jamiepyoung
Well-Known Member
We bought a bespoke shaped mattress from Millbrook at the end of last year, delivered end of Jan this year.
We had a lot of problems with the bed. Bearing in mind the cost (in excess of £2000), the service we received was dreadful.
It was incorrectly measured or manufactured (one section didn't fit) - they measured it.
The dry mesh didn't fit and a layer of foam to level up the bed wasn't delivered and a small infill piece wasn't delivered.
It took weeks to get resolved (including having to threaten legal action), finally being resolved in March.
The final bed was OK, so we left it at that.
We removed all the mattresses, foam and dry mesh this weekend to give it a good air in the sunny weather and found that the bottom of the mattress is very mouldy and seemingly rotted through in a couple of small areas. It is a just over 3 months old (the original pieces that fitted)!
Our boat is not that damp. We have warm air heating and ventilate it regularly.
Has anybody else had problems like this?
We will be going back to Millbrook, but on past experience they will not be that helpful, so it would be useful to understand other peoples experiences with mattresses and Millbrook.
Thanks
We had a lot of problems with the bed. Bearing in mind the cost (in excess of £2000), the service we received was dreadful.
It was incorrectly measured or manufactured (one section didn't fit) - they measured it.
The dry mesh didn't fit and a layer of foam to level up the bed wasn't delivered and a small infill piece wasn't delivered.
It took weeks to get resolved (including having to threaten legal action), finally being resolved in March.
The final bed was OK, so we left it at that.
We removed all the mattresses, foam and dry mesh this weekend to give it a good air in the sunny weather and found that the bottom of the mattress is very mouldy and seemingly rotted through in a couple of small areas. It is a just over 3 months old (the original pieces that fitted)!
Our boat is not that damp. We have warm air heating and ventilate it regularly.
Has anybody else had problems like this?
We will be going back to Millbrook, but on past experience they will not be that helpful, so it would be useful to understand other peoples experiences with mattresses and Millbrook.
Thanks