yachtmovers wishes you a happy new year

harumph! First biffing of 2007 for rpthomas

hm. That's a bit of obvious advertising innit? Hiding behind the spirit of new year? You should really just wish people happy new year off your own bat, much more apropriate and personal. And mebbe a little link wd be ok, provided you aren't too overt about it, which I'm afraid you were. It's also just dreadfully cheesy and commercial, like people who try and sell pensions at a party.

But, seeing as how you already gone and done it, well, I suppose one shd thank you for the good wishes ....and perhaps look a little closer.

Ah, now, I note you say "all of us" ....yet the address on the website says "71b" so how er just many is "all of us"? It can't realy be that many, can it? No. You would have been better calling it "Unit 1, 71b ..." - the mail reaches you just as well, but it looks better in print, instead of sounding like an attic or cellar, which i expect it erm probably is. So probly a bit late for that now.

The other thing is - your address is not very boaty - Wells in Somerset - so do you really meet delivery skippers very much anyway? They don't generally hunt for work up and down the streets of various inland places like Wells on the off-chance of some boat-moving work do they? No. And they are not too likely to register there either. Again, you could have done something like have an office accomodation address on the south coast, which wd have looked loads better, more credible, salt in your veins sort of thing, instead of er manure i suppose. Whatever.

Oh yes, another thing while we're about it - the little pop-up where the highly qualified delivry skippers are supposed to resiter and put in the their qualifiations on your website - it defaults to "RYA competent crew". Uh-oh. This is like claiming to be an agent for concert pianists, and then asking them to tick a box if they can play their scales. The question itself shows your lack of expertise. Day skipper on the list is not much kop either.

It wd have been bettr just be to invite skippers to email you their CV, hm? - perhaps you can remember avoiding job interviews that involved form filling? in any event, skippers most definitely don't like form filling, else they'd be accountants or er... programmers which rather seems could be your metier, perhaps? I'm only guessing here, but in any event, your site thinks not so much about the customer and skipper's needs - you've thought about it as a programmer, with pop-ups, forms and no pictures at all. It would be good to have a big classy boat pic, eh? Ditch the forms asking about comptentet flippin crew qualifications anyway, cos anyone with that on their cv must be a bit useless if they mention it. Like people who mention they have "good computer skills" in their CV are actually depressingly rubbish at computers - they've shown their level in feeling it worth mentioning they can use one. Similarly, anyone who is highly regarded for their ability to climb stairs is generally an infant who can't yet walk.

Whatever, I must say it wd've been a bit better if you had done this differently and thought it through in a teeny bit more detail.

The details matter. For example, you used the very *same* username as the one you used to ask first-timer question about majorca was a year ago. Now, you deliver boats worldwide. Yeehah! Yep, ok, you might be fab - but it needlessly shows your newness, doesn't it?

And - oh cripes i had another look - that same username askd if anyone knew HW Dover - so you didn't have tide tables. Duh! Are you gonna be shore support? A half decent skipper (and many millions of quite hopeless ones) would at least be able to find HW dover times and/or have a current almanac.

Or of course, if they were starting a yot delivry company and slapping up cheesy hello world adverts on forums, they might have been a bit more savvy and used a diferent username, see?

Attention to detail is important in delivering boat too - and in this regard i'm afraid you slipped up yet again: under paragrah 6 of the terms and conditions of using the forum it clearly says that you must not use the forums for overt advertising or promotionm which your post (on several forums) most definitely is.

So either you didn't read the rules (so will you also not read the charts and almanacs and be careless about my boat?) or alternatively you *did* read the rules and thought what the heck. Neither of which bodes well for potential deliverer of pride and joy-type boats, really, does it?

Now of course, some might think that none this matters too much. But in fact it matters a great deal - ESPECIALLY for you in your chosen business. It matters for all the reasons above - and it matters because your whole raison d'etre as a company is minimising risk, and for that reason you have to be credible at every turn. And of course, you need to be a bit (preferably lots) smarter and streetwise in terms of thinking ahead to avert problems before they arise, another very skipperish quality, surely? Problems such as this post, I suppose?

Hope this helps
 
Re: harumph! First biffing of 2007 for rpthomas

There is absolutely no way that I could have , thought of, formulated, or wrote this rant, complete with foreign phrases at 01:32 on New Years Day. The pub was still open, and I was dribbling one eyed at a ten dregree slant with a large glass of Laphroaig in me mitt. Well done tcm.
Happy New Year YachtMovers, and tidy up the site as dissed by our favourite son being naughty.
 
Re: harumph! First biffing of 2007 for rpthomas

Maybe this tcm has no friends to play with, I can see why. Someone wishes us a happy new year and tcm tears into him
.
 
If you post the same message in more than one forum it makes it tricky to find all the answers. So I've pulled the message (and the link) that you put up in PBO.

If ybw allow comercial posts on the forum it will lose effectiveness as a resource. There's always a few subtle ones that slip through, but this was a bit obvious wasn't it?

I'll leave this one up here, but please don't multiple post, or bung commercial messages on the forums.

Happy 2007!
 
Well, I hesitate to reply to rants, but I have to agree that this one is a good one and I’ll take it on the chin! My apologies for upsetting the permanent crew!

Thanks also for the comments. I don’t think the comment about our family house, which for the record is neither an attic nor a cellar, but a town house and our family home, is either valid or helpful. And you may be surprised by the number of experienced yachtsmen and women who have settled in Somerset!

Even the most experienced of us don’t always have tide tables to hand at every turn, and I happened to be caught with a problem with only my laptop available, hence the straightforward question to this forum, which in the past I have always found friendly and helpful, and which was kindly answered in the spirit it was asked. And just one other small point. We have requests from potential crew as well as skippers, which the site makes very clear, so we use the whole range of RYA levels as one indication of experience. Some very experienced yachtsmen have managed to find the right one for them.

If ever you’re in Wells, look us up! I will buy you a beer (or malt, if that is your preference) to offer good wishes in the spirit in which they were truly meant, and will be more careful with my good wishes next year!

Richard
 
Re: harumph! First biffing of 2007 for rpthomas

Beautifully put!

Following up FC's point, how do you manage this kind of post at such an hour, .....or are you in a different time zone ( Carribean )? /forums/images/graemlins/confused.gif
 
Re: harumph! First biffing of 2007 for rpthomas

Nice one Kilter. You've blagged tcm's malt in Somerset.
I shall have to try some smiley posts like yours and see if I get similar offers. /forums/images/graemlins/cool.gif
 
Well, that's fair enough. Happy new year.

Um, for the record, the most experienced sailors of UK waters *do* have tide tables at every turn, and aren't reliant on computers for these. That's partly how you recognise them as "the most experienced". The same applies to the most experienced mechanics, who never ever need to borrow a crosshead screwdriver. And I suppose the more experienced computer programmers always have a spare computer, as you did. There's no "c'mon be reasonable" get-out for this as you seem to suggest - the super-experienced are those to whom others turn when all else fails, the last resort.

I disagree regarding "71b". Ididn't mean to belittle your home. But I'm a potential customer, and this undoubtedly lowers your credibility. The fact that it's your family house precisely illustrates the point - a customer wants to see a commercial orgainsation, not a home-based operation from the kitchen table or a spare room. A quick look up at one of your main UK competitors (Reliance) shows how they handle the addresss issue, and it seems to be almost exactly as I suggested - they use "First floor suite".

Cheers anyway, and all the bst for 2007
 
Re: harumph! First biffing of 2007 for rpthomas

Attaboy ! If the dog barks like that, what the heck is the bite like ?
 
Come on Keith show an example, start the year as you mean to continue, two m’s in “commercial” Happy New Year to one and all
 
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