Thames lock awards

TrueBlue

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Idly looking at Visit Thames this afternoon, I came across this item:-

Shiplake Lock scoops top place in River Thames awards

24 December 2010

Shiplake Lock has scooped top place for the’ Best Kept Lock’ on the River Thames, after hundreds of people voted in the Environment Agency’s 2010 Thames Waterways Awards. Howard Miatt, assistant lock keeper at Teddington Lock, has topped the list for the ‘Say it with a Smile’ customer service award.

“Chatting with the boaters and passers-by who come through Teddington Lock is one of the highlights of my job”, said Howard. “It’s always nice to be recognised for something you enjoy.”

Romney Lock came second and Teddington third in the Best Kept Lock award, while Laurence Richards (relief lock keeper) and Richard Hawkins (temporary relief) came second and third in the customer service award.

Votes were entered into a prize draw for each award and winners were randomly chosen. Bianca Shead was delighted to win an overnight stay at the Compleat Angler in Marlow for her vote in the customer service award. "I very much enjoy spending time on and near Britain's waterways - particularly the River Thames - and was very pleased to nominate the lock keeper at Teddington for the ‘Say it with a Smile’ award," said Bianca. "He always takes time to ask about our boat, where we're going, and is always very helpful and friendly".


It's always nice to see that the efforts of front line staff are noted and praised (ant that I voted for a winner).

The locks used to be a blaze of colour in the past, and it's sad to see that diminish over recent years, partly due to Elfin Safety and lack of funds.

Shiplake is always a pleasure to see - Geoff Horsnell makes a huge effort to keep it shipshape and colourful.




Well done, everybody.

(I assume Bianca above is a "connected person" ? )
 
Thank you ! :)

It was really nice to be contacted by my (BIG) boss and told that i had won this. Really made my day !

I do make a point of trying to talk to everyone who comes through the lock , even if it is just to say hello or goodbye as they leave , i've been on the river pretty much all my life and i am really genuinely interested in where people are going , where they've been , or to hear about their holiday or their boat or whatever.

I was hoping that we would win the best kept lock site too , but we are quite 'industrial' at Teddington , and a very large site. Very difficult to compete with the smaller locks in terms of prettiness. We'll try hard again next year for this !

I will be getting an engraved cup , so i'll put it on show in the office if anyone finds themself at Tedders , pop in and see it !
 
Congratulations Howard and the other lock keepers. I really appreciate lock keepers who engage in a friendly way with passing boaters and those who take pleasure in the appearance of their locks. Except when a freak tsunami as I am entering a lock causes me to temporarily lose control and that witty banter is directed at me rather than with me ;)

Anyone else see the irony in the winner who voted for the customer service award being sent to dinner at the Compleat Angler?? ;)
 
" so i'll put it on show in the office if anyone finds themself at Tedders , pop in and see it !"

Well done,tho you might want to chain it to the table if any of this lot breeze into the office. :)
 
" so i'll put it on show in the office if anyone finds themself at Tedders , pop in and see it !"

Well done,tho you might want to chain it to the table if any of this lot breeze into the office. :)

Nowt worth nicking last time I visited!

I had to settle for a 'Visit Kew Garden' map....LOL
 
Next time you lot are in , i'll leave the big pile of 'Welcome to Moor Alongside' stickers on the counter ..... you are welcome to take as many as you want ;)

Well done with the award Howard - and I think your idea about the stickers is excellent :D

I actually think the licence plate should be incorporated into the sticker ......
 
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