Service Beyond The Call Of Duty - Offshore Powerboats Ltd Lymington

Thanks Tom appreciate your assistance.

The funds were resent around 11.00am so hopefully they will be with Chris shortly.

Interestingly the Branch Manager at my end has admitted the mistake and has verbally said they take full responsibility for any costs involved.....
 
Nice boat, congratulations - I have admired her numerous times as I have driven in and out of the marina, looks like a very clean example.
 
I do like those ST34, we had a look around one at the Southampton Boat show and was simply impressed with it. Enjoy 2014.

Hope it all gets sorted with the bank and OPL noted for the future.
 
Enjoy your ST34.

I was very impressed with OPB as we bought our new Nimbus from them, with Part Ex on the Merry Fisher. All went very smoothly apart from waiting for a weather window for Coppercoating, not OPB's fault!

Steve had no problems coming to Torquay to fix a minor snag with the helm door. Apparently ours is the first fit of a new design that has to be closed differently, and needed some adjustment as well.

Perhaps Chris should train your bank on the elements of customer service!
 
Enjoy your ST34.

Perhaps Chris should train your bank on the elements of customer service!

Yes indeed but I think he had equal problems is assisting getting his bank to get the money sent back so my bank could re send it - are you dizzy yet!

Anyway a happy ending as I have received a call from Chris to say he has the cash now so a relief all round.

Over the last years of considering a boat the ST34 has never moved from top of the tree for us on the face it fits our need. Time will tell but it is good to hear other owners that are also pleased with their purchase.

Ours is tucked up on its home berth now.

This weekend will be one of re assembaling the bits that were removed fro transport, Wind Deflector on upper helm, Mast, Bimini etc, hopefully I can get that done in reasonable time and get out for a run.

Thanks again gents.
 
Sadly I was not there when she arrive but the team at Shotley took a couple of snaps.

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Nice to see you used a good haulier too Perry!

Some good ones out there and I would personally rate Geoff as one of the best.
He treats the boat as he would want her treated if she was his own.

By the way. The boat looks great.
 
Congratulations on a very smart new boat. Feel free to post more pictures, including interiors. And good to hear of OPB's excellent service and attitude.

Yup, banks drive me mad too. A couple of years ago I transferred half a bar to Barclays PLC, London, Antibes branch, from a UK Natwest group bank account. I needed it the following week to fulfil I contract I'd already signed to buy a berth. I had an account at Barclays Antibes for several years and had put some chunky sums through, so wasn't a new face to them. They blocked it as potentially laundered, leaving me facing breach of contract. They insisted I produce one of (a) loan agreement (b) sale of asset/property (c) proof of inheritance, otherwise they wouldn't release it. They didn't accept that there are other LEGAL means to get money apart from those three, ffs. I pointed out the transfer came from a UK bank so it had already been laundry checked otherwise that bank would unblock it, but that cut no ice with the cheese eating jobsworths. It took a lot of shouting to get the money, and I didn't ever produce a,b,c, which meant they weren't being truthful when they said they needed those things

It all turned out ok ultimately, but as with your case the annoying thing is where you give your word to the person you're buying from and then the banks cause you to break your word, and they never compensate you for that (they can't, because it's an honour not money thing)
 
Thanks JFM looking forward to getting onboard on Friday.

Certainly post a few photos as we go.

Sorry to hear your bank troubles but at least I don't now feel lonely!

You are right though, the thing that was most frustrating for me was that through no fault of mine I could not complete my side of the agreement in a timely manner.
 
Not sure whether this is a similar scam that HenryF was referring to, but there is one where a stolen cheque is deposited into a branch of your own bank (not your own branch), this cheque deposit is processed automatically & will show up on your bank account, when you enquire with your bank they will tell you the funds are there (but neglect to tell you they are uncleared). So happy bunny releases the goods, to find out (probably) several days later that the funds have been taken back out of your account (usually your bank does not even inform you that this has happened, only find out when you check the account online or statement).

I understand there is a specific term to use when checking with your bank, but cannot remember what it is, that ensures the funds are absolutely yours (I don't mean cleared, as that means nothing, they can still take back the funds), perhaps a wise banking guru on this forum can advise what the term is?
 
Beautiful boat --- many many congratulations. She looks absolutely new.

Congratulations on a very smart new boat. Feel free to post more pictures, including interiors. And good to hear of OPB's excellent service and attitude.
A couple of years ago I transferred half a bar to Barclays PLC, London, Antibes branch, from a UK Natwest group bank account. I needed it the following week to fulfil I contract I'd already signed to buy a berth. I had an account at Barclays Antibes for several years and had put some chunky sums through, so wasn't a new face to them. They blocked it as potentially laundered, leaving me facing breach of contract. They insisted I produce one of (a) loan agreement (b) sale of asset/property (c) proof of inheritance, otherwise they wouldn't release it. They didn't accept that there are other LEGAL means to get money apart from those three, ffs. I pointed out the transfer came from a UK bank so it had already been laundry checked otherwise that bank would unblock it, but that cut no ice with the cheese eating jobsworths. It took a lot of shouting to get the money, and I didn't ever produce a,b,c, which meant they weren't being truthful when they said they needed those things

We were talking about that this week ! We heard this from a friend who works for a well-known IFA/ Investment consultancy for France-based ex-pats. The IFA uses Luxembourg for the creation of "Assurance Vie" ( similar to SIPPS ). All perfectly legal not dodgy. Banker phones up our mate and says he can't transfer large sum of funds on behalf of client to Luxembourg; because it was Luxembourg and in case it was dodgy ! Friend points out that Luxembourg is actually part of the EU and is even one of the 4 EU centres … Banker won't have it. NON! A couple of hours later the same banker phones back and suggests that his client transfers the funds to our friend's personal account as it is so legal, (in that 'French' dismissive way ) .. and suggests our friend can send the funds to Luxembourg! Unbelievable.
 
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Always loved the concept of the St34. just wondering how it performes at slow speed, what sort of revs at 7-8kts?
I calibrated the speed log at 1250 revs giving a speed through the water of 6.9 knots and then the following:-
1350 revs 7.2 knots 8.7lph
1500 revs 7.9 knots 11.6lph
1750 revs 8.9 knots 16.5lph
2000 revs 10.5 knots 27.6lph

Hope that's of interest. Boattest.com has a lot more info and data.


Harpsden
 
I calibrated the speed log at 1250 revs giving a speed through the water of 6.9 knots and then the following:-
1350 revs 7.2 knots 8.7lph
1500 revs 7.9 knots 11.6lph
1750 revs 8.9 knots 16.5lph
2000 revs 10.5 knots 27.6lph

Hope that's of interest. Boattest.com has a lot more info and data.


Harpsden

That's very impressive, 3.5 mpg at 7 kts.......:)
 
Not sure whether this is a similar scam that HenryF was referring to, but there is one where a stolen cheque is deposited into a branch of your own bank (not your own branch), this cheque deposit is processed automatically & will show up on your bank account, when you enquire with your bank they will tell you the funds are there (but neglect to tell you they are uncleared). So happy bunny releases the goods, to find out (probably) several days later that the funds have been taken back out of your account (usually your bank does not even inform you that this has happened, only find out when you check the account online or statement).

I understand there is a specific term to use when checking with your bank, but cannot remember what it is, that ensures the funds are absolutely yours (I don't mean cleared, as that means nothing, they can still take back the funds), perhaps a wise banking guru on this forum can advise what the term is?

Yes, that's exactly what happens.

Due to transfer funds, rather than send electronically get someone in Goole to pop into Nat West with a counterfeit building society cheque. I have to say when you see the cheque alarm bells should have been ringing. Says it's for no more than £10k (rather than the £90k written) and only one signature rather than the required 2.

Anyway, Goole Nat West take it together with a counter deposit slip made out to us, no doubt spend 5 minutes talking about the weather, the garden and how Goole united are holding station in league 8 of the chum dog food football league. A little more time looking at the cheque would have been helpful.

When we check our account the payment shows up but without any form of method code (CHAPS, BACS, inter account transfer etc).

Being the cynical tosspot I am I refuse to release any goods. The "buyer" jumps up and down moaning about this and that and how my refusal will ruin his life for ever and how he's going to tell everyone what **** service we deliver.

Would you Adam & Eve it a few days later we get a letter from the National Westminster telling us that Crispin was actually a fraudster and £90k has been removed from our balance. Quell surprise.

We had actually alerted the bank to the problem when the money was deposited and they did their usual washing of hands and referred us to some anonymous government fraud hotline. In a couple of years they will probably go over to Goole to ask for CCTV footage of the person putting in the cheque only to be told it was wiped over 27 months ago.

The very best scam I ever came across was a chap buying a car. Prodded and poked, went away for a think, had the AA inspect it - an absolute genius move, what con man would ever get the AA to inspect a car ! When he was looking at the car told us he had commercial property and so on. Anyway, due to pick up the car with a bankers draft on Wednesday morning. Tuesday night his wife calls. He's had a small fire at one of his units and has been with the insurance assessor all day. Not far away, could he collect the car tonight rather than tomorrow as he's close by and wants to head home.

Counterfeit Bankers draft. Not only that from a bank who's name begins with the letter B and ends in arclays who used not to confirm issue of drafts at the originating bank creating open house for their drafts to be used fraudulently.

A stunning scam delivered with Oscar worthy precision.

No car was ever lost in the making of this story I happy to say.

Henry :)
 
Yes, that's exactly what happens.

Due to transfer funds, rather than send electronically get someone in Goole to pop into Nat West with a counterfeit building society cheque. I have to say when you see the cheque alarm bells should have been ringing. Says it's for no more than £10k (rather than the £90k written) and only one signature rather than the required 2.

Anyway, Goole Nat West take it together with a counter deposit slip made out to us, no doubt spend 5 minutes talking about the weather, the garden and how Goole united are holding station in league 8 of the chum dog food football league. A little more time looking at the cheque would have been helpful.

When we check our account the payment shows up but without any form of method code (CHAPS, BACS, inter account transfer etc).

Being the cynical tosspot I am I refuse to release any goods. The "buyer" jumps up and down moaning about this and that and how my refusal will ruin his life for ever and how he's going to tell everyone what **** service we deliver.

Would you Adam & Eve it a few days later we get a letter from the National Westminster telling us that Crispin was actually a fraudster and £90k has been removed from our balance. Quell surprise.

We had actually alerted the bank to the problem when the money was deposited and they did their usual washing of hands and referred us to some anonymous government fraud hotline. In a couple of years they will probably go over to Goole to ask for CCTV footage of the person putting in the cheque only to be told it was wiped over 27 months ago.

The very best scam I ever came across was a chap buying a car. Prodded and poked, went away for a think, had the AA inspect it - an absolute genius move, what con man would ever get the AA to inspect a car ! When he was looking at the car told us he had commercial property and so on. Anyway, due to pick up the car with a bankers draft on Wednesday morning. Tuesday night his wife calls. He's had a small fire at one of his units and has been with the insurance assessor all day. Not far away, could he collect the car tonight rather than tomorrow as he's close by and wants to head home.

Counterfeit Bankers draft. Not only that from a bank who's name begins with the letter B and ends in arclays who used not to confirm issue of drafts at the originating bank creating open house for their drafts to be used fraudulently.

A stunning scam delivered with Oscar worthy precision.

No car was ever lost in the making of this story I happy to say.

Henry :)

I'm a a bit confused.
Is a Chaps or other elecrtonic money transfer system full confirmation that the funds have actually been paid to you in full, or can the Bank come back later and say the funds were fraudulent?
 
Henry - that little snippet of information was really very interesting reading and thanks for the heads up - no flies on you dear boy :rolleyes:

Rusty - I think the bank can come back later to demand the money is returned if the money was incorrectly transferred to the wrong account - JFM and Henryf are more in the know though about these matters rather than me.

Slight thread drift - Really looking forward to going to East Cowes tomorrow evening for the weekend to meet up with the locals for a great beer and no doubt a natter about you lot in the evening - anyone else about apart from .... ;)


Terry :cool:
 
Electronic is cleared funds. However, if you received £100mio into your bank account today, of course there are processes to recover it from you if it was not for you. However, as the OP story does say.. if you pay someone electronically, then, well yes, you have paid them, even if you didnt mean to.
Re cheque fraud..about 97pct is actually identifed and stopped during the UK clearing process. The real problem is foreign cheques due to the time delays in physically moving the cheque about the world.
Cheque fraud is about £35mio in losses. Phone/internet cards is about £250mio in losses. Total card losses more like £400mio.
 
Hopefully the owner of the boat is equally comfortable with their boat being released without payment being made.

Maybe over 25 years in the motor trade have made me cynical. I've seen every scam and piece of bad luck known to man. Cars smashed up on the way home, people dying, fraudsters, villains and chancers.

I would go feckin ballistic if a broker released my boat prior to clear funds having been received.
Mmm, pretty much what I was thinking. Over the years my company has been the subject of various attempted scams, usually fraudulent bank transfers for goods ordered. Not many people seem to realise that you can receive a bank transfer into your account and the bank can rescind that transfer at any time afterwards if they find that the transfer is fraudulent. If I think there is anything remotely fishy about a transaction with my company, I will hold onto the goods for a minimum of 2 weeks after the transfer hits our account just to see whether the bank does rescind it. Normally this happens in 3-5 days which is why I think 2 weeks is a safe period to wait. I'm not in any way suggesting that pks1702 is anything but completely honest but IMHO, the broker has been too lenient in allowing the boat to leave before the money hits his account although I'm not sure whether the broker was selling the boat under his own name, in which case he is entitled to take the risk, or whether he is selling somebody else's boat as a broker, in which case, yes, he's theoretically acting negligently IMHO
Yup, lovely boat and I hope the OP enjoys it:)
 
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