Elessar
Well-known member
Whipped the legs off Evenstar to change the shift cables. Unfortunately about 3 pints of gear oil came out of the port bellows. The rear shaft seal had gone.
I have a 5 day charter starting next wednesday so time is tight.
Following a recommendation on here I went to southwater marine in hamble point marina for the cables last week. Excellent service, all in stock.
But for the seals they had the (obscure) seals in stock. Excellent. An even more obscure nut they took second-hand off a leg.
Finally i needed an o ring. They could get that tomorrow. My face dropped so they kept the workshop open to break a full seal kit, gave me the o rings out of the kit and told me to bring the unused ones. Then they'll bill me.
Whats more it is absolutely clear that the management AND the workshop really know the detail of what they're working on. Yep they offer exceptional service AND they know what they're talking about.
Not often I write such a glowing report. And I use the word "exceptional" very sparingly indeed.
www.southwater.com
I have a 5 day charter starting next wednesday so time is tight.
Following a recommendation on here I went to southwater marine in hamble point marina for the cables last week. Excellent service, all in stock.
But for the seals they had the (obscure) seals in stock. Excellent. An even more obscure nut they took second-hand off a leg.
Finally i needed an o ring. They could get that tomorrow. My face dropped so they kept the workshop open to break a full seal kit, gave me the o rings out of the kit and told me to bring the unused ones. Then they'll bill me.
Whats more it is absolutely clear that the management AND the workshop really know the detail of what they're working on. Yep they offer exceptional service AND they know what they're talking about.
Not often I write such a glowing report. And I use the word "exceptional" very sparingly indeed.
www.southwater.com