apollo
...
Got this email today from the EA, worth checking out.
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We are very pleased that we are now able to accept payment for craft
registration fees by direct debit and credit/debit cards.
We were not in a position to promote these new payment options to
customers in the November renewal mailing so we will be using any direct
customer communication as an opportunity to explain it. We have also put
the information on our website http://www.visitthames.co.uk/forms and on
the River User Group website www.riverusergroups.co.uk.
We are currently offering the following options:
1. Direct debit:
Customers can spread the cost of their annual registration by 6 equal
instalments (February to July), or make 1 full payment.
To take advantage of this option for 2007 customers need to send a
completed mandate form, together with their registration form, to us by
1 February 2007. The direct debit mandate form and instructions can be
downloaded from the website or sent on request by calling our craft
registration team on 0118 953 5650. This option is available for all
annual registrations.
2. Credit/debit cards:
Customers can now renew their annual registration over the telephone by
credit or debit card by calling our craft registration team on 0118 953
5650. Payments can only be accepted to renew an existing registration.
If required, we must see a valid boat safety certificate unless
previously seen. Registration documents will be issued once we have
processed the payment. They will still need to send us your signed
renewal form.
We will also be installing card payment terminals at our 10 busiest
locks in time for Easter so that we can take card payments from
customers visiting the Thames or buying unpowered registrations
We will be enclosing a direct debit mandate to all customers in the
renewal mailing for 2008 registration payments (the deadlines will be
similar to 2007, ie: it can only be set up at the beginning of the
year).
Customers using waterways in our Anglian and Southern Regions will have
the direct debit option included with their renewal mailing in March.
We would be very grateful if you could pass this information on to your
contacts to help us spread the word.
I have attached the mandate form and instructions for your information.
Many thanks for your assistance with this.
/forums/images/graemlins/grin.gif
We are very pleased that we are now able to accept payment for craft
registration fees by direct debit and credit/debit cards.
We were not in a position to promote these new payment options to
customers in the November renewal mailing so we will be using any direct
customer communication as an opportunity to explain it. We have also put
the information on our website http://www.visitthames.co.uk/forms and on
the River User Group website www.riverusergroups.co.uk.
We are currently offering the following options:
1. Direct debit:
Customers can spread the cost of their annual registration by 6 equal
instalments (February to July), or make 1 full payment.
To take advantage of this option for 2007 customers need to send a
completed mandate form, together with their registration form, to us by
1 February 2007. The direct debit mandate form and instructions can be
downloaded from the website or sent on request by calling our craft
registration team on 0118 953 5650. This option is available for all
annual registrations.
2. Credit/debit cards:
Customers can now renew their annual registration over the telephone by
credit or debit card by calling our craft registration team on 0118 953
5650. Payments can only be accepted to renew an existing registration.
If required, we must see a valid boat safety certificate unless
previously seen. Registration documents will be issued once we have
processed the payment. They will still need to send us your signed
renewal form.
We will also be installing card payment terminals at our 10 busiest
locks in time for Easter so that we can take card payments from
customers visiting the Thames or buying unpowered registrations
We will be enclosing a direct debit mandate to all customers in the
renewal mailing for 2008 registration payments (the deadlines will be
similar to 2007, ie: it can only be set up at the beginning of the
year).
Customers using waterways in our Anglian and Southern Regions will have
the direct debit option included with their renewal mailing in March.
We would be very grateful if you could pass this information on to your
contacts to help us spread the word.
I have attached the mandate form and instructions for your information.
Many thanks for your assistance with this.