Yay! I've got a new boat!

I'm not here to defend Princess, I just wanted to clarify the fact that at no point was / is anyone other than Princess going to cough up for the cost of the work.

The issue of how long any work takes is a different matter and could well be a stumbling block. In reality if the work took 4-6 weeks then you would have been a couple of weeks getting things sorted under "normal" circumstances so the difference is 2-4 weeks. But I do agree that the delay could be enough to scupper a deal for some.

As for how closely the boat should have been inspected up to that point, more a question for Princess internally as ultimately any work required costs them money. I have no doubt in my mind they are as honourable as sellers of second hand boats can be. In some ways they are too honest in that all their work seems to be done by main dealers or the like on the basis it's done right and the work is guaranteed. As we all know sometimes independent specialists offer a more personal service as boats get older. I'm trying not to use the word better :)

Do you still need to get a survey done on their stock? That's for individuals to decide, but I get the feeling any work discovered will be carried on broad shoulders. Compared to a brokerage boat I still feel there is a monumental advantage for the buyer.

As I said initially I just wanted to correct what came across as factually inaccurate in the thread.

But on to happier things, where's your "New boat docking in tricky conditions" time lapse video entry for the forum Oscars ? I remember picking up the P50 and cacking my pants over the prospect of getting off (and back on) the pontoon for the first time. I had visions of getting blown into other boats causing all sorts of chaos.

The reality is as the boats get bigger in some ways they are easier. You just need to relax.


Henry :)
 
What I will say is the boat had a survey prior to being taken in px, quite how the engine problem was missed I'm not sure. What I did find was 9 minor faults with both engines none of which were stated in the survey, they were also missed in the "280 point check" most of which were obvious like leaks, broken injection pump staff guards, missing bolts, Sheared off bolts , a leaking sea water pump, a missing support bracket etc.
In a nutshell, its just like these manufacturer backed multi point used car checks. The dealer gives the vehicle a cursory once over before putting it on the forecourt safe in the knowledge that if it does goes wrong, the punter can always bring it back and have it repaired under the warranty. Basically its cheaper for the dealer not to spend money doing the multi point check he's supposed to and take any warranty repairs on the chin if he has to
 
Hi All, some of you will know me, some won't. If anyone wants to PM please do and I will be very happy to explain all the ins and outs of this. In very basic terms we have dropped a large one and are the only ones to blame and to suffer. We made a mistake at the point of taking the boat (it does 31 knots, all temps ok, all readings ok). Oil samples were fine too. It went to London and back in January and didn't miss a beat. What we didn't do was loosen the oil filler cap!!!! Not rocket science but a lesson for next time. It is not an engine out and is not £30k, but it is time consuming. The boat will still be guaranteed at the end of it all and we always have and always will do our absolute best. If the boat had been sold the buyers rights would have remained intact and we would have done the right thing by him. Mistakes happen and we learn by them. Apologies to those affected but anyone who never makes a mistake in their life is a lucky fellow. We are not perfect, never will be. However that won't stop us trying to be!! RL
 
Hi All, some of you will know me, some won't. If anyone wants to PM please do and I will be very happy to explain all the ins and outs of this. In very basic terms we have dropped a large one and are the only ones to blame and to suffer. We made a mistake at the point of taking the boat (it does 31 knots, all temps ok, all readings ok). Oil samples were fine too. It went to London and back in January and didn't miss a beat. What we didn't do was loosen the oil filler cap!!!! Not rocket science but a lesson for next time. It is not an engine out and is not £30k, but it is time consuming. The boat will still be guaranteed at the end of it all and we always have and always will do our absolute best. If the boat had been sold the buyers rights would have remained intact and we would have done the right thing by him. Mistakes happen and we learn by them. Apologies to those affected but anyone who never makes a mistake in their life is a lucky fellow. We are not perfect, never will be. However that won't stop us trying to be!! RL

Hi r l , you didn't need to loosen the oil filler cap to see the engine breathing , it blew smoke out the two engine breather filters on start up when cold which told me there was a problem with the pistons/ liners giving compression blow by. I understand the engine is now stripped down so good of you to make it good for your next customer. Maybe you could use my services in the future? . A mild case of blowby on a Volvo normally only occurs when the engine is under load and warmed up on the sea trial, this one was a dead giveaway before the engine was even started as the air filters were badly lagged in oil from the breather filters. Had you serviced the engines prior to the sea trial we may have got underway straight away, where as I questioned the said engine with the buyer straight away. The engine bay is large enough for a lift in situ for sump then liner and piston removal, I'd be fitting a full engine kit if it were mine, but better would be to lift out the engine , rebuilt it and have it dyno tested.
Remember the starboard engine has an oil leak which can only be cured by lifting the engine for sump removal so why not do it all together and give them both a clean bill of health. Adam Essex had my report but if you want the list I would be happy to discuss.
 
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Thanks Paul. All work is being undertaken on both engines by the VP main dealer to their recommendation and specification. It will all be guaranteed. Hindsight is wonderful. The main problems were almost certainly not present on initial survey. The boat had perfect (one owner) service history and no leaks at all. The issue probably arose on the trip to London and back in January. The bilges were clean though even then, and after. Servicing pre sale, or not, is a policy decision. If we do that more than 3 months before sale a buyer may rightly expect another service on his (or her) new flagship. We are on a learning curve with our industry first used boat approved programmes and will learn and evolve. This situation has been a disappointment to all involved but our resolve to continue to try to provide best practice and service possible will continue. I am sure we will continue to learn as we go in some regards. Thanks again for your input,
R
 
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