ICOM M411 - Reception Problem sorted quickly by ICOM

SimonJ

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It had slowly become apparent (as I became aware of the decrease in VHF bletherings) that my 3 yr old ICOM M411 had lost ability to receive all but powerful incoming signals unless the squelch was turned right down ie lots of background noise apparent. Having checked all connections, aerial and an alternative aerial etc I was about to try a complete new masthead aerial system as I could not believe this radio could have failed so quickly. Its predecessor (ICOM)was in continual use for 9 years!
I then talked to a friend who had experienced something very similar - good reception when first turned on and then after an hour nothing. ICOM fixed it for free - a 'carrier wave issue' he was told.
So I returned my radio after emailing ICOM (with the symptoms) who said 'send it back'. Ten days later at no charge and with oversight freight I had it back, fitted and working perfectly. Two filters had evidently been replaced. Excellent service!
Googling the problem now with a little post repair info it appears that this may be quite a common occurence hence this post to alert others who may be experiencing similar difficulties.
 
Icom service

Had similar problem with a two year old 505. Unit had to be left on for about an hour then slowly reception would fade from all but the very strongest of signals.

Icom repaird FOC and very quick turn around. Said they replace two ceramic filters?? Known fault. Great service.

May be worth testing your icom after an hour or so not when first turned on as you just don't note the gradual decrease in radio traffic!
 
Me 2

Same issue with my icon wish I had read this before buying a new one, still time to send the old one back. Thanks for the post.
 
Another vote for Icom's excellent service - reception problems sorted out very quickly - returned unit to them and repaired unit couriered back within a week and no charge
 
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