davids0865
Well-Known Member
WTF was that woosh noise just then???
a childrens' fairy story
- Thread starter sarabande
- Start date
jimmy_the_builder
Well-Known Member
There's a well known site that tests these shiny white carriages in the US called something like carriagetest.com. If you look at their page in the Book of Faces, thou shalt find what thy seek...
RogerRat
Well-Known Member
I think he was very restrained too. You can imagine how frustrating this was for RA.
He stated clearly that repairs were all carried out under the 'White Carrriage' warranty and while not all delighted, his patience and objective stance kept all party's interested.
'Timely manner' was a well used expression, down time on some of those repairs were horrible and also diagnosis. I have had similar experiences like these but when your dealer / manufacturer is active and supportive, getting angry and doing a 'Gludy' doesn't help anyone. :ambivalence:
RR
He stated clearly that repairs were all carried out under the 'White Carrriage' warranty and while not all delighted, his patience and objective stance kept all party's interested.
'Timely manner' was a well used expression, down time on some of those repairs were horrible and also diagnosis. I have had similar experiences like these but when your dealer / manufacturer is active and supportive, getting angry and doing a 'Gludy' doesn't help anyone. :ambivalence:
RR
Wavey
Well-Known Member
Many thanks folks. I now have the bit of paper I was looking for.
rbcoomer
Well-Known Member
I have to wonder who funds the White Carriage repairs? Is it that the builder knowingly ships out a sub-standard carriage and then provides a 'Carriage Warranty' via an 'insurance scheme' - then the carriage builder's workers are paid to do remedial works by said insurance/warranty? If so, seems a bit of an underhand process with the customer as the one left with the wheel-less cart in the meanwhile... 
ontheplane
Well-Known Member
I have to wonder who funds the White Carriage repairs? Is it that the builder knowingly ships out a sub-standard carriage and then provides a 'Carriage Warranty' via an 'insurance scheme' - then the carriage builder's workers are paid to do remedial works by said insurance/warranty? If so, seems a bit of an underhand process with the customer as the one left with the wheel-less cart in the meanwhile...
eee gads,
This is why I am poor and verily cannot afford my own carriage, whereas JFM and others are rich and can afford fine carriages as they can find stuff on the internet and I can't grrrrr!!!!
And it verily doth seem that someone does not want this found.....
Course if anyone were to PM me a link, verily and forsooth then it would perhaps disappear from my inbox within moments of it arriving once the link had given me the bit of paper I do seek....
rbcoomer
Well-Known Member
Incoming pm...
P4Paul
Well-Known Member
I have to wonder who funds the White Carriage repairs? Is it that the builder knowingly ships out a sub-standard carriage and then provides a 'Carriage Warranty' via an 'insurance scheme' - then the carriage builder's workers are paid to do remedial works by said insurance/warranty? If so, seems a bit of an underhand process with the customer as the one left with the wheel-less cart in the meanwhile...
I have never come across the situation you describe.
Most builders rely on the warranty supplied with the individual components so for example, if your frozen water maker fails, it is frozen water maker's warranty that is claimed against. Some builders will replace/repair at their own cost and then sort it out with the supplier afterwards, other builders will expect their dealers/distributors to go direct to the supplier and not involve the builder in the process.
In the context of this particular carriage, the issue of the two white horses dripping black sweat would be a warranty issue for the stable of the white horses rather than the carriage manufacturer.
jfm
Well-Known Member
The fact the large USA boat dealership mixed up the 2 horses and gave the medicine to the wrong one (if I understand correctly what happened) is a dealership screw up though
P4Paul
Well-Known Member
That was also my understanding.
Must have made for an interesting warranty conversation between the stable and the farrier who I guess would have sent a bill to replace the horseshoes on the wrong horse and then submitted a second bill to return and re-shoe the correct one!
PEJ
Well-Known Member
I don't find any of the content of this thread confusing, I got it straight away, but I did find the last part of the magic light show a bit confusing.
Whilst the show was about a dog, well a mutt, called Assy, the gentleman referred to someone called C Ray. What is the connection? does Mr Ray own the mutt? And where does Mr Brian Zwick come in to it?
Whilst the show was about a dog, well a mutt, called Assy, the gentleman referred to someone called C Ray. What is the connection? does Mr Ray own the mutt? And where does Mr Brian Zwick come in to it?
jimmy_the_builder
Well-Known Member
Whilst I appreciate we are simply discussing white carriages et al here, it is (an entirely unrelated) fact that the boat company called Searay was started by a Mr C Ray...
jfm
Well-Known Member
I found the gentleman's point here a bit hard to see. C Ray does not own the kennel that made Assy the mutt; C Ray's owner is the mighty Brunswick corp. I think (but happy to hear other theories) that the idea was to show us a clip of mr Zwick (the CEO of the dog dealer who sold Assy the mutt to the gentlemen) saying how good C Ray's products were, with the point being why was the gentleman not told that at the time he was looking for a dog. Why was he encouraged to buy Assy as opposed to a CRay?
It wasn't a great point, nor was it well made, imho. In fairness the gentleman was pretty tired at this point so I would cut him some slack!
BrendanS
Well-Known Member
rbcoomer
Well-Known Member
Ah, thanks. I did wonder if it worked a bit like used road carriage dealers where they provide a 3rd party warranty and some (more dubious types) take perhaps a little less care checking over the carriage in the interests of sales margins and safe in the knowledge that the warranty would pay for remedial work! :ambivalence: I couldn't otherwise figure such an oversight of obvious and fundamental aspects of the carriage build - like drainage, screws through the top cover and prep/finish of the body. I appreciate that these carriages are build to a price, but surely that's all the more reason not to have to pay for remedial work - unless somehow covered by some 3rd party via a warranty 'policy'?
Agree on the horses, but a sad reflection on the carriage transport sector that all three parties - coach builder, stables and the farrier all got it pretty wrong! Would make a lovely disney film however and I wonder if there will be a fairytale ending... I suspect there will be a sequel instead!
wakeup
Well-Known Member
I got the key from the Knights of the Boatyard in the nether regions of Albia.
You will find said key carved into the Knights Tablet of Physiog.
ontheplane
Well-Known Member
Or you could just ask for the key, and by the power of Thor, perhaps it just appears in ye olde inbox....
Not that I am saying it did in mine of course, not for one moment am I saying that....
Not that I am saying it did in mine of course, not for one moment am I saying that....
