I'm P***** off with Garmin ...

[PetiteFleur]

Thanks for all the responses - I've tried all the soft/full restart procedures and phoned Garmin and that was when they told me it is no longer supported ... They have offered 30% off a new satnav from their website which sounds a good deal.
I also bought the 'lifetime updates' some time ago BUT if you don't update over a period of 2yrs it assumes it is no longer functioning!! (found this out when I read the T&C's!) I'll try removing the battery next.

 

[mickywillis]

Presume that you have tried this:

https://www.youtube.com/watch?v=OWaEX4jWtog

If not perhaps this:

https://www.youtube.com/watch?v=WcaOU9mpx9w

Did you use the Garmin Express Software to install the updates before unit crashed:

https://www.youtube.com/watch?v=kANN6wLySuA

Good luck, keep us informed.

 

[PetiteFleur]

Update - I dismantled the satnav and disconnected the battery for a few minutes, reconnected and still not working.
Unlike the u tube video, you have to snap the bezel off and 4 screws need undoing - they are Torx no 5 size which of course I did not have, my set only went down to T6 but a small screwdriver sorted it.
I tried all the suggestions so I think it's for the bin.
I will probably take up Garmins offer.

 

[rob2]

To be fair, it's not only Garmin who force obsolescence on us. I'm typing this on an "ancient" computer running XP, which is now unsupported - but Microsoft refuse to sell me a replacement OS, so I would need a new computer as well!

Rob.