IanCC
Active member
Just to say londonchartplotters are totally brilliant.
100%Compare that to the reactionI I would have expected from a major Chartplotter supplier -" Its ten years old we no longer support it and we cannot supply updated charts!!!"
A Very Satisfied Customer
Dvaid MH
I have a 10 year old plotter from Steve at London Chart Plotters. I has worked very well and back up has been good. I have updated the whole UK chart set a few times, about £20 for a complete update. Last week I could not get any chart to load except my home port. I tried all the tricks to reload the set but had no Joy. I emailed Steve a 8pm Wednesday evening, He phone me 30 minutes later and we ran through the problems over the phone with the chartplotter switched on. Steve concluded that the software had corrupted and could I send it back to him and he would correct the sopftware and reload with a 2024 Uk chartset. I sent it to him Thursday morning, He received it Friday, fixed the problem and Returned it to me , I received it Yesterday Tuesday. Cost for a new version of software, complete set of UK Admiralty charts for 2024. post and packing £27!!!. Compare that to the reactionI I would ave expected from a major Chartpplotter supplier -" Its ten years old we no longer support it and we cannot supply updated charts!!!"
A Very Satisfied Customer
Dvaid MH
I think that it is a good advert. Software does corrupt and it got fixed. I suspect that the major companies would say buy a new one or take it to a service centre where they possibly charge £100 just to confirm it doesn't work let alone repairs.That is not a good advert for London Chart Plotters, plotters. I want a product that works and does not need any back up support.
I think that it is a good advert. Software does corrupt and it got fixed. I suspect that the major companies would say buy a new one or take it to a service centre where they possibly charge £100 just to confirm it doesn't work let alone repairs.
If your Axiom stops working, or if one of the software updates corrupts, rendering it unusable, you will not be able to send it back to Raymarine to have the software updated/re-installed, it will be scrap, you will need to buy a new one. With no help from Raymarine you will then be £2000 out of pocket.I have have an ancient iPad with Memory Maps and UKHO Raster charts, no issues in over 10 years of ownership.
I did have a NAVMAN from 2000, no issues, just worked then the screen brightness started failing 2 x years ago, tech redundant, could have had it repaired with second hand parts, but not worth it.
I now have a Raymarine Axiom + 12, self installed, 2 x years now, software and charts are updated by self via mobile phone and the network detects if other Raymarine systems need software update. Sometimes charts are updated at home on the SDI cards.
All the above are hassle free. Raymarine update instructions were not that good, contacted their agent and got clearer instructions (as well as help on here).
If your Axiom stops working, or if one of the software updates corrupts, rendering it unusable, you will not be able to send it back to Raymarine to have the software updated/re-installed, it will be scrap, you will need to buy a new one. With no help from Raymarine you will then be £2000 out of pocket.
You miss the point.There were companies that updated unsupported products software and fixed other old stuff. So I will explore non Raymarine services should that happen.
You miss the point.
You are happy with your £2k plus plotter and accept that at just 2 years old, if it goes wrong, Raymarine offer zero support.
On the other hand, London Chart Plotters, who actually fix equipment that they charge very little money for and charge peanuts to do so are "a bad advert". £27 for the repair, new charts and post !! Updated charts for your Axion will cost what, £150 ?
I used an old Panasonic Toughbook (from ebay) with a feed from Garmin handheld GPS for a few years without any problem. It would be on for three or four days continuously. It sat in the cabin out of direct sunlight and was easily viewable from the cockpit. Only reason I switched to the smaller screen Standard Horizon plotter was power consumption but kept the laptop on the chart table as backup and for tide software.My question is - will a laptop based product overcome the heat/sunlight visibility that I have with my iPad? My suspicion is that I will still have the same issues. What do others think?