Habebty
Well-known member
I too was impressed with Portland’s customer service last year, I stopped at Weymouth on the way down and paid more than Portland to be rafted 4 out in the Cove with a very long walk to the showers.Not in our experience.
Two years ago we rounded Portland Bill late evening heading for Portland Marina. Darkness set in, the wind increased and it started to rain. The night staff at PM were checking AIS and saw 4 yachts round the Bill heading north, so either PM or Weymouth. PM was busy, but they put together a plan were to put us if we arrived at PM. 3 yachts did and we were met on the end of the visitors pontoon by a member of staff directing us were to go.
What more do you want as a service, and staff using some initiative ?