elton
Well-Known Member
What's wrong with saying Buggeration?
Bus station?
What's wrong with saying Buggeration?
I've bought LEDs from eBay and boat jumbles which proved false economy especially the latter. You have little recourse if they don't work and the bu**station factor especially with masthead lights just isn't worth the small saving.
I thought there was a convention not to use swear words.What's wrong with saying Buggeration?
I don’t intend to extend an argument other than say the vast majority of our customers are happy with our products and service standards. Most of the very few returned products are found not to be defective and failure to work results from either voltage deficiencies or faulty fixtures. I’m afraid our current policy is driven by our experience of sending out replacement products and finding so called faulty ones either not being returned or as mentioned returned and found not to be faulty. You chose to dump the faulty lamp and wish to correct potentially defective soldering that’s entirely your choice. Clearly we can’t satisfy everyone hey ho,
Regards
That's fair enough, it is a business decision and you are of course quite free to choose how you handle problems like this.
My business handles things somewhat differently and we always seek to minimise inconvenience to our customers, for example by sending out warranty replacements and a UPS label to return the faulty product we have had close to zero "non returns" in recent years. We have "lost" a few, but we consider the unit production cost of the lost unit as part of our advertising and support budget, and for us, it has worked out. Either way, it is a business decision and I appreciate your business may not function the same as ours.
As promised, I'll investigate the cause when we are ready to haul out in about 3 months and report back. It might be easier to "slot" the AquaSignal bulbholder to allow a degree of rotation to correct the problem. If I decide to return it as defective rather than attempt to rectify the problem myself, I will of course take you up on your offer of returning it for inspection.
Why look? To check that It's onOne reservation that I have about using LEDs for lighting the foredeck is that if I look directly at an LED light source it leaves me with no night vision for a couple of minutes at least.
then don't do it.One reservation that I have about using LEDs for lighting the foredeck is that if I look directly at an LED light source it leaves me with no night vision for a couple of minutes at least.
If only someone sold luminous deck paint we'd save all this trouble!![]()
That’s fine I’ll stand by my offer and wish you well running your seemingly much better enterprise. However,
given that you have found the time to respond can you please now take the time to remove the post content below which, irritatingly, I note you have left in place.
then don't do it.
As an ex-Mountain Rescue Team Member I am a big fan of headlamps. Perhaps one of the really bright LED ones would suit your requirements?What would be nice to find is a good quality LED hand lamp. I have an AquaSignal PAR36 that is about 100W of halogen .. and makes a pretty poor impression on the dark, I know there are better alternatives, as I have a decent PAR36 LED landing light on my plane, but it was stupidly expensive ... a PAR36 LED to drop into the AquaSignal handl lamp and produce a good long-throw beam for that fun moment of "looking for things in the dark" when it is raining and blowing 30 knots moment would be a nice upgrade.
As an ex-Mountain Rescue Team Member I am a big fan of headlamps. Perhaps one of the really bright LED ones would suit your requirements?
I was thinking of something run from the boats power systems, which avoids the problem of torch batteries always being flat when you need them most. I was also thinking of something a little more powerful than the various head torches I have seen, something in the 30 to 50W sort of class ...