Why did Volvo Penta pull the plug on RK Marine Volvo dealership?

A friend of mine (real friend, not a “bloke down the pub”) had a TAMD63a rebuilt by them last year at a cost of £18k.
On the sea trial the engine destroyed itself.
The engine had to come back out to repair and it took months. This meant he was into lockdown and basically lost a year’s boating. He wasn’t charged for the second rebuild but he had to pay for he helm seat to be recovered. It was damaged during the rebuild but they denied responsibility.
The irony is he went to RK rather than an independent, despite the additional cost, because he thought a Volvo dealer would “do it right”
The above is factual.
The following is second hand info.
Something simply hadn’t been torqued up on assembly and it threw a rod destroying the block.
the parts for the second rebuild cost RK £20k.
My supposition - they let the trainee rebuild it and didn’t check it properly.
Well now you come to post your friends experience, I know that all the time served workshop people had left the company before the ferry engine went pop so I’d guess the same guy built both engines.

I know one of my recent clients had some oil leaks repaired for them to leak again , the hours charged were ridiculous.
 
Nobody has suggested a disgruntled employee. Perhaps being in the Motor Trade makes me a bit cynical. But when some employees have a grievance they will as circumstances permit do something which will effect the profits of the business. I wont go into all the sh1te tricks which some of my employees got up to and sometimes they did things to effect other employees. But the "short engine" was left for a few days on the deck with just a plastic sheet covering it.
For anyone with a grievance the engine was in view for a number of days. Its not unknown for employees to put sugar in petrol tanks, sand down oil fillers, paint sprayers spraying silicone on other paint sprayers cars, loosening the plugs of car sump plugs. etc. etc.
 
My supposition - they let the trainee rebuild it and didn’t check it properly.
Yes I had a trainee rebuild a Triumph Vitesse engine and he overtightened the oil filter whic was of the type which was of felt and overtightening would crush the filter stopping the oil flow.
The same employee missed fitting a gearbox rebuild and I had to buy a new one.
Moral "don't employee young relatives of workshop foreman>
 
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I suspect that it’s 3? strikes and your out probably one of the straws would be the last of a cumulative sequence

Volvo bearings have been known to turn in the past in 10 and 12 litre units but I am sure that it’s not unknown occurrence in other makes
 
Unless it was a Triumph Vitesse built between 1934 and 1939 it would not have had a felt oil filter element. IIRC, Triumph cars of that period had no oil filter.

The 50's and 60's six cylinder Standard/Triumph engines had a paper element, not a felt element.

I was apprenticed at a Standard Triumph dealer in 1963.
 
Interesting. There was another one involving a Corvette 32 ( the tardis) where they got both engines totally miss- aligned. That was ended up a costly disaster. There are many stories similar to this.
 

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