Radar help

[lydiamight]

I have a non-functioning Autohelm (Raymarine) ST50 Radar where the scanner will not rotate under power, I've taken the scanner down from the mast and disconnected the display unit.
Can anyone recommend a good Raymarine Service agent in the Kent/ South East London area? Would I be better off to return the unit to Raymarine themselves, and if so, does anyone have a contact name at Raymarine's headquaters that I can speak to?
Thanks

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[malcp]

Recommend you call their customer services at the following:-

Raymarine Company
Anchorage Park, Portsmouth
PO3 5TD, England
Tel +44 (0)23 9269 3611



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[sjohn_gibson]

Had similar problem with mine at start of season.

Problem traced to a cable tie that must have rotated while the I had been working on the mast (in horizontal position). The locking piece on the tie was protruding high enough to stop the antenna rotating. Fortunately I spotted it just as I was about to start and remove the whole assy. Turned the cable tie a few inches and I was back in business.

What a relief I was preparing myself for the worst.

It may be worth checking that the antenna is free to rotate by hand 360 degrees.


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[Jools_of_Top_Cat]

Also check the safety cord that you have tied to the dome, I ended up disconnecting mine in order to stop it fouling the array.

<hr width=100% size=1>Julian

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