Koeketiene
Well-Known Member
They have come in for more than just a bit of stick on here lately.
And from what I can tell somewhat deservedly so.
Have fought battles of my own when it came to cost/quotes and completion times. Sometimes it felt like trying to nail jelly to a plate.
However, they always came through for us.
End of September Guapa went in for some jobs (repair of a ding to the gelcoat) and some upgrades.
Again, after some negotiating we settled on price and completion time.
All jobs were completed on time, on spec and pretty much on budget (minor additional expenses always cleared beforehand).
When launch day came it became apparent we had a crack in our rudder.
Water could be heard sloshing inside. I decided there and then to have the rudder dropped and the problem investigated.
Water had made its way into the rudder via the rudder stock. A wooden beam inside the rudder had started to expand.
This had caused the crack which let in more water...
Now, for the repair:
They spotted a potentially serious problem and dealt with it in a very professional fashion.
At all times they were open to discuss options and the way forward.
When the chips were down, they did not let me down.
Well pleased.
And from what I can tell somewhat deservedly so.
Have fought battles of my own when it came to cost/quotes and completion times. Sometimes it felt like trying to nail jelly to a plate.
However, they always came through for us.
End of September Guapa went in for some jobs (repair of a ding to the gelcoat) and some upgrades.
Again, after some negotiating we settled on price and completion time.
All jobs were completed on time, on spec and pretty much on budget (minor additional expenses always cleared beforehand).
When launch day came it became apparent we had a crack in our rudder.
Water could be heard sloshing inside. I decided there and then to have the rudder dropped and the problem investigated.
Water had made its way into the rudder via the rudder stock. A wooden beam inside the rudder had started to expand.
This had caused the crack which let in more water...
Now, for the repair:
We decided to use a piece of stainless box instead of a grp web. This had the advantage that it could be welded to the other webs. In order to get it in we had to cut the web so you can see this has been welded back up and a doubler added for strength. The new stainless has been bonded in with epoxy paste and the hole by the stock also filled with epoxy paste. The cut out is now being bonded back in and will be laminated tomorrow.
They spotted a potentially serious problem and dealt with it in a very professional fashion.
At all times they were open to discuss options and the way forward.
When the chips were down, they did not let me down.
Well pleased.