graham42
New member
03/08/03 gibraltar. a royal navy "safety boat" rams private yacht.
anchored north of the runway, early sunday morning, bright clear skys, vis 10 miles a the navy safety boat, riding on the plane, looses control and rams my vessel. damage; split open starboard stern, shock damage to outdrive leg and other damage.
ring pantaenius who tell me to have boat lifted. in sheppards marina the insurance accessor arrives views damage, takes verbal statement, then informs me he works for pantaenius and contradicts my statement.
pantaenius 3 weeks later email me to say i agree with accessors facts that outdrive leg damage is nothing to do with accident.
pantaenius does not reply to my phone calls, the extentions they put me through to are engaged and staff are always on holiday.
i have comprehensive insurrance, been with the company for years but now, they dont want to know.
this is my first marine accident, pantaenius advertising suggests they are a caring company. ive found they only care for themselves.
ive had to do all the chasing for quotes, insurrace details from the m.o.d.
i have a better dialog with the m.o.d. than this insurrance company.
ive appealed to the govenor of gibraltar, the cammand sec, royal navy, who now owns up to being the local contact.
sheppards marina, who are the only people who can do the repairs and give quotes are not the easiest of people to deal with.
it ought to be simple and straight forward, lt cammander pete cooper admitted the accident was his fault, an open and shut case and yet pantaenius will not call me back, until yesterday refused to email me.
i filled my claim in on the internet, but theres no contact addresses for accident reporting. phone calls from a mobile are expensive and many gib phone dont work.
comments and help would be appreciated
gragam gingell
Post edited only to take out a speculative comment about financial welfare of company -- Kim
<hr width=100% size=1><P ID="edit"><FONT SIZE=-1>Edited by kimhollamby on 26/08/2003 19:12 (server time).</FONT></P>
anchored north of the runway, early sunday morning, bright clear skys, vis 10 miles a the navy safety boat, riding on the plane, looses control and rams my vessel. damage; split open starboard stern, shock damage to outdrive leg and other damage.
ring pantaenius who tell me to have boat lifted. in sheppards marina the insurance accessor arrives views damage, takes verbal statement, then informs me he works for pantaenius and contradicts my statement.
pantaenius 3 weeks later email me to say i agree with accessors facts that outdrive leg damage is nothing to do with accident.
pantaenius does not reply to my phone calls, the extentions they put me through to are engaged and staff are always on holiday.
i have comprehensive insurrance, been with the company for years but now, they dont want to know.
this is my first marine accident, pantaenius advertising suggests they are a caring company. ive found they only care for themselves.
ive had to do all the chasing for quotes, insurrace details from the m.o.d.
i have a better dialog with the m.o.d. than this insurrance company.
ive appealed to the govenor of gibraltar, the cammand sec, royal navy, who now owns up to being the local contact.
sheppards marina, who are the only people who can do the repairs and give quotes are not the easiest of people to deal with.
it ought to be simple and straight forward, lt cammander pete cooper admitted the accident was his fault, an open and shut case and yet pantaenius will not call me back, until yesterday refused to email me.
i filled my claim in on the internet, but theres no contact addresses for accident reporting. phone calls from a mobile are expensive and many gib phone dont work.
comments and help would be appreciated
gragam gingell
Post edited only to take out a speculative comment about financial welfare of company -- Kim
<hr width=100% size=1><P ID="edit"><FONT SIZE=-1>Edited by kimhollamby on 26/08/2003 19:12 (server time).</FONT></P>
