Rocna Anchors acquired by Canada Metal Pacific

GrantKing

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magazine testing part2

continued from last post:

West liaised with me before running their last tests, even if they did deviate from the plan when half the test anchors would not set when testing on the “edge” as I suggested. We also provided the test Rocna anchor, air freight from NZ.



If you know a test is to be run it is best to provide the anchor (sponsor). This way you can provide a tuned anchor you know is correct in every aspect, especially the correct tip shape and sharpness which is critical for immediate good test results. A number of tuned 10s and 15s, as well as Stowables, should be kept in stock for these occasions. Don’t send a RRR, even if there is a market for the small sizes, the slots on the SARCA and Supremes are universally criticized and receive negative publicity.



Some factors to be considered in any test design:



1. A realistic environment for which general purpose anchors are designed. Not frozen beaches (Starzinger / Practical Sailor), solid rock, dry substrate, etc. Be wary of weed/grass also, it’s extremely difficult to get consistent results and although Rocna should still out-perform, the need for multiple trials would be all the more. Also a broad range of bottom types is essential to weed out the specialist anchors such as Fortress. E.g., sand, mud (hard and soft), clay, sand/mud and stone-shell-molluscs-weed combination, sand/mud and weed, kelp, dead coral debris and a stone/rock combination.



2. Multiple trials in a cyclical set-up (not anchor A trial 1-2-3 anchor B trial 1-2-3, but anchor A trial 1, anchor B trial 1, A-2, B-2, A-3, B-3, etc) to reduce environment “drift” – it’s a hassle to swap anchor and shackle continuously so there is resistance to doing this properly. Ideally the test vehicle should be held stationary over the same bottom for each cycle, maybe between a marked out lane.



3. Willingness to reject obvious aberrations such as a result that a anchor performs better at shorter scope or other impossibilities; data needs more analysis and averaging.



4. Control over environment. Difficult to find consistent bottom in large area at constant depth. See 1 and 2 above.



5. Testing of setting performance, e.g. measure of distance to set and consistency. This needs to be observed in shallow water or with a good dive team. More emphasis should be given to the “quick set” feature, a major advantage of a modern anchor.



6. Test of ultimate holding power, not some abstract low level limit which almost all the test samples will attain.



7. Control over pulls, need to use twin screw heavy powerful boat for even and measured force application, not a small yacht “because it's realistic”.



8. Constant rode at realistic make-up and scope(s). I don’t like rope and chain combinations for testing, there is too much spring created by the anchor as the bottom is very rarely even in consistency. Wire would be better but harder to handle. All chain would be okay as at load it will be straight, so scope ceases to be a consideration, or use lighter chain. It is a constant over all the anchors anyway and the results will be much easier to analyze.



9. Control over set time, set quality improves over time, this must be constant. Set then leave 5 mins under identical conditions then pull, or whatever. I like to see a series of light pulls between no throttle before consistent high load applied to give more realistic results.



10. Fair treatment of “old friends”, e.g. West Marine/SAIL gave way more attention to CQR than was fair because they were so surprised it failed to work. A new unknown would have been written off straight away.



11. No commercial bias, especially in small markets. Look for brands/manufacturers local to the magazine? Are there big spenders w.r.t advertising? Are they touting for ads placed in context with the write-up? Old boys’ network? Typical in NZ and Aus magazines and probably other smaller.



12. Analysis of results:

· Fair weight-for-weight comparison, e.g. Rocna 15 is 33 lb, closest Supreme is 36 lb = 10% difference which they typically won’t account for.

· Results should be “normalised” on a weight-for-weight basis.

· Watch for them asking for the “manufacturer’s recommended size”, otherwise you get rubbish like a 20 kg Rocna compared to a 10 kg Delta.

· No direct comparison of mixed metal types (steel / alloy is typical problem), apples/oranges. Both the alloy Fortress and the alloy Spade are notorious for this one and is the fault of the testers’ lack of understanding.

· Record sensible numbers (holding power is the max force the anchor sustains up to and before it moves – this seems a hard concept for magazines to get their heads around).

· How is a failure to set analyzed? – “infinite” set distance = difficult to graph.



To repeat: If they ask for an anchor and you decide to provide, then make 100% sure it is perfect. Check symmetry, shank straightness, fluke sharpness (sharper is better for test, they don't test longevity/durability!), etc.



As to the German “test”, the results are bizarre and their analysis not consistent with their own graph, but I can’t provide any answers until I see the test anchor. However, we have told you repeatedly that the Chinese anchors that you are shipping are NOT to spec, and we have yet to see one that is acceptable. I assume the anchor that the Germans tested suffers from the same problems. It should not have been provided; rather, send them a tuned sample ex CNC.



Trust this is what you are looking for and is of some help,

Regards Peter Smith.
 

Keen_Ed

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...email from Peter Smith...
3. Willingness to reject obvious aberrations such as a result that a anchor performs better at shorter scope or other impossibilities; data needs more analysis and averaging.

Unless, perhaps, the results are in your favour, like a single test where the anchor snags on something...?
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To repeat: If they ask for an anchor and you decide to provide, then make 100% sure it is perfect. Check symmetry, shank straightness, fluke sharpness (sharper is better for test, they don't test longevity/durability!), etc.

So in fact, the test results achieved by Rocna's are meaningless, as they don't represent a normal anchor off the production line. Sort of an anchor version of the "150 MPH" E-type Jag..

The more I read from PS, the more it I understand CS (and the less likely I am to have anything to do with anything PS had a hand in). The apple doesn't fall far from the tree.
 

maxi77

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I must admit that I find the standard of testing by marine publications poor. As they seem to depend on 'gifted' products this gives two problems, one the tested products are specially selected and not representative, and secondly popular brands or models are regularly not included. This can lead to skewd results which may mislead the public,

I would have more confidence if all items tested were purchased as if they were for normal use and the spread did cover the most common ones in the market.
 

OpenBlue

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yet to see one that is acceptable

Wow, interesting reading.
I find the last paragraph the most intriguing, specifically this sentence,

continued from last post:

However, we have told you repeatedly that the Chinese anchors that you are shipping are NOT to spec, and we have yet to see one that is acceptable.

I take it from this that PS was never happy with the spec of ANY of the anchors coming from the holdfast china factory, Q620 or Q420.

Would be interesting to see the date of this email Grant, was it before Jan 2010?

I know this is my first post, but I can assure you I have nothing to do with the marine industry at all, just a prospective anchor buyer watching the soory saga unfold.
 

snooks

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Personally I liked this bit:

"This way you can provide a tuned anchor you know is correct in every aspect, especially the correct tip shape and sharpness which is critical for immediate good test results. A number of tuned 10s and 15s, as well as Stowables, should be kept in stock for these occasions. "

So the 2006 test they which they claim to have been the "number one performer" (even thought hey weren't) could have been a tuned anchor?

Nice!:rolleyes:
 

Allan

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Back in the "old days" I thought Rocna anchors were well designed by a sincere guy whose only mistake was letting his son post on here and make a fool of himself. I, like a number of others, had some fun at his expense.
In the two emails pre-porting to be from Peter Smith he refers to sub-standard products leaving the factory but makes no mention of not sending them. There must be all sorts of legal implications involved in actions like that.
Allan
 

jordanbasset

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I have checked this morning with the French Distributor, Vidal Marine, speaking personally with one of the directors.

He confirms that I have been in email and phone contact with his company for more than two weeks, and that he has tried to find the details of M Youen on their system. M Youen has bought the anchor from a dealer, and so his contact details are with the dealer, and not with the main distributor.

I have asked M Youen again for his contact details this morning, and the details of when and where he bought his anchor. It seems that M Youen has not yet made contact with his dealer, as that information would arrive swiftly at Vidal Marine.

I understand that no 420 anchors were supplied to France, but there exists the possibility that the anchor has been supplied from, or bought in England.


There has been no difficulty in "translation". My commercial French, and the director's command of business English, are more than adequate to discuss this issue in detail.

I do not think the problem is translation, but perhaps your ability to not understand English. Youen in one of his posts above said

"I bought a Rocna anchor 15Kg in France at the beginning of 2011.I emailed Cmp who tell me the anchor is 620 and not 420.I reply I have choosen a Rocna advertised 800 and so the anchor delivered is not conform to the promised specifications and ask for a refund .I get no reply.There distributors in France had never reply to my email..."

He is complaining about the 620 not the 420, so of course your comment that no 420's were sold in France is at best irelevant and at worse an attempt to show bad faith on Youens part. Will you make it clear your company's position on this. Will they offer refunds to all who bought 420 and 620 anchors on the basis of being misled by Rocna.

On a personal note I know Youen from when he very kindly offered to check on my boat while we left it at Port La Foret one winter. He went out of his way to do this and he is a true gentleman, please sort this out for him as a priority
 
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jordanbasset

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Good to hear from you Youen, you would think it would be simple, it would also restore credibility to Rocna as a brand.
I never got chance to properly thank you when we met up at Camarinas, but if we do meet up again the drinks are on me -
Best wishes
 
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One of the most ironic quotes I have seen for sometime............

Peter Smith said:
And here is the nub that the younger generations must grapple with. Sorting the facts from the fiction, the genuine from the bull****. And there is plenty of it..

Yes Peter, how right you are. I think that we can all agree with that. :(:(:(
 
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Since some of the details relating to stainless steel production, and other production decisions, have only recently been made known here and in other places, the only information I have for you is that the matter is presently under review at top level.

As soon as I can give a full reply, I shall do so.

Any news? :eek:
 
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What is important to stick to, regardless of what Rocna says they are going to replace it with, are your basic consumer rights, applicable in all situations.

Goods must be of : Satisfactory Quality (Chinese Rocna - check), As described (Chinese Rocna - Fail), Fir for purpose (Chinese Rocna - Check) and last a reasonable amount of time (Chinese Rocna - not known as yet, but assume check)

So it fails consumer rights, because the anchor you purchased was described as being certified for Super high Holding Power, and it wasn't, and that it was described as being constrructed of Bisalloy Q&T800, which it wasn't.

You relationship (in the UK) is WITH THE RETAILER, never with the manufacturer or distributor, though it is their responsibility to deal with their incorrect claims for a product, that is between them and the retailer, not between you and them.

Technically, when your consumer rights aren't met, you are entitled to a refund, repair or replacement - and it is up to the retailer to deal with that in a reasonable amount of time - they can't replace it with a 620 anchor as that is not what you were told you were getting, so essentially it's a genuine NZ spec anchor or your money back...stick to your guns, write letters of complaint if your chandler is making noise but not complying, they know you have these rights even if they stall with the distributor/manufacturer.

As for Youen, I really don't know French consumer rights, but I would suspect there is something, take a look online...the uk version can be found here:

http://www.direct.gov.uk/en/Governm...merrightswhenbuyinggoodsandservices/DG_182935

For a man with the one of the most gloriously absurd avatars, you've summed that up very well indeed. :):):)
 

GrantKing

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Wow, interesting reading.
I find the last paragraph the most intriguing, specifically this sentence,



I take it from this that PS was never happy with the spec of ANY of the anchors coming from the holdfast china factory, Q620 or Q420.

Would be interesting to see the date of this email Grant, was it before Jan 2010?

I know this is my first post, but I can assure you I have nothing to do with the marine industry at all, just a prospective anchor buyer watching the soory saga unfold.

September 2009
 

GrantKing

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Wow, interesting reading.
I find the last paragraph the most intriguing, specifically this sentence,



I take it from this that PS was never happy with the spec of ANY of the anchors coming from the holdfast china factory, Q620 or Q420.

Would be interesting to see the date of this email Grant, was it before Jan 2010?

I know this is my first post, but I can assure you I have nothing to do with the marine industry at all, just a prospective anchor buyer watching the soory saga unfold.

And this from November 2009:

Mr Brian Bambury,
Managing Director,
Holdfast Anchors Ltd.
Dear Brian, Grant, Steve and the Hold Fast crew,

Craig had the chance in early November to inspect a recent delivery of Chinese cast Rocnas at Absolute Marine on my behalf and forwarded a report backed up with some photos to illustrate points he made. I am disturbed by the report as a sample of only two anchors (a 4 and a 33) displayed numerous faults which would appear to be indicative of general poor quality and non-adherence to specifications across the range.

There has been a continuous dialog over quality and adherence to specification over the last year in particular with Grant as the Chinese anchors have come onto the market, with undertakings that the issues are in hand and that no further out of spec anchors would enter the market. It would appear from this brief report that this is not the case and as indicated from your Q3 09 royalty report, a substantial number of anchors have been returned for repair or refund from distributors indicating a problem of some sizeable proportion.

Not only are these anchors out of specification in various areas, the quality of these anchors is destroying (or has destroyed) Rocna's reputation for a quality top end SHHP anchor. Pricing is still at the very high end with the result that new distributors are not coming on board, market share is not increasing, and anchor sales are flat-lining or dropping, which is reflected in royalty payments.

Instead of concentrating on systemic problems within Hold Fast regarding quality, costing, and the absence of suitable in-house capability, Steve appears to embark on wild goose chases and continually misidentify challenges (or deflect responsibility); for example by recently suggesting the "Ultra", a stainless-only Spade knock off which would have a production cost two or three times that of Rocna, is naturally out-selling the Rocna because the Rocna design is inherently uncompetitive. He does not appear to consider that the US and Australian distributors of the Ultra appear to be fairly good at their marketing, that the product is reasonably priced (for what it is), and that in light of the incompetence of the genuine Spade manufacturer it is well positioned outside of Europe to take advantage of the effective absence and over-priced nature of the Spade (the parallel with Hold Fast and Manson should be obvious). Meanwhile, in this suggestion from Steve, the real threats of the Manson Supreme and Delta appear to have been totally forgotten: the one illegally injuring Hold Fast with a cheap knock-off and the other with the world's most popular anchor, both very comparable in manufacturing requirements to the Rocna but nonetheless efficiently produced and shipped at significantly lower pricing by the respective companies.

Beer can openers and scaled toy anchors are successfully produced while even minor changes to the design as instructed (the trivial alteration to the shank of the 20) are not completed, the Stowable is disregarded and left to languish despite clear and obvious market demand, which will almost certainly be filled by a competitor sooner rather than later. The simple modifications to the 2D cut profile for the shank of the RRR have taken the best part of a year to be processed yet nonetheless the result is a on going cock-up.

Steve is correct on one point how ever when he says sales affect my income as licence holder, and this is now a major concern to me as I would expect that sales should now be reflecting Rocna's potential as the top SHHP anchor in the market, the minimum sales clause in the Agreement notwithstanding.

At this point I would remind you I recently offered Hold Fast a PR coup on a plate with the introduction of two of the world's most renowned offshore sailors, both of whom are still very much in the public eye and who were agreeable to using Rocnas on their boats. I still have had no answer from Hold Fast to my e-mails on this matter. One if not both opportunities has now been missed. Reflect on how much the Rocna 110 on Steve Dashew's "Wind Horse" has been worth to Rocna in terms of credibility and sales. Meanwhile routine customer enquires are not being adequately handled, with the occasional client e-mailing Craig directly for answers to simple questions after receiving no response from enquiries@rocna.com.

Following are my comments and suggestions on the report which may be of some assistance but are made with out prejudice as I reserve my final judgment until I can inspect anchors in person.

I have asked Craig to forward to you his report and photos for your information and comment in return.

1) The packaging of these anchors is a major contributor to galvanizing and hence visual damage. Bubble wrap will not stop the damage reported. In the early days I was using scrap cardboard wrapped and taped around the vulnerable areas (roll-bar extremities, the fluke underside step apex, and the tip). It would appear this is still the best solution considering that scrap cardboard is free and Chinese labour not a significant cost issue, followed by bubble wrap. Note that any cardboard must be dry and kept dry , not wet as per the anchors shipped from Wormington Industries with the resulting complaints of Galv. quality and damage.

2) The Rocna 4 is weighed at 5 kg (subject to bathroom scale errors at that range). If correct this is 25% over-weight. The designed mass with the larger roll-bar of 21.3 x 3.2 mm is 4.1 kg. With the correct roll-bar as below the weight is 4 kg.

3) The roll-bar is measured at 23 mm OD x 3 mm wall. This is too large; however it may be the pipe has deformed and is not fully round. This needs to be checked and confirmed. Please note:

The 4 and 6 were designed with roll-bars of 17.2 mm OD x 2.9 mm wall, to BS 1387 with a grade of between 320 and 450 MPa. 21.3 x 3.2 was used in NZ by CNC because of trouble sourcing the correct pipe. The 17.2 x 2.9 would be much more appropriate and will be available in China.

Could Grant comment and I will confirm the specification for him if this does not create a problem. Note this does not address the extra weight observed.

4) Both the 4 and 33 are longer by 7 mm and 8 mm than designed respectively. This would be the case if the tips are not ground correctly into the chisel tip shape but are left sharp as per the cut files for the plate anchors.
Craig reports they are indeed still too sharp.

Do the moulds have the chisel tip shape or is this ground after casting?

5) The #4 shank being off-center needs no comment. It is unusable and is a reject. Any anchors with this problem are "unfit for purpose" in terms of the Consumer Act. There is no tolerance for this in the specs. The Chinese need to ensure their jigs are exact and fool-proof in this respect.

6) The shackle slot on the 33 shank end is 52 x 20 mm. It should measure 50 x 18. It means the material left around the shank end is not adequate as the anchor shank design has been refined to a minimum in this area.

7) The skid to blade apex must be properly radiused as was discussed in detail with Michael and in numerous E mails since including the quality control list Mark Pocket took to China. This has a function in the skids action when the anchor is setting. The inside apex must be filleted to compensate.

8) The toe to heel underside apex should be filleted, this relieves the hard spot and would help with distortion.

7) I will not comment on the report's reference to blade distortion in various planes. They are well outside specified tolerances; is not acceptable and needs addressing. If distortion is not symmetrical over the blades either side, which appears the case, it could cause cork-screwing in actual use. Witness the recent mysterious failure in soft mud written up by a certain German magazine. These anchors need to be rejected and pulled from the market.

8) As well as not conforming to specification, the uneven and wavy blade edges degrade the product and help reinforce the perception of "cheap Chinese casting". Ditto as to shank, blade edge and shackle slot chamfering. Ditto surface finish, which appears to have degraded compared to previous prototypes examined.

I look forward to some assurance by return as to how these issues are being handled.


Yours faithfully,

Peter Smith.
***


And before they try to have this pulled from the forum , it is a copy sent to me personally through my personal email address at the same time.
 

FishyInverness

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If we trust Grant King and he seems to be right Rocna is dishonest.I dont understand why sometimes Rocnaone reply to my mail and why sometimes its Sarabande,how are they linked?

That is really interesting as I had recently made exactly the same link.
The style of English, the vocabulary (one word made the link for me. A virtual pint to anyone who can identify the word!), Sarabande's occupation, and the farming references by both. There's a similarity.

I suspect that you've pinned him down.

Just going back to this, as soon as it was mentioned it rang a bell with me from a previous thread and went back to look to find : http://www.ybw.com/forums/showthread.php?t=286435 / (post #2) - likely a coincidence, but if sarabande was "addressing a problem where Far Eastern made Q620 steel has been found to vary by as much as 10% in destruction testing." in september it does seem spookily so.


Rigger...thanks for the noticing! ;) Worked in retail long enough to have had this quoted at me chapter and verse innumerable times...it can absolutely shaft small retailers though, and I do feel genuinely bad for smaller retailers who bought into stocking Rocna on the advertised qualities who could now experience a glut of returns which they have to honour under that legislation that no-one representing ROCNA seems to be prepared to state a clear path of return to the manufacturer.

And yep, I know the avatar is bizarre, it's a bit of an office In-joke, about as absurd as the picture!
 
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braehouse

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Will you make it clear your company's position on this. Will they offer refunds to all who bought 420 and 620 anchors on the basis of being misled by Rocna.

RocnaONE has avoided this point in ALL correspondence both on the board and off the board in emails certainly to me.

RocanaONE please make your position crystal clear on this issue without further avoidance or ignoring the subject.

Thanks

Chris
 
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Just going back to this, as soon as it was mentioned it rang a bell with me from a previous thread and went back to look to find : http://www.ybw.com/forums/showthread.php?t=286435 / (post #2) - likely a coincidence, but if sarabande was "addressing a problem where Far Eastern made Q620 steel has been found to vary by as much as 10% in destruction testing." in september it does seem spookily so.

Yes, Sara and One are clearly the same, not that it matters one jot. It was, however, interesting making the link during the long lonely hours which have elapsed since we were promised more information hot off the press from Rocna HQ.
 

LittleSister

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That is really interesting as I had recently made exactly the same link.
The style of English, the vocabulary (one word made the link for me. A virtual pint to anyone who can identify the word!), Sarabande's occupation, and the farming references by both. There's a similarity.

I suspect that you've pinned him down.

As no-one has taken up the challenge, would you enlighten us as to the word that made the link for you?
 

Delfin

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And yep, I know the avatar is bizarre, it's a bit of an office In-joke, about as absurd as the picture!
Your avatar reminds me of the Frenchman who walked into a bar with a duck on his head. The bartender comments "Wow, never seen that before. Where'd you get him?". The duck answers "I got him in France. They've got millions of them there."

Bada boom.
 

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