Hampton Court Place Moorings BEWARE

normskib

normskib

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On the 30th of April this year I was able to. Take my Boat out for the first time as I had spent most of last year in and out of hospital I decided to go to my old stamping ground of Hampton Court where I stop for a cup of tea and a sandwich ,there and back home in just over one hour perfect great to be back on the river and as I have great difficulty getting on and off my boat at the moment no need to go wondering off into the sunset .
Then imagine my shock and horror went today the 18th May in the post I received £100 fine reduced to £60 if I pay within 14 days , surely they had to be a mistake ! So today I went back To see what on earth was going on ! There was the familia Blue P for Mooring sign no change there then ! so I decided to see if any changes had been put into place while I was away then to my horror some 120 yards away from where I was Moored there was a sign stating the boat must be registered on arrival even for a short stay , The sign looked brand-new to me and I had no idea this was the new norm does anybody know how long this new procedure has been in place also if you do you not have access to a mobile phone how can you inform The people regulating the moorings as to your arrival ? .














me somewhere there had to be a mistake
 
normskib said:
On the 30th of April this year I was able to. Take my Boat out for the first time as I had spent most of last year in and out of hospital I decided to go to my old stamping ground of Hampton Court where I stop for a cup of tea and a sandwich ,there and back home in just over one hour perfect great to be back on the river and as I have great difficulty getting on and off my boat at the moment no need to go wondering off into the sunset .
Then imagine my shock and horror went today the 18th May in the post I received £100 fine reduced to £60 if I pay within 14 days , surely they had to be a mistake ! So today I went back To see what on earth was going on ! There was the familia Blue P for Mooring sign no change there then ! so I decided to see if any changes had been put into place while I was away then to my horror some 120 yards away from where I was Moored there was a sign stating the boat must be registered on arrival even for a short stay , The sign looked brand-new to me and I had no idea this was the new norm does anybody know how long this new procedure has been in place also if you do you not have access to a mobile phone how can you inform The people regulating the moorings as to your arrival ? .


Hampton Court Palace have contracted out their moorings (whatever they are) to an unpopular car parking company called District Enforcement. and a website -

https://www.where2moor.co.uk/

Unlike car parks there is no regulation for mooring boats - so they can do what they like - unless you dig your heels in and call their bluff (unfair contract terms and the like).


Sadly this all came about as a result of 'continuous moorers' camping on the moorings in front of the Palace.

You're the first person to acknowledge they've been caught by the change of management.












me somewhere there had to be a mistake
Click to expand...
 
All noted, especially those of us to whom the current fad of the rule of the mobile phone is a world of pain and mystery.
One APP to rule them all.

Three Phones for WhatsApp under the sky,
Seven for Facebook in their halls of stone,
Nine for Mortal Men doomed to die,
One for Advertisers on their dark thrones
In the Land of the Internet where the Shadows lie.
One Phone to rule them all, One Network to find them,
One Phone to bring them all, and in the 5G bind them, :)
 
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So you moor up, albeit innocently not knowing about the rules and receive an invoice for mooring at your home address.

Given no-one displays their home address on their boat, only the boat name can determine the owners home address and only the EA maintains a database of owners.

As no criminal offence has occurred, I'm wondering under what section of the GDPR District Enforcement can request boat owner data.

More on that later.
 
Old Crusty said:
Worth reading:

https://www.gov.uk/government/organ...-for-law-enforcement-purposes--privacy-notice

I'm not convinced that the EA can provide personal contact details without prior consent to third parties in a civil matter.
Click to expand...

As in this extract -
"We will not make your personal information available for commercial use without your permission, unless we are required to do so by law."

However, in fairness (?) address details could also be available from the BSS team and for all I know from one's mooring provider??
 
TrueBlue said:
However, in fairness (?) address details could also be available from the BSS team and for all I know from one's mooring provider??
Click to expand...

BSS and any mooring provider would be in breach of the GDPR if either gave out your contact details without your consent.

There is no law compelling any public or private body to provide contact details without consent in this instance as no law has been broken, it's a civil case.

Personally, I'd write to DE refuting their claim and say that I'll see them in court then wait to see what they do.
 
The DVLA are also covered by GDPR but they are able to release information to private parking fine enforcement firms

https://assets.publishing.service.g...lease-of-information-from-dvlas-registers.pdf
Private car parking facilities provide a vital service in towns and cities throughout the land. Many shops, hotels, pubs and doctors’ surgeries are affected when motorists park their vehicle in breach of a car park terms and conditions. Properly controlled data release from the DVLA vehicle register helps these companies operate effectively for the benefit of all motorists
 
As ever there are muddy waters here. Until recently EA employed DE to enforce mooring charge avoidance reported by Thames Valley Moorings (trial now ended after extensions) - it would be lawful for them to release information to DE for avoidance of charges on EA moorings.

However Hampton Court Palace moorings are owned by Historic Royal Palaces - registered charity 1068852 and it would appear that DE are in breach of GDPR by using their access to EA information to support a claim for an HRP mooring fees. Naughty!

A good work round at Hampton Court and the lovely Hampton Wick moorings is to telephone them - always an answerphone - and ask them to call back so that you can 'agree' the mooring charge. They don't ring back!
 
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As a point of interest, as laws have not been broken with this mooring charge notice, what right does the EA have to give access to my personal details to a 3rd party (DE) without my consent? And who else have the EA given my details - and those of other people - to? Surely, our personal information is protected by the Data Protection Act.
 
normskib said:
As a point of interest, as laws have not been broken with this mooring charge notice, what right does the EA have to give access to my personal details to a 3rd party (DE) without my consent? And who else have the EA given my details - and those of other people - to? Surely, our personal information is protected by the Data Protection Act.
Click to expand...

The EA & DE may have an agreement to supply contact data regarding EA moorings but I have no contract with the EA that gives my consent, that I'm aware of.

As Gibeltarik notes, the EA and or DE using our data for HRP or LA moorings is a likely breach of GDPR. I've written to the EA's data protection officer seeking clarification.
 
Section 10 (3) of the Environment Agency (Inland Waterways) Order 2010 does allow the EA to supply information held for the purposes of the order (e.g. registration details) "to any person who can show to the satisfaction of the Agency or the Secretary of State reasonable cause for wanting the particulars made available to that person".

This particular clause is all the more worrying when viewed in the context of the rest of Section 10 which prevents disclosure of information by the EA to anyone other than a specified responsible authority, which in relation to vessels is described only as a navigation authority, BW Board or the Secretary of State.

Your first port of call, should be to the EA to ask them to provide you with the information given to them as a reasonable cause for wanting your particulars made available.
 
RCC has moved our visitor signing in book from public view, previously located on the desk by the entrance, it is now behind the bar.
You now have to ask for it to be produced.
It you can actually read any of the hand scrawled details in the book, you should be working for the decryption section of MI5.
Club members all recently had to sign some sort of disclaimer regards club holding data.
 
Well this is becoming curiouser and curiouser I got in touch with the Environment Agency agency this morning and they stated to me categorically they did not give out information to a third party because it would be in breach of the data protection act , I then got in touch with district enforcement the management company regulates the moorings Hampton Court when I asked them where they got their information from as I don’t leave my name and address on the side of the boat they stated we get it from the environment agency we get information from them all the time As I said curiouser and curiouser .
 
Hello,

I believe that GDPR trumps the IWO 2010 but if you look at the current paragraph 17 of your registration application form you will see that EA have amended the form in the light of GDPR.

However - they should still not be sharing info with DE unless it is connection with an EA owned mooring when DE are acting as their agents. Is the enforcement contract still with DE I wonder?
 
17 Boat registration privacy notice, continued Our personal information charter explains your rights and how we deal with your information. You can access the charter at https://www.gov.uk/government/organisations/environment‐ag ency/about/personal‐information‐charter or go to GOV.UK and search 'Environment Agency personal information charter'. The data we need The personal data we collect includes: • Names, addresses and contact details We are allowed to process your personal data because we have official authority to issue boat registrations for the waterways        where we are the navigation authority. The lawful basis for processing your personal data is to perform a task in the public interest that is set out in law. If you do not give us the personal data requested then we will not be able to process your boat registration application. What we do with your data We use your personal data to take payment, issue a suitable boat registration and make sure conditions of the registration are met. We will also contact you with important information relating to your registration, boat safety, navigation and environmental matters. We may use the personal information you give us to: • consult with you on registration, boat safety, navigation and environmental issues • ask for your feedback on our service We will share your personal data with our design, mailing and email service providers to allow delivery of your registration renewal and eNewsletters. These service providers are data processors. We may also share your data with a data processor to ask for your feedback or to take part in consultations. Data processors working on our behalf will only use your personal data in line with this privacy notice. We do not use your data to make an automated decision or for automated profiling. How long we keep your data We will keep your personal data for 7 years after the registration period has expired, in line with our information retention policy. Where your personal data is processed and stored We store and process your personal data on our servers in the UK. We will not transfer the personal data that you provide outside the European Economic Area. Contact details You can contact our Data Protection Officer at: Data Protection team, Environment Agency, Horizon House, Deanery Road, Bristol, BS1 5AH Email: dataprotection@environment‐agency.gov.uk The Information Commissioner's Office (ICO) is the supervisory authority for data protection legislation. The ICO website has a full list of your rights under data protection legislation. You can access this at the following link: https://ico.org.uk/your‐data‐matters
 
I am currently in the process of making a formal complaint to the EA's Data protection officer about them disclosing my name and address to District enforcement.

Nobody else could have known the name and address used to register my boat, so it could on ly have been the EA, and DE informed me of this fact too, just like the original posters case.

There is a clear breach of GDPR and it's not just me by the sound of things...
 
So after all the gobbledygook should the EA Have given all my private information to district enforcement Ltd as this is not a criminal offence its just a mooring charge notice not a penalty charge enforceable by law , I would like to know the consensus of opinion what’s the verdict appeal ? Or pay and be damned the jury is out ! Up to you
 
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