IPC, A Result. Thanks Kim.

[Alistairr]

I've just recieved an e-mail, i have copied it on here for you all to see.
It reads as follow;

Dear Mr Richardson

Thank you for you enquiry regarding your subscription to Motor Boats Monthly. This has been passed to me to investigate.

I have checked our system, and can confirm that your subscription has been loaded and commenced with the March edition. The address label was produced and sent to our mailing house for despatch. I do apologise that you did not receive this. We have today sent you a replacement issue from our office.

The April edition is due on sale in the shops on 18th March. Please do let me know if you do not receive this.

Please accept my sincere apologies for the problems you have experienced, and for the inconvenience caused. By way of compensation, I have extended your subscription by three issues. Your next direct debit payment will now be collected in August 2004.

I do hope that you will continue to enjoy receiving your magazine on subscription. Should you require any further assistance at all, please do contact me by reply e-mail, or you can contact myself or my team by telephone on 020 7261 5691.

Yours sincerely

Sharon Lee
Customer Care Supervisor
IPC Media Ltd
King's Reach Tower
Stamford Street
LONDON
SE1 9LS

Thankyou to Kim, Sharon Lee, and IPC.

I thought it interesting that i got a reply by e-mail, when i didn't give my E-address to anyone.

And on the issue of Compensation, I didn't ask for any, but i find it a very nice jesture indeed./forums/images/icons/smile.gif Thanks.

So thankyou Kim, for your intervention,
Hopefully a result at last.

Cheers.

Alistair.


Credit where Credit's due.


<hr width=100% size=1><A target="_blank" HREF=http://arweb.co.uk/argallery/alistair?&page=1> My Pictures, Look if you want.</A>

 

[DepSol]

Good old IPC /forums/images/icons/smile.gif

<hr width=100% size=1>Dom

<A target="_blank" HREF=http://www.soltron.co.uk>the website</A>

 

[itsonlymoney]

I had cause to ring them about my subscription not turning up on two occasions over the last year and I have not been offered any compo.

But I am not bitter or twisted - Ian
Honest

<hr width=100% size=1>Play the best game you can with the cards you've been dealt ! ! !

 

[kimhollamby]

Alistair,

Sorry, the email reply was down to me -- don't usually release mail addresses to anyone but the subs people not (yet) hooked into forums (we're having a discussion about that) and I wanted for you to get a fast answer.

Kim

<hr width=100% size=1>

 

[Guest]

Post deleted by danfoley

 

[DepSol]

a dozen mistakes out of 18,000 each month, I hope that I can get those sort of percentages.



<hr width=100% size=1>Dom

<A target="_blank" HREF=http://www.soltron.co.uk>the website</A>

 

[Dave1258]

Glad you got it sorted!..............missed all the bargains tho'!!! /forums/images/icons/wink.gif

<hr width=100% size=1>Someday my ship will come in, and with my luck I'll be at the airport!!

 

[tcm]

IPC - the REAL letter

Dear Mr Richardson

You again! Jeez! Last time it was the sodding paving slabs now it's "oh woe, my blimmin magazine is late". Well, it's not late see. Is it? WEL IS IT? !!!! NO!! Cos it's still sodding feb, and so if you get the march issue in feb how can it be late? See. SEE? Now, shut it! Otherwise I'll send big maureen round with her van and that'll be your path busted again and this time she'll make better use of the broekn bits so you won't be doing any more complaining ever again. EVER!!!!

up yours etc

Complaints Dept

 

[derekh]

Brian thanks for that, I was just feeling rejected and unloved. but at least now I know someone cares. not Kim or IPC but thanks for giving a damn. !!!

<hr width=100% size=1>Work ? don't be daft , the suns out.

 

[Alistairr]

Re: IPC - the REAL letter

Dear Mr Complainer, Dept.

It is nice to know you are concerned. I never knew you cared so much.
I stand corrected, you are quite right, the Mag is not late, as i understand it, it was never sent. But now it has./forums/images/icons/smile.gif. So 2 fingers up and crossed it arrives ok, (Cause I'm still waiting)/forums/images/icons/crazy.gif.
As for Maureen delivering it, Tell her if she every 'Darkens my Path again' I'll......I'll,,,, I'll set jimi on her, He likes his Wimen BIG, just like you./forums/images/icons/laugh.gif

Yours waiting in antisipation for a delayed read of MBM,

Mr Alistair Richardson b.p.a.t.u.



<hr width=100% size=1><A target="_blank" HREF=http://arweb.co.uk/argallery/alistair?&page=1> My Pictures, Look if you want.</A>

 

[jimi]

Re: IPC - the REAL letter

This raise an interesting question. How many women do you get to the ton in Beith? In kilmarnock it used to be 16 based on a representative sample of over 16s. Perhaps if Maureen was in the sample the standard deviation would increase?

<hr width=100% size=1>.. whit way roon should it be again ..

 

[Alistairr]

Re: IPC - the REAL letter

Oh crikey, in Beith you are lucky if you get about 6 !!!!
Come over anytime you like, And i'll show you there Haunts.


<hr width=100% size=1><A target="_blank" HREF=http://arweb.co.uk/argallery/alistair?&page=1> My Pictures, Look if you want.</A>