Powercats Ltd of Cornwall Sold me an unfit boat - A Public Letter

Wait, where did I say that you shouldn't try to get your money back?
Actually, I said exactly the opposite: this aim (#2 of your previous post) is understandable and legitimate.
It's aim #1 that looks like a wish to appear 'politically correct'.
I mean, if the builder (which is obviously the counterpart I was referring to) would offer a full refund against your commitment to stop any bad press, would you really be 'very very unhappy'? C'mon... /forums/images/graemlins/wink.gif
The reason why this thread is here is that is you're trying to defend your interests.
It's a good and legitimate reason, nothing wrong with it, and no need to present it as anything else.
Surely it might be interesting for other peeps looking at the same boat, but that's just a by-product, if you see what I mean.
 
Steady on lass.....I don't think you have any enemies here.....

What the Major said has some merit, and you do need to be very careful in your strategy. Going into the public domain as you have, may or may not be effective, but I feel that you do need to be seen as the plaintiff in this matter, not the assailant.

My sympathies are very much with you in this matter, but I do think you need to stand back a little take a deep breath and work through your strategy very carefully.
 
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It wouldn't be that you just didn't like the boat once you got it and are looking for any excuse to get your money back?

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1. I have never bought a boat from Powercats Cornwall Ltd.

2. That was a somewhat shallow and churlish thing to say.

3. be more careful who you link your messages to. /forums/images/graemlins/smile.gif
 
Thank you Sadcatowner for taking the trouble to post the problems with motorcats.

As with many boat owners this is a year when we are thinking of ways to save fuel costs and are looking for new boating concepts.

You have completely ruled out Motorcats as an option for me.

I take the view that for every complaint there are a dozen unhappy punters being too English to say anything.

The company will not last long, any company who doesnt keep their customers happy is going to fail no mater how good the product is.
In this case they have a dangerous product and unhappy customers.

Hand the boat back, get rid and move on .
 
So I apologise for pulling the post but I see this has already started to go in all sorts of directions just imagine what it could have turned into on a saturday night.........
 
[ QUOTE ]
Wait, where did I say that you shouldn't try to get your money back?
Actually, I said exactly the opposite: this aim (#2 of your previous post) is understandable and legitimate.
It's aim #1 that looks like a wish to appear 'politically correct'.
I mean, if the builder (which is obviously the counterpart I was referring to) would offer a full refund against your commitment to stop any bad press, would you really be 'very very unhappy'? C'mon... /forums/images/graemlins/wink.gif
The reason why this thread is here is that is you're trying to defend your interests.
It's a good and legitimate reason, nothing wrong with it, and no need to present it as anything else.
Surely it might be interesting for other peeps looking at the same boat, but that's just a by-product, if you see what I mean.

[/ QUOTE ]

I would never agree to a 'gagging order' if that is what you are implying.

I state that here and now.

If Powercats can convince me (and I am reasonable in that and set up no impossible barriers to that) that their product is safe - I will be the first person to endorse them from the rooftops.

But I will not keep quiet about our situation as a 'strategy'.

I will not rethink my strategy - because there is none to rethink.

I tried the legal route and am still trying it, I(well my husband did) tried to speak to them and get it sorted out, we have tried the BMF, and we have informed Trading Standards.

I don't see anyone as an enemy and I didn't mean to imply anyone here was one.

I don't even see Powercats as 'foes'. I am deepy sad for them. They had a great product that we really wanted to buy and if it had been what it was cracked up to be, we would be happy and my blog would still be there but with different content and my posts would still be here but singing their praises.

I still think that there is potential for that to happen.

I want to be able to say good things about them.

I am the least politically correct person you will ever meet. I just wish you all knew me better. All this talk about 'malicious' and political correctness would be seen in context and you would be laughing at them being applied to me.

Maybe it is because I am depended on by my family to protect them and I have always done that, but I find it hard to 'switch off' that instinct.

Frankly I don't see why I should.

I may come across as 'emotional' etc but that is who I am. I have had my family's safety threatened and it still gives me chills. I am a mother and everyone is someone's daughter or son. I think that matters and that safety matters and that it is important to stand up for that.

It is very sad that only monetary matters can be accepted at face value as 'genuine' and that any altruistic concern must automatically be seen as suspect.

I understand that is not necessarily the point of view of the person who suggested that standpoint, but I still think it is sad.

I still think it is reasonable for someone to be upset at the thought that they are likely to be considered 'dishonest'.

But when I am upset I try to put things right - it is what I do. I don't run away or avoid issues. I face them head on.

We had an earthquake a couple of days ago 6.2 on the Richter Scale. When something like that happens it puts things in perspective.

Revenge is not something I have any interest in.
 
None of which seemed to have caused any problems whatsoever - though I can see why you're keen to justify your action....

Rick
 
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It is very sad that only monetary matters can be accepted at face value as 'genuine' and that any altruistic concern must automatically be seen as suspect.

[/ QUOTE ]Sad it is. But the world is full of grumpy old farts like myself, you know.
Like it or not, that's something you'd better take into account.
Anyway. Time for me to follow Major's example and bow out of this.
All the best for both your monetary and altruistic objectives.
 
Richard - sorry i do not accept that it could have gone off the rails on Saturday.

I defended you in the pulled thread post and considered the whole thing an honest mistake but it still was a mistake /forums/images/graemlins/smile.gif

However, as someone who has some experience with such threads ( /forums/images/graemlins/smile.gif) there is better publicity than a pulled thread - so rest in the knowledge that you have helped the cause - not hindered it! /forums/images/graemlins/smile.gif
 
Sadcatowner,

I am genuinely sorry for all the hassle which you are having. I read your blog a while back and thought that a couple of days work by a skilled technician could have solved the majority of issues. It seems to be a bit of a 'Friday afternoon build' and that is not good. I looked over one at Hamble point and was very impressed with how it was all screwed together. It looks like you were very unlucky.

What amazes me is why they have not offered to solve the issues even if they have to fly a guy to Your Mediterranean base.

Given your frustration please continue to publicise your position. The Powercat 525 story is depressing for such an innovative product!

Cheers and good luck

Paul /forums/images/graemlins/smile.gif
 
Gludy, thank you for your support but I am afraid I dont see it as a mistake, the post is back up and lets hope it has the desired affect what ever that maybe.

The reason I sometimes look at Saturday night posts is that I often see a marked change in peoples attitude and typing skills, I am sure it must have something to do with what they ate earlier in the evening........

Thats it for me now, off to do the day job, over to you Dan (again)
 
I know you are honest and sincere.

I think that the world has a fair number of grumpy old farts as it were but I am actually now going to defend Major and Mapism - as a matter of fact those seen to mount campaigns where the motive is not clearly in their interest do come under suspicion and as a tactic the advice given both those two was good. You may not like it but it is, sadly the way the world turns.

You have a totally justified self interest case - you have been sold a boat that is considered dangerous by an independent surveyor. everyone , well most, can understand you campaigning to get your money back but given the way our politicians act, many have lost faith in those campaigning for the public good.

What we need to see know are clear images of the faults together with simple explanations. I know that when I posted images in this way they had a big impact.

You should also point out to Powercats what damage they are doing to themselves. My experience was that the supplier did not appreciate the damage until an incredible amount had been inflicted. So making them understand is critical.
 
Don't you think you share some responsibility for the problems?

From reading your blog, it seems to me that you picked up the boat, still in its shrink wrap, and trailed it to the other end of Europe.

There were a number of teething problems with the boat, most of which would almost certainly have been picked up and fixed if you'd spent a couple of days giving it some sea trials in the UK.

Now, you expect a small British manufacturing company, of which there are precious few, to give you your money back. It seems that most of the issues are minor assembly defects and could be fixed with a certain amount of goodwill on both sides.

I've got some sympathy for the fact that the boat wasn't of the standard that you might have expected, but the sanctimonious whining of your blog gives me a fair amount of sympathy for Powercats ltd too.
 
I have posted another thread with the images as this one is getting a bit long winded.

See for yourself and make your own minds up.
 
So I apologise for pulling the post but I see this has already started to go in all sorts of directions just imagine what it could have turned into on a saturday night.........

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Yep......and I d have missed some good TeeVee /forums/images/graemlins/laugh.gif /forums/images/graemlins/laugh.gif
 
Meandering thoughts and wonders:

Having read the thread again now its back, I am not at all surprised that the post was pulled. It was litigatious, and Richard Shead was not in possession of anything with evidencial value. The fact that he had "seen it" and not pulled it could later have bitten his bottom quite hard. You wouldn't ask him to lie about it, would you.

What REALLY surprises me, and is a VERY bold statement on behalf of IPC, is that the post is back up. Knowing IPC that means they have checked it out, and found that there is substance to it. They have in affect, nailed their colours up by re-posting it. They are now effectively saying "It's correct"

Brave position, but if the post is true then it isn't libel. The re-posting means it's materially true then!?!

So, what then can one also read into Powercat's response or lack thereof?

Pretty obvious what will happen next innit. Too much publicity. I think Richard was right from both parties points of view. Brave move reposting Dan boy.

1985 Act an all that.

I'm gonna bow out also. I don't like getting shot.

Good luck to all. I hope it all gets sorted out. But I fear all parties will lose if the receiver gets involved. Allegedly.

Still think the saturday night was a bit of a red herring. Legal department aint open then. Allegedly.
 
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It was litigatious,

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Why so - the ruth is not litigatious.

The magazine has the supporting evidence and they have acted correctly and in the interest of their readers in putting the post back. I hope it shuts up the mag critics who think that they bow to advertisers and have no integrity. All I have ever experienced with them is the highest integrity in these matters.
 
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