richardbrennan
Well-known member
Rotostay is no longer an option as they have ceased trading. The rigging side of the business continues; details are on the WOA website.
tigr
Member
I had some Crusader sails made up last year and they seem great to me. They did take time to arrive but I was not in a hurry. At the first enquiry they did say they would prefer putting their sails on a better reefing system than the plastimo and so they supplied a furlex which works well and is good quality compared to another unknown make I have.
It may be worth asking if they can do a faster service, I found them very easy to deal with and amenable.
I also went to Seateach at last years Southampton boat show and picked up a bargain hatch (again the price face to face was not the price quoted) and ordered a hatch cover to fit it and and was told it would be sent from their shop. It did not arrive so a week later rang them to be told no orders were to be dispatched until after the show. A couple of weeks went by again and so phoned to be told they did not stock the cover and would have to order it and this took weeks. I had to make a few more calls and was told a variation of stories until at last they said it was in and when would I be picking it up! They did eventually send it but I must say the attitude of the person on the phone means I would not hurry to use them again. I did find a lad there was really helpful though.
It may be worth asking if they can do a faster service, I found them very easy to deal with and amenable.
I also went to Seateach at last years Southampton boat show and picked up a bargain hatch (again the price face to face was not the price quoted) and ordered a hatch cover to fit it and and was told it would be sent from their shop. It did not arrive so a week later rang them to be told no orders were to be dispatched until after the show. A couple of weeks went by again and so phoned to be told they did not stock the cover and would have to order it and this took weeks. I had to make a few more calls and was told a variation of stories until at last they said it was in and when would I be picking it up! They did eventually send it but I must say the attitude of the person on the phone means I would not hurry to use them again. I did find a lad there was really helpful though.
Seajet
...
Something else to be wary of Seateach about, their hatches.
A chum bought a hatch they advertised as 'a direct replacement for a Houdini'...yes it was, different size hole and different bolt spacings, but I suppose it did replace the previous hatch in a way !
He is another who won't go there now.
Years ago I had a Lewmar forehatch from them; when it crazed and the catches gave up after say 10 years ( Lewmars' not Seateach's fault ) I bought a replacement Lewmar hatch from Seateach - again - and found all the bolt spacings different...
The thing which really got me though was when I did a very big refit, spending thousands inc' £4,000 + in one visit alone.
When I later came to fit a battery I'd bought it proved totally defective, and they wouldn't honour the guarantee 'as they'd had it a while before I bought it'.
I have since found that was illegal, warranty is from date of purchase.
So they have lost a lot more money from me since; I find the chandlery at Emsworth Marina extremely helpful.
I'd strongly advise anyone buying sails from Seateach ( if they really must ), new or secondhand, to if at all possible confirm the dimensions first - which I'd expect means going and doing it yourself, or at least get them to read out the sizes, if you do a simple 'yes that's right' is too easy - then on receipt hoist them and check the basic measurements, let alone the set, before they are needed in anger...
A chum bought a hatch they advertised as 'a direct replacement for a Houdini'...yes it was, different size hole and different bolt spacings, but I suppose it did replace the previous hatch in a way !
He is another who won't go there now.
Years ago I had a Lewmar forehatch from them; when it crazed and the catches gave up after say 10 years ( Lewmars' not Seateach's fault ) I bought a replacement Lewmar hatch from Seateach - again - and found all the bolt spacings different...
The thing which really got me though was when I did a very big refit, spending thousands inc' £4,000 + in one visit alone.
When I later came to fit a battery I'd bought it proved totally defective, and they wouldn't honour the guarantee 'as they'd had it a while before I bought it'.
I have since found that was illegal, warranty is from date of purchase.
So they have lost a lot more money from me since; I find the chandlery at Emsworth Marina extremely helpful.
I'd strongly advise anyone buying sails from Seateach ( if they really must ), new or secondhand, to if at all possible confirm the dimensions first - which I'd expect means going and doing it yourself, or at least get them to read out the sizes, if you do a simple 'yes that's right' is too easy - then on receipt hoist them and check the basic measurements, let alone the set, before they are needed in anger...
Viking
New member
;2883 said:
Like (guest) I brought both a C/C and roller genoa from Seateach for my Plastimo system, and I have won races with them!!! and a couple of seconds too! in class of cause!
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tigr
Member
Products can be good or bad but we need good customer service and support
Nigel_Ward
Member
I bought a new genoa and profurl roller for my Dehlya 22 in 2008.
Seateach gave me a series of 8 measurements to take so the sail could be made the maxumum size to set a the aft end of the track.
The sail sets very well and the profurl roller works a treat.
Seateach gave me a series of 8 measurements to take so the sail could be made the maxumum size to set a the aft end of the track.
The sail sets very well and the profurl roller works a treat.