Request to Forum Admin to remove marklow video thread

Re: Yeah right! And what if....

Agree with you. We thought the welcome on the Marlow 57 at SIBS was distinctly unwelcoming. I hate having to book an appointment to look at a boat and when we did turn up at the alloted time, we had to wait 10mins to get on. SWMBO was ready to stomp off in a hissy fit. Then when we eventually got on the boat, we specifically asked to be left to poke about on our own but this was refused and we were shadowed everywhere by a salesman, the inference being, I guess, that we did'nt look sufficiently trustworthy not to be chaperoned
Trader Wales or Marlow UK or whatever they're called, really need to learn that, at this price level, potential customers need to be treated with a degree of consideration, not herded around like a bunch of schoolkids
 
Re: Yeah right! And what if....

Deleted User

I did phone ahead and book our second viewing - not that it made a lot of difference. Your experience and also your view of the boat seems on a par with ours completely.
 
Re: Yeah right! And what if....

I did phone ahead and book our second viewing - not that it made a lot of difference. Your experience and also your view of the boat seems to parallel with ours completely.
 
Re: Yeah right! And what if....

[ QUOTE ]
or whatever they're called, really need to learn that, at this price level, potential customers need to be treated with a degree of consideration, not herded around like a bunch of schoolkids

[/ QUOTE ]

I actually think this should be the case on any boat purchase, you can usually assume this is the case when you buy a car at the fraction of the price of a boat.
 
Re: Yeah right! And what if....

I do not know the background to your problems, but the dealer is making a big mistake. When you are introducing a new brand to the UK you need all the help you can get, especially from your customer base.

The situation seems the complete opposite to Fleming, When I became interested in buying one in 1998/9 the dealer to be ( Alan Taylor Marine ) was most helpful. I went to the USA to view one and had a morning out testing the boat.

I decided to buy one from Alan Taylor and bought with transparent pricing, i.e. USA dollar price plus VAT etc. They imported the boat and I was heavily involved in the commissioning at their base on the Hamble.

Whatever problem I had after I took delivery was sorted very quickly and I did allow them to show prospective buyers over my boat. I believe they sold the next 2 or 3 boats because of this and rapidly built up their customer base.

Gludy, you could have probably ended up doing the same for this dealer, and they will I am sure regret upsetting you in the end.
 
Re: Yeah right! And what if....

You can say that again! /forums/images/graemlins/grin.gif

Gludy,

I felt really sorry for you after all effort with the video, even while the Sibs was on, you continually defended their idiotic attitude.

Don't go down that Trader route again. You already missed out 2 yrs boating, you'll have to wait even longer and life's too short to start with!

Why not get a Flemming while you're waiting? There must be a suitable one available somewhere. For christ's sake, the money you're intending to spend maybe even a cast off super yacht or similar in the med that folks on here would queue up for to crew back for you.

Tell them to stuff it /forums/images/graemlins/tongue.gif and get boating again. /forums/images/graemlins/wink.gif
 
Re: Yeah right! And what if....

I am taking a number of steps to get myself back on track all of which exlude dealing with the marlow UK people.

I did defend them but at the same time emailed them asking that they try and improve their approach because it was not doing them any favours. So whilst defending them in public I was concerned and tried to help improve the situation - to no avail it seems.

I will let everyone know as the situation develops.
 
Re: Yeah right! And what if....

Blimey Paul, if you didn't have bad luck, you wouldn't have any luck at all - at least where boats are concerned. Hope it sorts its self out and you get the boat you want, working and on time.
 
Re: Yeah right! And what if....

maybh1, you alluded in a previous reply to a gludy post that maybe had some issues with Marlow UK or have I got the wrong end of the stick?
 
Dear Paul,

May I look at this from a different prospective, I have not had sufficient time to wade through the whole thread so apologise if this is off mark or repeated.

Destiny (the boat featured in your video), was not your boat and most likely belongs to an individual already or is about to be exchanged.

Mrs Destiny saw the video and was incensed by her bedroom being shown on the internet along with some petty comments about her perfect and beautiful gauges and teak.

Mrs Destiny gave her hubby a hard time in agreeing for her boat to be tramped through at the show , now it was hers the doors should be locked.

Marlow may well have acted properly and professionally in asking you to with draw the video and further my feel correctly justified in protecting their clients reasons.

If you use this forum to slate everyone who falls out with you then I have wasted my time in posting, if on the other hand you do occasionally take note of how others feel then my thoughts are to remain with your order , you cant expect to get along with everyone you have to deal with in your life.

I could well be very wrong , after all my strict morals and ethics through out life has left me well behind your standing.

Kind regards

Peter
 
Re: Yeah right! And what if....

wakeup, you're right. If you go into a car showroom, most car salespersons leave you alone if they sense that's what you want but that does'nt seem to apply to boat salespersons. Some seem to think that making you wait unneccessarily for an appointment and then following you around like an irritating puppy dog will somehow make you more interested in their product . I just find it extremely annoying
 
Re: Yeah right! And what if....

Hello, jez, how did the boat show go for you in the end? Still snowed under dealing with all those order forms and banking deposits?
Nice boat, by the way
 
Re: Yeah right! And what if....

I understand what you mean about geting back on track but surely if you buy a Marlow boat now from the US you'll need some level of support in the UK.

The Marlow you were intending to buy was an extrmely complicated piece of equipment. It would take months just to read the manuals for auxilliary equipment. If anything goes wrong, even minor items and they will, you'll have no local support. This is not the way forward!

Boating is supposed to be fun and relaxing, after the last couple of years and the level of stress you must have endured, you are not doing yourself any favours and I mean medically.

People outside the forum would just not believe this story if you tried to explain it and the the whole thing would sound like a major wind up.

I said before it looks and sounds like another 'Trader' situation and each day it's getting worse.

There are loads of beautiful boats for sale out there, one of them must be right enough to enjoy - with support too!

Why not take another look? /forums/images/graemlins/confused.gif
 
Re: Yeah right! And what if....

Deleted User - yes we had problems with their approach at the boat show and I answered Gludy by pm as I did not want to start hammering people too heavily via the forum. As a prospective buyer I really would have expected better from them.

May

May
 
Re: Yeah right! And what if....

I would imagine the the 360 degree publicity shots had been commisioned at a high price and when the video appeared gratis someone said why are we paying big bucks? Someone with an financial interest in the 360 put the boot in to protect their cut.
 
[ QUOTE ]
Destiny (the boat featured in your video), was not your boat and most likely belongs to an individual already or is about to be exchanged.

Mrs Destiny saw the video and was incensed by her bedroom being shown on the internet along with some petty comments about her perfect and beautiful gauges and teak.

Mrs Destiny gave her hubby a hard time in agreeing for her boat to be tramped through at the show , now it was hers the doors should be locked.

Marlow may well have acted properly and professionally in asking you to with draw the video and further my feel correctly justified in protecting their clients reasons.


[/ QUOTE ]
If this is true then I can fully understand the request to withdraw the video.
 
Re: Yeah right! And what if....

I have read this growing thread with interest. By the time I got to the end, there were another 9 new posts!

However, I could not even begin to dream of spending this sort of sum on a boat! Regardless, I feel I drawn to make a few comments:

1/ As has been pointed out, the boat at the show actually belongs to somebody! It's not a company demonstion model, it has been sold to a customer, so the dealer has a primary duty of trust to the owner. The comparison to a "used car lot", made by someone earlier just does not apply. A better image would, perhaps, be selling your house - you would not expect the agent to just hand over the keys and say "help yourself", no, you would expect the agent to supervise the potential buyer at all times. I am not atall surprised if the new owner has complained that video of their new boat is spread all over the internet - I'm sure this is not what they agreed to. I'm just trying to see it from their point of view - they seem to be the forgotten party in all this!

2/ At times, this thread seems to have decended to silly mudslinging and name calling! Why?
 
[ QUOTE ]

If this is true then I can fully understand the request to withdraw the video.

[/ QUOTE ] I really don't understand that as the owners agreed to 'show' the boat at a major international boat show and when you accept that, you have to accept all the unreserved media and public attention.

A few years ago when I attended the big E3 video games trade show in Los Angeles I was videoing a stage set on the Disney stand when a little live action set piece featuring Mickey and Minnie Mouse started. One of the Disney chaps came over and told me to stop filming, so I did. He then went to everyone with a video camera (Two hundred Japanese!) and stopped them. One enterprising journalist simply moved back and stood on someone else's stand and continued filming, leaving the Disney chap running around trying to protect his stand 360 degrees.

A number of the journos went to complain to the organisers as the event was an international trade and media event and there should have been no restrictions on photography and filming. Disney were then told that they were in breach of their contract with the organisers, so had to drop their objection.

Now, I know only one person in the boat industry who has seen the SIBS stand contract and I wonder if it details in there the rights of photography and publicity that the trade may have accept in order to stand at the show. Anyone else know of anyone who had a stand at the show? /forums/images/graemlins/wink.gif
 
You must log in or register to reply here.

Other threads that may be of interest

A
HELP! Trapper 300 Restoration - Seeking Blueprints for a Unique Family Yacht!
Replies
2
Views
254
Neeves
N

Share this page

Top