Ian_Rob
Well-Known Member
…. and your kidney might pay for a whole season of boating.
handheld radio repair?
- Thread starter Birdseye
- Start date
…. and your kidney might pay for a whole season of boating.
Refueler
Well-Known Member
Seems people up here in North regions forget that EU / UK are pushing ahead with the User Capable Repair guidelines. That hopefully soon manufacturers will not be allowed to restrict repair to own facilities.
Maybe çoopec ... such will arrive for you guys down under ??
Maybe çoopec ... such will arrive for you guys down under ??
Refueler
Well-Known Member
I have an old Icom M100 HH that battery went to its 'maker' simple matter to replace with a Lithium pack .... gives me greater working time, greater stby ... can charge easily .... replace pack easily ... All I had to ensure was that the battery pack fed via the BMS board that is part of OEM battery.
Why bin a HH VHF that for a simple mod can work as good as the day it was made ???
coopec
N/A
Maybe this is along the same lines? ( I used to teach Consumer Law but this appears to be more recent legislation.)
What is the right to repair in Australian Consumer Law?
You have the right to a repair, replacement or refund if your goods are faulty, unsafe, do not work or appear as they should. You have the right to a repair, compensation or refund, if the services you received are not right. Which remedy, and who gets to pick, depends on the problem.
https://www.accc.gov.au/about-us/tools-and-resources/repair-replace-refund-problem-solver
PaulRainbow
Well-Known Member
You're entitled to disagree as much as you like, but i don't like throwing things away.
TVs are entirely different things to a marine VHF, they typically consist of as few as one circuit board, with a multitude of surface mounted electronic components that make them unserviceable.
If you read the image that you posted from SH US you will see that for marine VHFs they have a flat rate charge of $75, that's about £60 GBP. It would cost £220 to replace my SH handheld, i'd be happy to pay £60 to have it "factory" repaired. My fixed VHF would cost close to £700 to replace, £60 would be a bargain.
No-one knows what SH UK will say/charge, it has to be worth a phone call.
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PaulRainbow
Well-Known Member
That's got nothing to do with fixing things, it's consumer legislation to protect buyers from faulty goods. We've had that in the UK for decades.
Spirit (of Glenans)
Well-Known Member
Don't your local authorities have facilities for receiving electrical goods?Don't be dismayed!
The people in charge of the rubbish dump/recycling facility waste nothing!
Discarded items are gutted for anything that is recyclable (and that would be required by our laws)
Household rubbish is placed in 3 bins - green waste, recyclable (tins, plastic, card-board) and kitchen waste.
In the EU we have the W.E.E.E. Directive, which stipulates free recycling of all electrical goods, including that retailers are obliged to take back goods, on a like for like basis, on the sale of new items.
WEEE Directive | WEEE Full Service worldwide
Obligations & Regulations - WEEE Ireland
(In Ireland households and businesses also have a three bin system, similar to that which you say operates in your country.)
Recycling domestic waste
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Spirit (of Glenans)
Well-Known Member
That doesn't mean that the owner has the "right to repair" the faulty goods himself, it means that he has the right to send them back to the manufacturer for repair.
oldgit
Well-Known Member
Forcing companies to be responsible for the final disposal of what they sell..........................Blimey ?
Roberto
Well-Known Member
I had a remote mic with an oxydized speaker, SH said they could not repair as they have to guarantee it's waterproof (or similar reason), however they let me buy the outside cover (about £20) and guided me by email to the small soldering required to repair it.
Another time I had to send them a fixed set just before leaving for a long passage, they sent me a replacement radio to mount on the boat before having received mine.
Happy customer
coopec
N/A
Many countries donate old computers and electrical gear to African countries.
The Burning Truth Behind an E-Waste Dump in Africa
The Burning Truth Behind an E-Waste Dump in Africa
Our (Yellow) recycling bin takes plastic and glass bottles, aluminum/steel cans, cardboard, paper, plastic packaging. There are three drop off points in our city for e-waste and empty ink cartridges can be dropped off at Officeworks
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Daverw
Well-Known Member
Uk service centres for SH (Yaesu) and Icom have over the years show 1st class customer support both in and out of warranty
mil1194
Well-Known Member
I’ve been emailing Icom yesterday and today about an issue and some of the emails have been replied to (by an actual expert) within 5mins. Excellent service
Refueler
Well-Known Member
Think you misunderstood ....
UK / EU has all that and actually more.
What I am talking about is EU and UK as a result of previously being part of EU - are pressing for USER CAPABLE repair where manufacturer should not produce goods that only require THEIR service / repair capability.
Its a big IF ... if it ever comes to market ... my thoughts are manufacturers will make us pay in other ways to make up for lost profits !!
On the subject of Pre Payment to such as Raymarine etc. - I object to it completely. Why should I pay a significant fee just to be able to let them look with no promise of fixing the gear ? I don't pay Volvo Pre Fee to look or diagnose my car .... so why should I pay a Pre Fee to look at a VHF ?
coopec
N/A
Manufacturers have no right under Australian Consumer Law legislation to dictate who can repair or service (say) a motor car.
Apparently our Consumer Law legislation may be about to be changed in regard to DIY repair. (Australian farmers will love that!)
Right to repair laws may change after Productivity Commission recommendations
As far as demanding payment for dismantling/inspecting/testing to cover the technician's time to advise whether the item can be economically repaired or not I don't have a problem with that.
Refueler
Well-Known Member
Think you still misunderstand ....
The change is to stop manufacturers installing or setting up items that only their service can connect to / diagnose etc. Also to get away from the immoral refusal of manufacturer to cover repair by user determined facility.
I don't mind a nominal fee to inspect - but as example likes of Raymarine pre-fee is just downright immoral.
