Overner
New member
Hello all, Steve from VisitMyHarbour here. If you bought Android chartsets from us please read this:
Huge upheaval here, brought about by changes to the Android OS. New Android OS will not allow you to put/move things to external SD card (other than pictures, etc).
Mr Koenig the Marine Navigator app developer has had to deal with instructions from google about how all apps now have to operate in this new environment. Hence new app, released 16/4/15 is causing us a caseload. This is the most disruptive update ever done on the app, but was essential for it to work in the new Android environment (while being able to use external SD cards).
You will not lose your charts, it's not a cynical ploy to make you re-purchase. Background infomation :
http://www.visitmyharbour.com/articles/3962/app-updatedlost-my-charts-
The symptoms are that after a forced app update, suddenly your previously working charts stop working..worrying.
Mr Koenig has built in a migration process to move your working charts to the required new location. You will be asked to migrate when you start the new app. This should all work smoothly providing your charts were on the main storage. If they were on an external SD card you will need about 2 Gb spare space on that card for the transition.
You will see the migration in progress (migration can be initiated manually too). Once migrated...and this is where the problem is occurring... You need to "Set Path" to the migrated chartset in it's new storage space.
http://www.visitmyharbour.com/articles/3963/app-updatedmigration-problems
Link above shows how with 2 sceenshots, it's a couple of "clicks" job.
Once that's done, you'll have your charts back again.
Once again, sorry for the disruption, this update is required by the new Android OS. Marine Navigator will always remain backward compatible with previously existing charts.
Best regards to all,
Steve at VMH
PS will be available Sunday on the Cowes shop number from 11-3 to deal with phone calls
Huge upheaval here, brought about by changes to the Android OS. New Android OS will not allow you to put/move things to external SD card (other than pictures, etc).
Mr Koenig the Marine Navigator app developer has had to deal with instructions from google about how all apps now have to operate in this new environment. Hence new app, released 16/4/15 is causing us a caseload. This is the most disruptive update ever done on the app, but was essential for it to work in the new Android environment (while being able to use external SD cards).
You will not lose your charts, it's not a cynical ploy to make you re-purchase. Background infomation :
http://www.visitmyharbour.com/articles/3962/app-updatedlost-my-charts-
The symptoms are that after a forced app update, suddenly your previously working charts stop working..worrying.
Mr Koenig has built in a migration process to move your working charts to the required new location. You will be asked to migrate when you start the new app. This should all work smoothly providing your charts were on the main storage. If they were on an external SD card you will need about 2 Gb spare space on that card for the transition.
You will see the migration in progress (migration can be initiated manually too). Once migrated...and this is where the problem is occurring... You need to "Set Path" to the migrated chartset in it's new storage space.
http://www.visitmyharbour.com/articles/3963/app-updatedmigration-problems
Link above shows how with 2 sceenshots, it's a couple of "clicks" job.
Once that's done, you'll have your charts back again.
Once again, sorry for the disruption, this update is required by the new Android OS. Marine Navigator will always remain backward compatible with previously existing charts.
Best regards to all,
Steve at VMH
PS will be available Sunday on the Cowes shop number from 11-3 to deal with phone calls