emandvee44
Well-Known Member
Anyone experienced with Yacht Sentinel Systems?
Returned to the boat a few days ago and apart from the main battery bank problems to deal with, I decided to have a go at fixing the yacht sentinel security system, which had not been working for many months after I let the sim card lapse, and with the dead house bank the internal battery had run down. The unit is of about 2011 vintage.
I bought a new sim card and installed it but could not get the system to lock on or even charge up. I opened the unit (it is a snap together plastic box), and immediately noticed that the battery was swollen (see pic.) and it should be flat.
The book (yes I did read it) seems to say that the unit will not work unless the internal battery is operational.
Switching on the unit I can get to the “the yacht sentinel is not registered in the GSM network” – 3 red flashes. Also it alternates to long slow flashing – “ the internal battery of the unit is in a low voltage state and it should be loaded by connecting the external power supply (boat 12v). The GSM module cannot be used in this state”
I e-mailed Yacht Sentinel and they replied promptly and were very helpful – sort of.
Here is what they said:-
==================================================================================
What does your battery look like, has it become puffy and inflated?
When this issue usually occurs it is usually accompanied by a firmware failure. Usually, it just requires a new battery and a fresh installation of the firmware. This doesn’t 100% of the time solve the issue and it could also be that the unit is just old and has stopped working.
I don’t know the specifics of what battery it needs to take and if a 1500Mah battery would work or not as we don't offer support for this product anymore so this is something I will need to get back to you on.
Understand this product has been working well for you for many years however, I would strongly advise that now is the time to update your boat security and monitoring system. As you are an existing Yacht Sentinel user we can offer you a 10% discount on the YS6. Please have a look here. It is a wireless system and requires no SIM card and you will have no added cost for 2 years. Thereafter only £50 a year for the data cost. If you do have any further questions do not hesitate to contact us.
Best regards,
Yacht Sentinel Team
==================================================================
My battery is puffed up as described by YS.
Does the panel think that installing a new battery is worthwhile – it is about 10€? Note above that they mentioned that they did not know if a 1500mAh would work – I suggested that size because I could not find 1350mAh on line
Another question, how do I identify the plug connection to the pcb; many of the batteries available on line have a choice of plug size? Mine seems to be 6.0mm across the plug and socket
Not sure how I would get new firmware installed?
Apologies for all the questions – any help appreciated.
Thanks, M
Returned to the boat a few days ago and apart from the main battery bank problems to deal with, I decided to have a go at fixing the yacht sentinel security system, which had not been working for many months after I let the sim card lapse, and with the dead house bank the internal battery had run down. The unit is of about 2011 vintage.
I bought a new sim card and installed it but could not get the system to lock on or even charge up. I opened the unit (it is a snap together plastic box), and immediately noticed that the battery was swollen (see pic.) and it should be flat.
The book (yes I did read it) seems to say that the unit will not work unless the internal battery is operational.
Switching on the unit I can get to the “the yacht sentinel is not registered in the GSM network” – 3 red flashes. Also it alternates to long slow flashing – “ the internal battery of the unit is in a low voltage state and it should be loaded by connecting the external power supply (boat 12v). The GSM module cannot be used in this state”
I e-mailed Yacht Sentinel and they replied promptly and were very helpful – sort of.
Here is what they said:-
==================================================================================
What does your battery look like, has it become puffy and inflated?
When this issue usually occurs it is usually accompanied by a firmware failure. Usually, it just requires a new battery and a fresh installation of the firmware. This doesn’t 100% of the time solve the issue and it could also be that the unit is just old and has stopped working.
I don’t know the specifics of what battery it needs to take and if a 1500Mah battery would work or not as we don't offer support for this product anymore so this is something I will need to get back to you on.
Understand this product has been working well for you for many years however, I would strongly advise that now is the time to update your boat security and monitoring system. As you are an existing Yacht Sentinel user we can offer you a 10% discount on the YS6. Please have a look here. It is a wireless system and requires no SIM card and you will have no added cost for 2 years. Thereafter only £50 a year for the data cost. If you do have any further questions do not hesitate to contact us.
Best regards,
Yacht Sentinel Team
==================================================================
My battery is puffed up as described by YS.
Does the panel think that installing a new battery is worthwhile – it is about 10€? Note above that they mentioned that they did not know if a 1500mAh would work – I suggested that size because I could not find 1350mAh on line
Another question, how do I identify the plug connection to the pcb; many of the batteries available on line have a choice of plug size? Mine seems to be 6.0mm across the plug and socket
Not sure how I would get new firmware installed?
Apologies for all the questions – any help appreciated.
Thanks
, M
