Cloud 5
Well-Known Member
Just out of. Warranty I asked them
Electric toilets
- Thread starter Cloud 5
- Start date
HissyFit
Well-Known Member
Q: How do you console the boat owner with just two electrical heads and a power systems failure?
A: You can't really, other than saying "sh1t happens."
A: You can't really, other than saying "sh1t happens."
Refueler
Well-Known Member
Does that mean that the Dealer only assists when warranty ? With no support after to at least help you as a valued customer having spent money ?
ashtead
Well-Known Member
I cannot believe they sell that many Elans per year so surely the dealer might know the installer of these heads - I doubt 2 electric heads is a standard fit so would have been changed on commissioning surely ? Is this just a bog standard Jabsco giving the problems ?
pvb
Well-Known Member
Have you read the thread I linked to in post 13? That might give a clue as to why the dealer is perhaps reluctant to help.
Tranona
Well-Known Member
I am not sure what you hope to achieve by posting on here. If you want some advice about what may be wrong with you electric loos and how you might fix them why don't you first say what make they are (because different types operate in different ways) and exactly what is wrong?
Based on this thread and your earlier one about problems with your new Elan it seems that you do not enjoy a good relationship with the supplying dealer and quite frankly if you deal with them in the same obtuse way in which you respond to legitimate questions from people here who you are asking to help you I am not surprised.
In consumer disputes there are always at least two sides to the story and you are only telling a little bit of one story (your side) in a way that does not give anybody any clue as to what advice to give other than point you to the legal position that covers what your rights are and perhaps advise that if you are unable to have a fruitful dialogue with the dealer who sold you the boat you consider going down the legal route. However you should be aware that doing this rarely leads to a successful outcome (and can consume an enormous amount of time energy and money).
It is pointless having £1/4 million boat that has faults which limit your use and enjoyment, so perhaps you should consider asking your surveyor what needs doing and then instruct him to engage tradesmen to fix the faults so you can start again with the boat in full working order. If you have the energy then consider pursuing the dealer to recover the costs, bearing in mind that the law requires you after this length of time to demonstrate both that the faults existed at the time the boat was purchased and that you have given the supplier ample opportunity to fix them.
ashtead
Well-Known Member
Indeed pvb however have you considered I might have pointing out this course of action to our Elan owner with the thought that a breakdown in the relationship might not be conducive to longer term issues which might need resolving. Sadly there are many poor dealers out there though as the link you mentioned highlights and obviously as wise Tranona says it is often hard to opine on merits Constructive without full disclosure.
Cloud 5
Well-Known Member
I was asking advice on Electric toilets
duncan99210
Well-Known Member
But you’ve not told us the most essential element if we are to help: what make of electric toilet do you have fitted? Tell us that and that you’ve checked the inlet(s) is free flowing and we stand a chance of being able to help. As it is, we are frustrated by the lack of information provided.
Tranona
Well-Known Member
But you won't get any meaningful advice unless you say what the problem is and the make of toilet.
Just making the point that if you want help then it is a 2 way process and that you seem to have difficulty in recognising this as the point has been made by several posters who could well be in a position to offer some advice (both with respect to your toilet problem and your earlier thread).
oldgit
Well-Known Member
Every marina/ boatyard/ club has a grapevine of folks who willingly tackle minor boat problems in exchange for payment which does not involve two banks , bits of oblong plastic and an inconvenient paper trail. ?
At quick chat with the local know-it -all could solve this pressing problem and quickly clear the blockage ?
At quick chat with the local know-it -all could solve this pressing problem and quickly clear the blockage ?
ashtead
Well-Known Member
If Cloud 5 advised as to location there might even be readers of this thread who could render assistance with a contact.
Refueler
Well-Known Member
The boating world is like the RC world ... most want to help others ... and often do it just for the satisfaction of helping.
pvb
Well-Known Member
Although the Roman Catholic church does have its critics... 
Hoolie
Well-Known Member
Well, I think with the lack of info from the OP this thread has just got bogged down ... ...
ashtead
Well-Known Member
The OP does indeed seem to be isolating but hopefully not on an Elan .
Cloud 5
Well-Known Member
I do not fine that remark very funny!
HissyFit
Well-Known Member
Although the Roman Catholic church does have its critics...
I think he means "Radio Controlled". There's nothing like the fellowship of flying model planes and racing model cars.
pvb
Well-Known Member
HissyFit
Well-Known Member
I can see my little joke was lost on you...
Oh, I thought you were making a well justified and understated comment. I thought I was joking. It's hard to tell sometimes.
