Navionics log in (failure) Q

John_Silver

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Joined
19 Mar 2004
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828
Location
St Mary's Island
allatseawithstargazer.blogspot.com
Whilst I’m waiting for help@Navionics to reply, wonder if anyone else has come across, & conquered, my Navionics issue?

I have a running Navionics subscription for two chart areas. They run on an iPad and an iPhone. This morning I wiped and traded in the phone. Have spent the afternoon logging back into all the apps, on a new iPhone. But neither a straightforward log in, nor a “forgotten password” login work on the Navionics App. I just get a white screen with an endlessly spinning timer wheel…..

The system recognises my e mail address ( or it wouldn’t have sent me a password reset link). And the password is ‘right,’ because I checked it, and then reset it anyway.

I did not think to log out of the app, on the previous (now wiped) phone, which is no longer in my possession. And I think I read, on here, that Garmin now limit the app to 2 devices. So I am suspecting that the system may be blocking me. Any idea where I go to see what devices I am logged in from? Or how to manage them - to delete the old phone? To bring my device count back to two.

Also: has anyone tried to add a third device, since the Garmin switch? Did they get a message, that they were ‘over the limit?’ Or did they get a hanging login, like the one I’ve experienced?
 
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John_Silver

Well-known member
Joined
19 Mar 2004
Messages
828
Location
St Mary's Island
allatseawithstargazer.blogspot.com
Patience, it turns out, was what was required. An hour and a half later, the ‘spooling’ is over and I am in. Routes (68) and markers (968) transferred. Now reinstating the charts beneath them….Whilst remembering passages past; and looking forward to those to come…..

IMG_9838.jpeg
 
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