GARMIN Good Service

[Mel]

When I turned on my Garmin GPS 12 after the winter break it had lost its memory (something that is more
normal with me rather than high tech devices)

Anyway, I e-mailed the manufacturers who responded with good advise and said that if all failed
return it to them.

I sent it back and even though it was three years old they promptly returned a new unit.

NOW THAT IS WHAT I CALL CUSTOMER SERVICE!!

Nice isn't it!

 

[pete]

I also have nothing but praise for their after sales service, they gave me a new GPS aerial after testing my 4 years old unit and not finding any fault with it ( no charge ) I know where my next unit will be coming from.

 

[Guest]

Strange isn't it. With all the manufacturers and agents in the industry we gravitate towards the one that believes in customer service. I believe totally in Garmin and have done for years. Just how do the others survive?