It is a pity KENT (who prefers to remain anonymouse) doesn't check his facts before rushing into print. In fact the new lift out package for 2003 at Chatham represents a REDUCTION of just under 1% for Outlook members with a 9m boat NOT an increase of 30%. The berthing increase is 4.6% not 5%. The electricity charge is NOT £32 per year if he uses less than £30 worth of power but only £8. He should speak to Dan (the marina manager) to get the facts. This sort of ill informed opinion does not help to improve relations between berth holders and the marina management. I agree however that a travel hoist instead of a crane is much needed at Chatham.
Tony Chamberlain, Chairman, Chatham Marina BHA.
Mike
Has the system you have in place for low users just been thought up, or was it always there? John Watson made no mention of it in his reply. Are you now saying that you pay £8 extra when you use about 500 units, and that heavy users pay a maximum of £32 per year?
Does your £165 electric lead really cost £99 + vat, inc postage? If so, is that not hefty markup?
Teddy
We have listened to customer feedback from what has been a small number (less than a dozen) vis-a-vis small electric users and have amended our policy to reflect that feedback. In other words we do listen, and will act accordingly.
With regard to the cost of metered leads we have had up to 50k of capital tied up in these leads at any one time and have historically guaranteed the leads beyond any manufacturers guarantee. As we sit today we have 200 in stock which is dead money to us. Any retailer has to cover costs and we are no different. The leads with plugs fitted cost over a 100 pounds, and when comparing prices you must keep in mind amperage and length of cable as that will increase price accordingly. Our margins on this product are nothing to get excited about! I think the price quoted probably excludes plugs and will be a short lead, not the 15m length that we provide.
Let me take this opportunity to wish everybody a great Christmas and New Year, and all at Thames Marinas and Chatham look forward to meeting with you next season.
Thanks for the kind regards - don't get that many I can tell you!
One interesting debate we can all look forward to in 2003 (at least for those that have an interest in marina pricing) is what our customers would say to a big decrease in price for a corresponding decrease in service.
Whilst we are pretty well full (which would indicate we're not charging enough by most laws of supply and demand), this will not be the case for ever. Low cost airlines seem to be making most way in the aviation world and I wonder what parallels we (MDL) may learn from this.
Re reduction in marina services. I arrive, chuck stuff onto boat. Bog off. Come back. Tie up. (ourselves) No not tie up ourselves. But oh never mind. Anyway. Then we go home. Is there something to reduce???
Well actually haydn, I think you've probably hit John's point on the head. Of course this is just my guess.
But if you do what you say, i.e turn up and use the boat and are fairly self sufficient, why should you have to pay (indirectly of course), for things like for flash clubhouse and bar and restuarant, toilets, showers, etc etc?
My guess would be John's angling to see if there's a demand for JUST a mooring maybe with electric and a tap, and THAT's it. No-one "on duty", no shop, nothing. Just a mooring.
Now H, if you use your boat in that manner and don't need or want all the add on's then maybe that's a good low cost route for MDL to look at.
Could even call it easymarina, though Stellios might have a legal pop at you.
And just what do you mean Aunty. In my marina theres no club house. No shops and no stable for harry. Advertised facilities is the pub down the bloody road!!
Er, yes. Is this a trick question? Have a go at listing the things we provide - whether they are used by everyone or not. Prize for anyone getting every item.
Regards,
John Watson