Ntlworld Email

[jimi]

anybody else's stuffed, or is it just my own I've broke?

 

[johna]

Yes I am suffering the same. Have been on and off since last Wednesday.

 

[david_bagshaw]

mine broke today, still out

 

[Colin24]

Yes, problems here too, I've been trying to email SWIMBO at home (NTLWorld) and tonight I'm getting a message via incredimail saying simply "forbidden"
I had the same problem a few days ago and thought it was because I was sending some photos, but later the photos went ok.
Tonight same prob.

 

[LittleShip]

Sh#t,
2 hrs and now you tell me, Bugger!! /forums/images/graemlins/mad.gif

 

[JKay]

3 'kin hours and just worked it out with medic !

good job they don't run air traffic /forums/images/graemlins/frown.gif

cheers Joe

 

[LittleShip]

Come on Joe let us know what the problem is so we can all sleep tonight?? /forums/images/graemlins/laugh.gif

 

[ShipsWoofy]

Yesterday morning I had my cable TV box removed and a modem put in place after being overcharged for services I did not want for 2 years!

Finally got my connection back at around midday today, major outage on NTL servers, I am currently getting a third speed of around 280kbs, I don't know if this is related or I am having problems with the modem.

Have a look here http://www.ntl-isp.ntl.com/ServiceStatus/.

Luckily my email is hosted from my website, not NTL, but outgoing will prolly be affected, have not tried it yet.

 

[WayneS]

I have eventually canned them after they disconnected my phone is error (Their error) and took them 2 months to get it working again.

In fact, it only took them a few hours after my call to their PR department.

I do not know how they are still in business but a little birdie tells me that there are changes afoot. Maybe, just maybe they may have their act sorted out for them.

W

 

[Pie]

Oh... I'm moving to a new Flat which has NTL installed and beginning to think twice about using them - even with the free phone calls. Is the broadband as flakey as the email?

 

[StugeronSteve]

Broadband service seems to be pretty reliable, we've ben with them for a couple of years now, without too many interruptions. Email service is less reliable though, with more outages than one would expect.

 

[johna]

I am in Poole with broardband since 2003 and although this last week has been unreliable the service has generally been very good. 0845 24th Feb e-mail still not working.

 

[jimi]

after a flakey start Broadband has been reliable. If you do have a problem their helpdesk is, in a word, appalling!

 

[boatmike]

While it erks me to agree with you Jimi love I do!! And does the Broadband Medic thing get up your nose as much as it does mine? Total patronising crap! Whats more I think the TV programmes they put on are total rubbish.......
Bleedin E-mail down again this morning and if you go to Medic it just says tough mate so is everyone elses, don't phone the a-holes on the service desk as they don't know diddly squat anyway. PATHETIC! /forums/images/graemlins/mad.gif

 

[tome]

We've had ntl broadband at home for about 3 years and it's been pretty good on the whole, once they sorted out lots of initial problems. Lost the connection when mother in law decided do do some heavy pruning of a rose bush out the front of the house, so they replaced the cable with 'armoured'. This was the same cable threaded through an ugly piece of garden hose!

Email has always been flakey, which isn't so much a problem for me but is for my wife who uses it as a main contact. Wasn't working this morning when I left.

Here in the office we're on commercial (read expensive) bt broadband which is allegedly much faster and in fact I can't see any difference. The modem blew a couple of weeks ago and it took 3 working days to replace it. Email is much more solid than ntl.

Both organisations help desks are crap imo.

 

[Stingo]

Isn't just NTL that was out of action. The tossers that I use have been down since yesterday afternoon until a few minutes ago.

 

[Oldhand]

If you checked the Service details under "Help" on the NTLWorld home web page, you would see they were admitting to our e-mail being stuffed.

 

[ColdFusion]

Good to see it's not just me having problems /forums/images/graemlins/crazy.gif

 

[knotgood]

Email is Lousy, down more thana tarts drawers, and at 37.99 for 1.5MPS (with only 256 upload) it is too expensive. Bulldog offering 4MPS now much cheaper over copper phone line.

Time for a revolt!