you did well to get hold of insurance details. There seems to be no formal process for this at all in the uk - even if you do know the boat and the name of the owner/skipper. Is there?
In the circumstances we were lucky. The mooring operators were on our side and were one of the witnesses. They had forgotten to get his insurance details when he had paid his fees at the beginning of the year and they kept asking for details, but he kept ignoring them. In the end they wrote to him telling him that if details were not forthcoming within the week their next letter would be to explain the arrangements for removing his boat! As soon as they got the details they forwarded them to us.
They also pointed out to him that his boat was three feet longer than he had paid for!! (Yes, we did measure it. /forums/images/graemlins/laugh.gif /forums/images/graemlins/laugh.gif /forums/images/graemlins/laugh.gif /forums/images/graemlins/laugh.gif /forums/images/graemlins/laugh.gif /forums/images/graemlins/laugh.gif)
As far as I know they is no formal procedure for getting details, but neither is there an obligation to have insurance AFAIK. Maybe there should be such a system, but this is getting perilously close to registration of boats!
Things seem to be improved this side of the Channel. I was hit twice last year by French boats. In both cases, the skipper of the other boat got out a special form, and made a statement of the circumstances, and how he had hit my boat. As is turned out, there was no damage (Monitor on the stern, pretty tough) but it made me almost feel happy that I had been hit! Whether I would have rec'd the form if I had not been there, of course, I don't know. /forums/images/graemlins/smirk.gif
In all honesty I don't think these stories are typical of the boating scene in UK. As Roger said, in the case of Mad Max, he knew it was an accident and he just wanted the guy to face up to it and sort out the damage.
In my experience the vast majority of boaters are friendly, helpful and honest. I've frequently had non-boating friends on board who end up commenting on the friendly waves everywhere and helpful people when tied up alongside. They love the open doors policies of most Yacht Clubs which is so unlike the popular view of the clubs being elitist.
FWIW I've never experienced noisy neighbours, had to put up with "anti-social behaviour", had racing boats unjustifiably demanding right of way or experienced "blue ensign rage".
As I said, I don't think these stories are typical. But I suppose that it's the exceptions which prove the rule.