rubberduck
Well-known member
As some of you know, I had an Absolute 41 which had a teak swim platform problem, still under warranty, which they flatly refused to honour despite the efforts of Trevor (UK dealer from whom I bought the boat) & many others. Fortunately I decided to extend the platform & so had the teak replaced at the same time, a few grand which fortunately I could afford. Great shame as the quality of the boat was second to none.
So much so in fact we have replaced her with an Abs 47. The sliding roof seals have started to leak & I asked Absolute if they could point me in the right direction. "sorry mate don't make that boat anymore. Needless to say an email chain ensued, with several sent by us unanswered ending in find someone local, we cant help & are not interested.
My engineer, copied in on emails said "what rubbish service", but has fortunately managed to refurbish existing seals.
I have not published emails but felt this should be commented on, as I do with good service from the likes of BCU.
I would never buy another NEW absolute, which is a shame as I have the funds to do so, silly people.
So much so in fact we have replaced her with an Abs 47. The sliding roof seals have started to leak & I asked Absolute if they could point me in the right direction. "sorry mate don't make that boat anymore. Needless to say an email chain ensued, with several sent by us unanswered ending in find someone local, we cant help & are not interested.
My engineer, copied in on emails said "what rubbish service", but has fortunately managed to refurbish existing seals.
I have not published emails but felt this should be commented on, as I do with good service from the likes of BCU.
I would never buy another NEW absolute, which is a shame as I have the funds to do so, silly people.