptions of how bad it will be.

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[hlb]

The car trade is just as bad. Mind you, we probably buy more cars than boats. Anyway, I was on my way back fom the engineers and as I past this garage iI spotted a car. I'm going to have that, I thinks. In the end I walked out of the show room mumbling to my self cos no one would speak to me!!.

Another time I got a demo in a Jeep. "How much do you want for the Trooper" Asks the sales bod. "Eerr. I dont know" I says. I'd never given it any thought and I'd had it for years, so had not got a clue. " You must know" He says again. "Sorry I have not looked in to it". Where upon he proceaded to tell me that I must know and was just being difficult. In the end I just walked out. Him and his mate were still jeering at my incompitance as I left the building.

Once we did a six hundred mile trip round Scotland and back. Looking for a new boat. I had a list of about five to see. All about the 100K mark. The first had a Hasp and staple with pad lock, on the patio doors. Lost interest with that. The others all had ripped covers and seats and were covered in muck, so we never got as far as looking any further. A grand or two would have had them all looking imaculate I suppose!!

<hr width=100% size=1> <font color=blue>No one can force me to come here.<font color=red> I'm a volunteer!!.<font color=blue>

Haydn

 

[david_e]

I wonder why the boat sellers don't valet & clean boats the same way car dealers do. Give it a thorough going over internally at the start and then keep on top of the externals every week or so.

As Barry intimates, first impressions count.

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[AJW]

IMVHO some of the "fault" must surely lie with vendors as much as brokers? If you want to sell your car/boat/house etc, it generally pays to tidy/clean/otherwise tart it up to maximise the value of your asset. It is amazing though when looking at buying cars/boats/houses the number of dirty, badly maintained and presented ones you look at isn't it?!

The broker should say to Mr Bloggs when he presents his mildewed, beer can festooned 1970's fairsuncesswood eleventy five that he should clean it up a bit. At the very least he could offer a valet service (& charge for it). At best he should refuse to take it on his books shouldn't he?

Agree totally with the comments regarding lower price band boats & poor service. Always baffles me - 6-8% of a £20k boat is still worth having isnt it? If you dont want the hassle of selling the cheaper 'uns then blimmin well refuse to take 'em on your books in the first place! Think this may be more of an occurance with Mobo's rather than yots - did a bit of looking around for a 20-30k yot and good treated fairly and pleasantly by all on the East Coast.

AJ

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[milltech]

Just a small point, but a car trader is selling his own car and is therefore tasked with finding a suitable illegal immigrant to polish it every morning, where the Yacht Broker is simply representing an owners desire to sell. He cannot control the price being asked so it would be unreasonable to expect him to clean it.

On every other point of course you are right.

<hr width=100% size=1>John
<A target="_blank" HREF=http://www.allgadgets.co.uk>http://www.allgadgets.co.uk</A>

 

[Renegade_Master]

Re: AJW

Agree that some of the responsibility lies with the owner. Upon arriving at Brooms to put mine on there brokerage I commissioned them to lift out and antifoul, polish superstructure, valet inside, repair any small things which had been annoying me, all to make it appeal to the buyers.


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[boatone]

Yeah but.........

.......they still aint sold it yet/forums/images/icons/smile.gif

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[Canboria]

Re: Yeah but.........

How cruel of you to remind him.

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[Renegade_Master]

Re: Yeah but.........

I nearly added that as a PS but thought I'd leave it to you.

PS did you see my thread about a big steel boat? (from which I phoned you on Saturday by the way)

<hr width=100% size=1><A target="_blank" HREF=http://www.suncoastmarine.co.uk>Sun Coast Sea School & Charter</A>

 

[david_e]

The ownership issue merely illustrates the point even more, no financial interest = not much other interest. The evidence is the overwhelming number of peeps who complain of the same.

They are both actually 'selling' the product and as such the broker should be more than marketing it. The broker often sets the price and as a seller has many tools in his armoury to negotiate a good price for the vendor, in practice just as many as a car seller.

Now not all are the same, and many speak well of good sales people in whatever industry. (including mail order chandlers))

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[BarryH]

Thats what I said in my last post. The Broker should be realistic and tell the owners if they want it to sell, clean it etc etc etc. I don't see why the cheaper end of the market should be treated this way. If anything I would have thought thats where much of the movement would be.
Or on the other hand are the owners of the craft misled slightly in some way. They think they're getting a full sales service in which they believe, rightly or wrongly, that the boat will be cleaned if not valeted.

I'm not setting my sights too high. I know that whatever we look at will need a bit doing here and there. A bit yes. But some of the boats that I've looked at are being offered at top money. What they actually go for will be a different figure all together. But if offered for top money would you expect a companion way hatch to be off its runners and the runners broken, Would you expect a helm seat to be laying on a sun pad. I wandered around a particular marina that is portrayed as 'a cut above'. Frankly, I've seen boats that have sat on moorings for 2 years presented in better condition.

From what I've seen from the couple of brokers that I've visited. They need to take a step back and look at the image that is presented. You can have all the plush offices, regulation Ben Shermans and chino's that you want. If the product is substandard, your not going to sell it.
Your right.If they don't want to portay that image of shoddyness, then don't take the boat. If you are going to take the boat, get it somewhere decent for the money your being asked to get for it!
Also what does all this do for customer loyalty. At some stage in the future I'll want another boat again.
For example. Our current boat was purchased for a broker quiet a distance from my home. Outwardly the image that was portrayed by the broker was one of a professional outfit.
We traveled the 100 odd mile to view the boat. It was a hot'ish sunny day and we had a new born baby, well a couple of months old at the most.
On arriving at the boat yard and seeing the chap, he said that he couldn't deal with us as he was dealing with someone else.
He saw us with no1 daughter in a hot car while he dealt with an other. He even commented on how hot it was while walking past. Now bear in mind that he was running late and behind, we were not early. Hospitality shown was nil. After he finished with the other people he sat in his office eating a sandwhich while reading a book.
It was me that went to see if he could see us. It turned out his office was friggin' air conditioned!! From there it went from bad to worse. I won't go into that, but safe to say when it came to trading up, as now, I have not even considered this broker, even though he has one or two boats that would suit us. This being over six years on!

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[milltech]

Well personally I've never let a broker set a price, and whatever is true for a yacht broker must equally be true of an Estate Agent, how many of those will come round and redecorate your house, or even put flower arrangements in and come with a coffee pot to make it all smell inviting?

<hr width=100% size=1>John
<A target="_blank" HREF=http://www.allgadgets.co.uk>http://www.allgadgets.co.uk</A>

 

[penfold]

I think if that had happened to me I would have politely informed the guy that he had just lost my custom, and why, and driven home. You must have been desperate to get a boat!

cheers,
david

<hr width=100% size=1>It's a mother beautiful bridge, and it's gonna be there!

 

[BarryH]

No I just wanted that particular boat for the hull. I got my own back because I got him to deliver it to Poole for nothing from the midlands area. I won't go back there though.

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