Lidl tools

[Topcat47]

Normally I'm a great fan of the Parkside range of tools. It's many years since I made a living as a journeyman and all my professional power tools have dies and been replaced at least once. All my Mains stuff has been excellent and the (very) old 18V Ni-Cad hammer drill has outlasted a pair of Ryobis and a B&D bought when I thought the Parkside Drill was feeling a bit tired. Recently though, I've had issues with the Li-ion range.

I bought the impact driver, the 20v drill and the multi tool. All have been trouble. The impact driver broke my screwdriver bits, every time i tried to use it; the 20v Drill had a very limited set of bits wit it but the chuck wouldn't accept plain shank drills and the multi-tool failed on it's fist ever use. Lidl have a 28-day money back, no questions policy which worked for the drill and the multi-tool, but I had left the impact driver in the shed for nearly five weeks before trying it and discovering it's appetite for bits. I've now spent longer e-mailing and phoning and providing supplementary information than I spent using the tool. If you're buying Parkside, I recommend you give it a thorough work out within the first month, or you may find yourself in the same position as I.

 

[RichardS]

If the impact driver broke your screwdriver bits it sounds as if you weren't using impact bits. A broken bit suggests that the the driver is delivering plenty of force but the standard bits are not up to the job.

Richard

 

[Yngmar]

The impact driver broke my screwdriver bits, every time i tried to use it;

That's because you need impact driver bits, which are much harder so they can handle the significant momentary torque applied by an impact driver. Regular ones will turn to mush instantly, as you've experienced.

These are probably good based on other Wera stuff I have: http://www.toolstation.com/shop/Pow...ra+Impaktor+Diamond+Screwdiver+Bit+Box/p81259

 

[Topcat47]

There's nothing in the book to suggest special bits would be needed, now it's been mentioned, it makes sense. Toolstation isn't set up to supply the hobby trade, but I will see what I can get. This doesn't abrogate Lidl and Grizzley (the maker) from not addressing my e-mails or returning my calls.

 

[Gwylan]

Toolstation cannot believe the supply price the oikes are prepared to pay.

 

[Kelpie]

I've once had to claim off the three year guarantee on a Parkside tool- they wanted a photo of the receipt emailed to them, and promptly sent a replacement tool out. I was quite impressed with the service.

 

[colind3782]

Never had to return a tool to Lidl and I have lots of them. However, when a vacuum cleaner broke, I took it back to the shop and got a refund, no questions asked.

 

[ghostlymoron]

I have a Gardenline hedge trimmer. The fuel line developed a leak over winter but it was replaced without demurr. They did however want to see my receipt which had got wet and become completely illegible. It was accepted as proof of purchase.