SimbaDog
Well-Known Member
Foreign call centres 
Foreign call centres![]()
Foreign call centres![]()
Scotland is a world-leader for contact centre operations. The sector has developed rapidly over the past 10 years or so, and some of the largest and most sophisticated call centres in Europe are located in Scotland.
More than 60,000 people are employed within 300 contact centres in Scotland. Several multinational giants have established operations here, while a large number of outsourced contact centres provide expertise in a variety of sectors.