help - broken fridge

[smileygirl]

my engels fridge seems bust. compressor gets very hot and seems like the pump is not running. ice box is room temp, radiator is room temp - any clues ? can they be fixed or is it open wallet surgery time ???

 

[DIW]

Give these people a call. They carry spares for Engel fridges and are very helpful.
www.mps-trading.co.uk

 

[smileygirl]

hi - thanks for that, they were very helpful and have spares etc. cheers /forums/images/graemlins/smile.gif

 

[aviator]

Was the fridge new from the last six years?

If so and you have the receipt my understanding is that under EU law the supplier is bound to repair or replace if a manufacturing fault or at the very least offer to repair.

There was a bit on TV earlier in the week about benefits of EU legislation and this was one of them.

I had a duff fridge last year but did not know about this legislation.

 

[D3B]

Thats interesting...
I had 2 engels fail last year both the same age....3 years old.
I have the details of the importer if you need them....

Doug

 

[aviator]

Thanks. Next time one of the fridges goes I will be back to the reseller which is where the claim needs to be made, not the manufacturer. So if the importer supplied the fridges then yes it would to the importer but in my case the boat selling company.

I have made a separate thread because on reading what this new legislation is about it makes me think more aggressively about my rights regarding products lasting a reasonable length of time.

Richard