30boat
N/A
When I built my Rocna based (euphemism for copy) anchor I made the shank in a I beam shape.It appeared to me that the flat shank on the real thing was a bit lacking in lateral resistance.Should I sell the idea to them?
West Marine Rocna recall notice
- Thread starter GrantKing
- Start date
When I built my Rocna based (euphemism for copy) anchor I made the shank in a I beam shape.It appeared to me that the flat shank on the real thing was a bit lacking in lateral resistance.Should I sell the idea to them?
Bosun Higgs
N/A
You might do in the US where they have effective consumer protection laws - I doubt you would in the UK.
The issue here is straightforward. You bought an anchor when Rocna were saying clearly what the spec was. Then they supplied something different. Doesnt matter why or whether that difference is material. They mislead you so they should replace the anchor.
And it is no good saying that the anchor still meets the high power anchor spec. That may or may not cover issues such as bending. In any case its analagous to buying a new car advertised with a 2 litre engine and finding it has a 1 litre one. Still gets you to Tesco but it isnt what you ordered.
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Twister_Ken
Well-Known Member
I suspect in the UK it wouldn't take much to persuade a local Trading Standards Officer to go in to bat.
Blueboatman
Well-Known Member
Bend that !
Just bought and fitted a 60lb CQR today at a very reasonable price indeed.
I can't see that it has ever been used since the day it was forged.
Rocna don't do forging do they?
On the basis that when everyone is going in 'that' direction of super anchors, I presume that there are other bargains to be had if you look the other way. Just a thought gentlemen and ladies.
Whilst purchasing said item I happened to mention the wonky wokna issue, in return I had a story about the difficulties of maintaining quality control from some old jobbing factory in China making marine/naval.bronze/take your pick brass items. UK quality control guy goes out to take a look, and watches brass bedsteads going in at one end of the factory and....well where do you think all those shiploads of recycled metals go?
Just bought and fitted a 60lb CQR today at a very reasonable price indeed.
I can't see that it has ever been used since the day it was forged.
Rocna don't do forging do they?
On the basis that when everyone is going in 'that' direction of super anchors, I presume that there are other bargains to be had if you look the other way. Just a thought gentlemen and ladies.
Whilst purchasing said item I happened to mention the wonky wokna issue, in return I had a story about the difficulties of maintaining quality control from some old jobbing factory in China making marine/naval.bronze/take your pick brass items. UK quality control guy goes out to take a look, and watches brass bedsteads going in at one end of the factory and....well where do you think all those shiploads of recycled metals go?
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maxi77
Well-Known Member
Any company is responsible for what it sells, thus in reality you need decent quality control, either in the subcontractors premises, or at your goods inwards. Once company I worked for had 100% inspection of one product on arrival at the factory.
Many companies get excellent quality from China, the poor ones do not, becaause they fail to excercise proper management of their subcontractors.
BrianH
Well-Known Member
The sub-standard anchors (not meeting the claimed specified standard of steel) were not due to the Chinese company nor a lack of quality control. According to the ex-product manager of Wocna in this and previous long-running threads, it was ordered as such from New Zealand as a cost-saving exercise.
Preceding threads on this subject have produced photographs of bent subject anchors, the well-publicised one being that from the lagoon of Venice.
maxi77
Well-Known Member
Indeed, though my comments were addressed at a post which tried to imply all stuff out of China was ****, I was only directing him to the thought that the procurers of **** from China who then try and sell it to us were ****.
I concur any company that claims to manufacture to one standard but actually works to a lower one is acting at best in very poor faith, and more likely fraudulantly.
nmeyrick
Well-Known Member
Yes as you say this is a clear cut case of misadvertising, what they have sold is not what they told you it was.
UK law actually gives rather more protection than you might think; one of the requirements of the Sale of Goods act is that the goods must be "as described" and if not you are fully entitled under your starutory rights to demand a refund.
This is important - there is no need for you to show that the anchor is defective, the very fact that ir does not meet spec is enough to legally mean you can return it. Your contract is with the supplier you bought the anchor from, and not the manufacturer and so it is their responsibility to return your money. If the shop tries to fob you off or say you need to speak to Rocna they are either confused or trying to pull a fast one. Similarly it matters not one jot how long ago you bought the anchor, it is a basic statutory right to return it.
Alternatively if anyone bought their anchor with a credit card they could make a claim under section 75 of the consumer credit act which makes the credit card company jointly liable, although I would be inclined to only look at this if the retailer fails to cough up.
I recently bought a spade, it would have been a rocna but for the fact that I would have needed to replace my bow roller to accommodate it. Obviously what to do here is a question for each individual skipper but if I had bought one I know I would not be able to trust it and so would be getting a refund and buying an alternative.
BrianH
Well-Known Member
Point taken, I should have read your post properly in context. I was concerned that some people are already questioning the facts (especially those who have bought one) and I was trying to re-focus on what those facts are.
I am concerned at the whole shabby business because I have an earlier NZ-made one before the change of specification and was enthusiastic enough about the performance to recommend to a friend who respects my opinion and who now owns a sub-standard one.
Dipper
Well-Known Member
Does that really say 'TROLL' on the tarmac?
aluijten
Well-Known Member
Just bought and fitted a 60lb CQR today at a very reasonable price indeed.
I know Bromptons are prone to theft, but don't you think you are overdoing it a bit with that anchor?
snooks
Well-Known Member
I'm no expert, but your anchor seems to have wheels, that's not very good for holding, surely
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Bosun Higgs
N/A
My Rocna was delivered to me on the 13 Jan 2010. Does anyone know when the change to cheaper steel actually happened? Its mentioned as 2010 but when in 2010? And is there any way of checking an individual anchor since mine likely would have been manufactured end 2009.
Blue5
Well-Known Member
Geez, we bought a Rocna in March this year, doesn't inspire great confidence so what do we do, carry on regardless and hope its OK or go back to the supplier and ask him to take it back...how do you know if its a duff batch? will the supplier be aware?
There is a lot consider when anchoring and a major plus is having confidence in your hook, this thread has done nothing for that.
There is a lot consider when anchoring and a major plus is having confidence in your hook, this thread has done nothing for that.
BrianH
Well-Known Member
My understanding is that any anchor made in China could be suspect.
Grant King, who was at that time the product manager, wrote in another thread:
"all production went to China in mid 2009 after pulling NZ production from CNC."
"To date in excess of 5000 units (approx) have been made in China."
Robin
Well-Known Member
According to BBC News recently lots of drain covers etc are being stolen and sold for scrap since the scrap prices are so high. Possible solution?
youen
Well-Known Member
rocna
I also bought a rocna 15 kg in March 2011,how can i know where it has been built.And what can i do if it was built in China
I also bought a rocna 15 kg in March 2011,how can i know where it has been built.And what can i do if it was built in China
webcraft
Well-Known Member
According to BBC News recently lots of drain covers etc are being stolen and sold for scrap since the scrap prices are so high. Possible solution?
Drain covers are great in weed I hear.
- W
maxi77
Well-Known Member
No problems, I equally think people should be taken to task for abusing the Chinese without any real evidence. As for your mate he should as indicated above demand a refund as what he has been sold is not what he offered to buy, something that Rocna do not seem to deny, or Snooksy would be rushing round deleting this thread too.
Blueboatman
Well-Known Member
Dear mr maxi, I wouldn't worry too much about the Chinese if I were you- they are about to take over the world financially, no?
As to anyone stupid enough to assign manufacture to the other side of the planet without real and continuous supervision, well indeed it is human and business nature to cut corners,save pennies, isn't this what lies exactly at the root of this thread? Hmm?
This is typed on one of two quite beautifully engineered pieces of Chinese kit, but then Apple are criticised for being 'all controlling'..
Joshing aside, I thought the tale of recycling dodgy bedsteads quite funny but very close to stereotypical humour too. Come on, quite funny though, no?
As to CQRs on bikes. Well its always nice to know you can really jam on the anchors when you have to. Or conversely, the wheel-it-out anchor could be adroitly steered around seahorses. Obstructions, wonky wo..never mind.