BrianH
Active member
It's clear that the Rocna guarantee is only against manufacturing defects. It's only for the initial purchaser (quaintly saying "Good for the lifetime of the original purchaser" so, if it kills you ...tough ). Corrosion of the galvanizing isn't covered.
"Corrosion of the galvanizing isn't covered." Not quite true ...
Because I had received no response to my emails to Rocna support I once started a thread here headed "Rusting Rocna":
"In 2008 I ordered a 15kg Rocna anchor from the then European distributor in Holland."
"After one year of exposure, 13 day's of usage in 7 different anchorages, none of which were in other than sand or mud, the anchor has significant rust spots on the upper stock where the galvanising has gone."
Immediately there was a posting from Rocna (not Craig, he has no formal position in the company) claiming that I must have missed their response, , and admitting that the supplied photos were sufficient evidence that the rusting was due to a manufacturing fault and they would cover the cost of re-galvanising."After one year of exposure, 13 day's of usage in 7 different anchorages, none of which were in other than sand or mud, the anchor has significant rust spots on the upper stock where the galvanising has gone."
Long story short; after a long and difficult procedure to get the anchor to an Italian factory, then to collect it, the €20 cost was indeed credited to my bank account. But without any response or comment whatsoever when I sent a PDF attachment of the invoice - I had to check my bank statement for a while to know that Rocna had indeed honoured their promise.
So yes, "corrosion of the galvanising" IS covered - sort of.