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[FlyingGoose]

The marina staff are constrained by the limits placed on them by GDPR: they will be breaking the law if they release contact details to you. Simple as that.
However, they are also under a duty to pass on the details of any incidents as swiftly as possible to all parties concerned. So a “some time next week” ain’t good enough. The response should be: “thanks for letting us know, we will get in touch with the owner of “Saucy Sue” directly”. Given the ease of data sharing, this shouldn’t represent any sort of challenge even if there’s no office staff on duty at that time.

+1 the data protection act is a criminal offence if broken, so if a marina , school, hotel etc gave my home details or phone number which if a landline can be traced to an address I would be very annoyed
Yes you can all say its Jobs worth but there is always one bad egg out there.
The Marina staff should act immediately and if I was the boat owner who.s boat got damaged , and was contacted late I would be more annoyed with the marina rather than the person trying to sort the problem out

Sorry just seem Res.. post above

 

[Leighb]

Many years ago in our then new to us Devon Yawl I made a complete horlicks beating through the moorings and t-boned a small wooden yacht. The tip of the bowsprit punched an incredibly neat hole in the top strake without even cracking the surrounding paint! We pushed off and sailed back to our mooring. I then reported the incident to the Marina office who said they would pass my details to the owner. The following day he rang, he said “Thanks for letting me know, but don’t worry about it, she is rotten as a pear, just needs a bit more filler”!!

 

[bedouin]

I would want them to use a bit of common sense and not act like jobsworths.

If someone damaged my boat and wanted to contact me I would not have the slightest objection to the marina staff giving the culprit my contact details. In fact I would be annoyed if they didn't.

I am afraid that is not the way it works these days. You simply cannot give out such information about people without their explicit permission, if this were a different forum I might amplify that a bit

I would hope the marina would give me a call immediately to ask permission.

It may be the owner of the other boat is waiting to be able to inspect the damage in person before contacting the OP

 

[steveeasy]

Hi,
perhaps ill draft a letter of apology and hand it to the marina. Next arrange for the damage that I might add is slight. (Saying that Id not appreciate any damage to my boat.) to be rectified.
Third sort out the ever so small issue of the boat should never have been there. this is the marina issue. not the owners fault. the condition was in place to prevent the above happening.

I feel bad but actually it should never have happened.

Steveeasy

 

[Stemar]

If boats aren't supposed to be moored there for safety reasons and the marina office told the boat to park there, it seems to me that they are responsible for the consequences. It's a known risk and they've failed in their duty of care.