tcm
...
Saturday evng, just hving dinner , get a telephone call.
"Is that TCM?" - me :er yes, speaking
"Tracker network here, regarding a mercedes benz?" -oho right, yes?...
"can i just confirm some details, it's an estate AMG E55, is that correct?" ...yes yes
"And the registration is RX03 LTV?" -Yes, yes that's the one !!!
"Well, this is customer services department here to confimr that we have it on the system, and continuing to send signals to the vehicle, but it has not yet been located. "
me : er right, so you've rung me up to tell me you HAVEN'T found the car?!!!
"that's correct sir, after 48 hours if the car isn't found we make a courtesy call and ...blah blah "
Fraid i slightly bit her head off, and explained that the call did not embody good customer service - it was the ILLUSION of customer service and just like those poxy waiters and waitresses who serve ordinary food and then halfway thru say "is everything alright??" - it's a total windup.
Oh and i also got a letter Dear victim from the police this morning. As did swmbno too. First class stamp and everything. Useless nerks...
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"Is that TCM?" - me :er yes, speaking
"Tracker network here, regarding a mercedes benz?" -oho right, yes?...
"can i just confirm some details, it's an estate AMG E55, is that correct?" ...yes yes
"And the registration is RX03 LTV?" -Yes, yes that's the one !!!
"Well, this is customer services department here to confimr that we have it on the system, and continuing to send signals to the vehicle, but it has not yet been located. "
me : er right, so you've rung me up to tell me you HAVEN'T found the car?!!!
"that's correct sir, after 48 hours if the car isn't found we make a courtesy call and ...blah blah "
Fraid i slightly bit her head off, and explained that the call did not embody good customer service - it was the ILLUSION of customer service and just like those poxy waiters and waitresses who serve ordinary food and then halfway thru say "is everything alright??" - it's a total windup.
Oh and i also got a letter Dear victim from the police this morning. As did swmbno too. First class stamp and everything. Useless nerks...
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