Towergate and Towergate Mardon Insurance are they in trouble?

[Kawasaki]

We use them extensively for business insurance, & have had no problems, if fact they have paid several client claims they could have wriggled out of to keep us happy.

I concur rubberduck, we use them too

 

[PhilipF]

I've already posted that Towergate took over the insurance broker I was using in Sherborne Dorset. I also said that this office has now been closed down. Strikes me as pretty odd to purchase a business that was being run as an insurance broker, by an excellent and hardworking team of people, the shut the whole lot down. Like I say, it was being run as a brokerage then. To me there is quite a difference between doing broking and then taking on the insurance oneself.:disgust:

One of the properties that they had taken under their wing to insure for us, was a house let off in flats. Some months ago this house had a 'break in', and some damage was done, so we made a claim. Towergate has not paid out, and to be honest, I doubt they will. They did send an assessor to the property, I received a letter from this person claiming the house had required to be much more secure than this assessor had found. I felt this was impractical and a nonsense, being that it was a property in occupation by a number of tenants. I 'phoned the Sherborne office, and the person then working there, confirmed my views, and said "it was not right". So, this firm will not get any business in future.

 

[dukes4monny]

My 27' yacht unfortunately picked up some gelcoat damage on my pontoon berth during in a recent easterly storm together with some damage to the pushpit which requires some welding. I have been insured with Towergate Marine since I purchased the yacht just over 7 years ago.
I have never had to claim on any insurance policy that I have ever purchased. Rather than try and make the repairs myself I thought that it needed professional attention and decided that I would need to make my first ever claim on insurance.
I phoned Towergate Marine to find out the correct claims procedure only to be told "You aren't covered for that"..........
Well, I was gobsmacked to say the least. I am now on the lookout for an insurance company that actually covers my yacht for non-fault damage if anyone has any suggestions?
I have in the past recommended Towergate Marine insurance to others, I can only apologise for my mistake. BUYER BEWARE.............DO NOT BUY ANYTHING FROM TOWERGATE MARINE INSURANCE!

 

[beebok]

In the past I would happy recommend Pantaneus but not anymore.
I have posted a thread just before christmas headed insurance.
I am most likely to go with Y Insuance run by ex Pants people.