Torqeedo 1003 error codes 45 and 30

[Bouba]

My Torqeedo 1003 stopped working, I went to the beach and when I wanted to leave it would not start. I get the error codes 45 and 30.
Torqeedo Service center have been less than helpful. Besides taking too long to reply they just fobbed me off by telling me to contact a French service center.
I keep all the electrical connections clean, using spray contact cleaner every time I use it. Nonetheless, l tried cleaning the connections again, but no luck. I removed the prop to look for damage or fishing line, but all was fine. I have never hit any object only occasional scrapes with sand and certainly not on this journey. I have very few miles on the clock, but I think it will be out of warranty. It’s a new battery (my old battery was lost during the battery recall).
My wife is not happy with Torqeedo

 

[Poignard]

My wife is not happy with Torqeedo

Nor with he who spent a lot of money buying it?

 

[Bouba]

Nor with he who spent a lot of money buying it?

That’s why I am relying on a bunch of blokes who I know have been in the same boat

 

[jordanbasset]

Turn it off and on again

 

[Bouba]

Turn it off and on again

Yes, I’ve tried it many times. Does anyone know if there is a way to reset it ?

 

[jordanbasset]

Maybe not what you want to hear, but seems to suggest you need to take it to a service centre

 

[Bouba]

Maybe not what you want to hear, but seems to suggest you need to take it to a service centre

Yes, I’ve seen the video. But I would have appreciated some feedback from Torqeedo. With the new lockdown in France, this could be a long drawn out saga

 

[Poignard]

Better get the oars out, Boobs.

Good chance to lose some weight after you've been stuck in the house scoffing all that lovely French food Madame Boobs Bouba cooks for you!

Edited

 

[Bouba]

Better get the oars out, Boobs.

Good chance to lose some weight after you've been stuck in the house scoffing all that lovely French food Madame Boobs Bouba cooks for you!

Edited

She towed me with her paddle board ??‍

 

[Poignard]

She towed me with her paddle board ??‍

Seems like you have her well-trained.

 

[jordanbasset]

She towed me with her paddle board ??‍

Always good to get a tug

 

[pvb]

The manual for my 1003 says that error code 30 is a motor communication problem, so you'd need to check the plug and socket. It says error code 45 is a battery overcurrent issue, and suggests charging the battery fully before trying again.

 

[Bouba]

The manual for my 1003 says that error code 30 is a motor communication problem, so you'd need to check the plug and socket. It says error code 45 is a battery overcurrent issue, and suggests charging the battery fully before trying again.

Right, I will try that!

 

[Bouba]

Seems like you have her well-trained.

Always good to get a tug

Isn’t it normal for the wife to be fitter and stronger?‍

 

[Poignard]

Isn’t it normal for the wife to be fitter and stronger?‍

It is certainly desirable in the long run.

As the old saying has it:

"Kissing don't last but good cooking do!" ​

 

[Aeolus]

This explains the 45 error:

And this the 30 error:

 

[Bouba]

This explains the 45 error:

And this the 30 error:

Yes, I’ve seen and followed these videos, so far nothing. I am going, later today, to fully charge the battery (it’s on over 80% at the moment) to see if that works.
I meticulously keep the connections clean and the Torqeedo is always stored securely to avoid damaging the cables (but I appreciate that they can easily corrode as the three data wires are very fine).
But the question I would like to know is, why have both error codes happened at the same time ?

 

[Aeolus]

But the question I would like to know is, why have both error codes happened at the same time ?

Good point. My guess would be that the battery connections are corroded or dirty and the motor is struggling to draw the power it needs. I'm sure an electrical specialist will be along shortly to say that my idea is bo.l...ks but I'd try to really, really clean the connections in both the plug and the socket.

ps if I'm right. it's the battery connections that are the problem, not the very thin controller connections.

 

[Bouba]

Good point. My guess would be that the battery connections are corroded or dirty and the motor is struggling to draw the power it needs. I'm sure an electrical specialist will be along shortly to say that my idea is bo.l...ks but I'd try to really, really clean the connections in both the plug and the socket.

ps if I'm right. it's the battery connections that are the problem, not the very thin controller connections.

Thanks for that, I wasn’t able to get to my boat today but I definitely will go pick up the Torqeedo tomorrow. I will carefully palpate the cables and clean, again, the connections. I can do these things a lot more thoroughly in my workshop than I can on the boat.

 

[Bouba]

Ok, I’ve tried everything. Charged the battery to 100%, cleaned and cleaned the connections. Manipulated the cable and nothing. Same fault codes.
Anyone anything?