tom52
Active member
After all the recent praise about the service standards of MDL I just had to share my experience from earlier today.
Its Friday, I have the afternoon free, the weather is no longer antartic, I only live half an hours drive from my boat. It went back in the water last week and looks beautiful, apart from the kind of ingrained filth that only white non slip decks can achieve after being on the hard for four months! Scrubbing wont shift it, so the ideal task for some judicious use of the pressure washer. Just the thing for a sunny afternoon. The final touch to be ready for the season.
Now I do not have my boat linked up to the shore power, all the power outlets immediately adjacent to my berth are in use.(At these prices you cannot expect one each!)
But I know power is available unmetered for £2.50 a day, if an outlet can be found within a reasonable distance and if the system can cope with the 1.7 kw. that the power washer needs.
Load up the power washer, longest extension lead I can find and am about to set off when I have a brainwave. Why risk a wasted journey, ring up the friendly folk at Cobbs Quay and check.
I ring and explain that I was just about to set out, but thought I would check first. A very friendly, helpful young lady tells me its £2.50, but cannot tell me whether there is an outlet available anywhere near my berth nor if it will trip out if required to produce 1.7kw for my power washer. The dockmasters will know she says brightly but they are out on the pontoons at the moment.
I volunteer to ring back in half an hour, but no she insists, she will find out and ring me back. What service I think, it really is all true. Expensive sure, but you get what you pay for !
Yes, you guessed it. Three hours later........ nothing.
The afternoon is almost gone, so in frustration I give in and ring again.
Same pleasant helpful young lady, "Oh yes", she says in that tone of voice you use when bringing to mind a vague recollection "I did ask about that, err...... just hang on a moment". The dreaded taped music starts , but she quickly returns.
"We can probably find somewhere for you get electricity but we don't know whether it will have the Volts( ! ) you need for a pressure washer......... probably best if you come along and just give it a try"
Now if only I'd thought of that !
1) There is more to service than being pleasant and knowing the price.
2) Does anyone out there know.......... will the pontoon outlets at Cobbs Quay
deliver 1.7kw ?
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Its Friday, I have the afternoon free, the weather is no longer antartic, I only live half an hours drive from my boat. It went back in the water last week and looks beautiful, apart from the kind of ingrained filth that only white non slip decks can achieve after being on the hard for four months! Scrubbing wont shift it, so the ideal task for some judicious use of the pressure washer. Just the thing for a sunny afternoon. The final touch to be ready for the season.
Now I do not have my boat linked up to the shore power, all the power outlets immediately adjacent to my berth are in use.(At these prices you cannot expect one each!)
But I know power is available unmetered for £2.50 a day, if an outlet can be found within a reasonable distance and if the system can cope with the 1.7 kw. that the power washer needs.
Load up the power washer, longest extension lead I can find and am about to set off when I have a brainwave. Why risk a wasted journey, ring up the friendly folk at Cobbs Quay and check.
I ring and explain that I was just about to set out, but thought I would check first. A very friendly, helpful young lady tells me its £2.50, but cannot tell me whether there is an outlet available anywhere near my berth nor if it will trip out if required to produce 1.7kw for my power washer. The dockmasters will know she says brightly but they are out on the pontoons at the moment.
I volunteer to ring back in half an hour, but no she insists, she will find out and ring me back. What service I think, it really is all true. Expensive sure, but you get what you pay for !
Yes, you guessed it. Three hours later........ nothing.
The afternoon is almost gone, so in frustration I give in and ring again.
Same pleasant helpful young lady, "Oh yes", she says in that tone of voice you use when bringing to mind a vague recollection "I did ask about that, err...... just hang on a moment". The dreaded taped music starts , but she quickly returns.
"We can probably find somewhere for you get electricity but we don't know whether it will have the Volts( ! ) you need for a pressure washer......... probably best if you come along and just give it a try"
Now if only I'd thought of that !
1) There is more to service than being pleasant and knowing the price.
2) Does anyone out there know.......... will the pontoon outlets at Cobbs Quay
deliver 1.7kw ?
<hr width=100% size=1>
