Good on you Garmin

[Close hauled]

Due to circumstances that I don't want to divulge I broke the aerial on my Garmin 128 GPS - pulled the co-axial right out and severly traumatised it. OK -what happened was that I got the stern line around it despite my darling wife saying 'Watch the stern line, WATCH THE STERN LINE!'

Can't be fixed, need a new aerial and cable. Nice Mr Garmin at the LBS says 'here's one for free mate'.

Pretty good hey?

 

[FWB]

Yes very good except that, apart from socialists, being called 'mate' is my top pet hate.

 

[Parsonsheath]

Hey man,

you have surely got ythe wrong handle if you object to anything, I always thought Dylan was the doped up rabbit on magic roundabout, or maybe he was Dillon and you are unrelated, and a welsh cousin?

 

[FWB]

Well ok, 'man' is better than 'mate' !

 

[stevebirch2002]

Hi Pedro

If you dont want the old aerial then I'll have a go at fitting a new co-ax. I need one for my Vega.

Kind Regards Steve Birch

 

[Merman]

One of my best friends works in the service dept at Garmin and if the chap at LBS really called you mate then there is a very good chance that it was him

Seriously though, I have always found Garmin to be the tops for customer relations. I once dropped my iQue 3600 down the loo, (The pockets on my Henri Loyd fleece are just not deep enough) and they replaced it even though I admitted it was my own fault. Fortunately I dropped it before I had "Commenced" and not after!

 

[fireball]

Hey - if I'd broken a bit of kit and the supplier offered it free of charge they could call me anything they like!!

 

[kds]

"mate".

Wow - you must have led a sheltered life !

Ken

 

[BrendanChandler]

Re: Good on you Garmin I agree

<font color="blue">I had an ancient handheld GPS which failed. I sent it to Garmin who installed new software F.O.C. and sent it back within a couple of days.

That's what I call service. Thanks Garmin.

Brendan </font>